7m Rent a Car - Forúm Reviews 91

We hired a car in Funchal in the cheapest category. We got a Fiat Tipo cross with 46k km. Bert friendly and helpfull People. We enjoyed the 3 dat hired and Will recommend thema for future tourists in Funchal. Thank you guys for your good work.

I rented a small EV to tour the island. The car was fine and fun to drive. I recharged the car to about 80% with the card supplied by 7M, planning to fully charge in Funchal to avoid additional fees. I tried a number of recharging stations but for some reason the 7M card no longer worked and I was unable to use a credit card. I returned the car not fully charged, explained the situation, and 7M quickly agreed to waive their costs to recharge the vehicle. Based on this very good example of customer service I will, without hesitation, rent from 7M again but it will be a conventional gasoline or diesel vehicle!

I have seen mixed reviews and been a bit sceptic about deposit via card. We had a Fiat 500X automatic which was a delight through narrow and mountain roads and it took us everywhere we wanted with no issues. On reruns the gentleman was very polite everything went smoothly and our DEPOSIT was credited instantly on return with a receipt in hand. Great and I do recommend

I didn't like car because it didn't work well and I leaved it at refuel station at the last day. Company rescued me and my family by taxi to go back home.
Personnel was king and they gave us all necessary information about our rental.
Price of insurance is cheap and recommended.

Nice people. Easy check in and check out. Good cars.

Great location, excellent cars, helpful and kind staff.
Recommend really, no hided problems.
We used them for second years.

All good except for wait. Only one customer being served in front of us when we arrived and the process took far too long. This must be improved upon

Nice and quick service. As I booked online there was no surprise in regard to any additional costs.

Helpful and prompt service. We had mistakenly booked at a branch much further away, but the local office were helpful, and sorted a car for us. Refund of security deposit was done immediately on return of the car.

Car was adequate, handbrake did not hold well on some of Madeira’s hilly streets!

All good. Guy Who gave us the Car was little bit unfriendly - maybe just bad day. Other than that all went good.

Staff were very helpful and informative, will definitely recommend and happily use again especially if all the branches of this firm are as good

Staff very quick and professional

You really need to close this company!! All the cars have problems and after that they tried to say that is our fault!
BE CAREFEUL!!!

There was nothing to complain about. Only if you change the 7m location at the airport. You should communicate this more clearly to regular customers and describe it better.

We had to wait about 1 hour, because the Lady in the office couldn´t find our reservation in the system. It was not her mistake, but we had a pre-paid reservation, confirmation and also an extra answer of our e-mail one day before arrival. She tried to get an answer from the main office several times. (she did her best, that´s the two star´s). For cruise passengers with limited time to visit the island it´s a bad experience.

I wish I have read the reviews before I rented a car here! They gave us a Fiat panda with awful breaks, we spent a morning just to change vehicle and even charged us 140€ extra because we arrived 15min later. Zero costumer support as well. This is a scam... Destroyed our Hollidays!

NIE POLECAM.
Auto wypożyczone od niedzieli miało być dostarczone na lotnisko i tak się nie stało.
Dzwoniliśmy pisaliśmy nikt nie odbierał.Z lotniska musieliśmy wsiąść taxi żeby dostać się do naszego domu.Od samego rana w poniedziałek zaczęliśmy się kontaktować z wypożyczalnia i ku naszemu zdziwieniu powiedzieli że samochód został dostarczony czyli odebrany przez nas.Koniec końcem wyklucilismy nasz wypożyczony i opłacony samochód oczywiście bez żadnych przeprosiny jak by nic się nie stało.Dlatego chcemy ostrzec przed tą firmą my napewno nie skorzystamy a gdybyśmy nie znali języka angielskiego to napewno byśmy nie dostali auta ani pieniędzy. Więc ocena jest adekwatna do tego jak zostaliśmy potraktowani i próbowali nas oszukać.
I DO NOT RECOMMEND.
The car we rented from Sunday was supposed to be delivered to the airport, but it wasn't.
We called and wrote emails, but no one answered. We had to take a taxi from the airport to get to our house. From Monday morning, we started contacting the rental company, and to our surprise, they claimed the car had been delivered, meaning we had picked it up. In the end, we canceled the rented and paid car, of course, without any apology as if nothing had happened.
Therefore, we want to warn others about this company. We definitely will not use their services again, and if we didn't speak English, we definitely wouldn't have received the car or our money.
So, the rating reflects how we were treated and how they tried to deceive us.

Very good customer service, fresh cars, no problem with returning car. We also get better car than we order! I can recommend with no worries!

All went as expected. Online reservation did not hide anything. A few clicks, payment, and that's it. I am a returning customer