99 Bikes - Alexandria Reviews 172

Order Monday, 3:42pm with express shipping, because I wanted my package by Thursday. Express delivery supposed to take 1-2 business days, but had the package Friday at 4pm.

Purchased a bike a few weeks ago. At the time, there were at least five staff on the floor, yet not one offered to help load it into my car. I’m a young woman and had to struggle for about 10 minutes. I even asked one worker passing by if it would fit across the back passenger seats, but received no assistance. The store was not busy.

Very helpful on the phone then followed by with email confirmation of our conversation. Thank you

I recently had my bike serviced by “Brendan” at 99 bike’s Alexandria and wow I never knew what a good job should be like till now as the service he did on my bike is amazing&finally my dropper post is installed perfectly and I can now utilise the use of it without issue,I have to get new Magura brakes installed in the coming weeks and I know where I will be going from now on ,”it’s 99 bikes at Alexandria as I cannot praise the workmanship enough, I have spent many a dollar at various places over the years and no where have I found a mechanic so sound as the mechanics at 99 bikes @Alexandria .”Thank you Brendan”.

We had a fantastic experience at 99 Bikes thanks to Rory! From the moment we walked in, he was friendly, knowledgeable, and incredibly patient as we explored our options for an electric bike. Rory took the time to understand our needs, explained all the features clearly, and gave honest, practical advice without any sales pressure. He made what could’ve been an overwhelming decision feel easy and enjoyable. Thanks to Rory, we left with the perfect e-bike and total confidence in our choice. Highly recommend asking for him if you're in the market—he’s a legend!

I got what I came for, namely picking up the online and instore purchases. It was a Sunday morning, and the staff were a little disorganised and I largely had to fend for myself without any assistance. I reckon I might have bought more (couple of tyres) had someone had the time to help me.

Online click and collect order. Super quick to make available and in store team were friendly and helpful.

I thought the safety check was thorough and despite it being a cheap bike the bike technician really spend a good amount of time checking the brakes.

You can't go wrong with 99 Bikes. These guys rock!!!

Notified items in store ready for pickup

They had what I needed at the right price and the staff were very helpful. I was in a hurry so it helped I got in an out in no time

Sooo helpful, provided me with everything I needed without try trying to make a big sale out of me. Very honest and happy to help at any time!

99 Bikes were easy to deal with and very helpful. The bike is well made and the 4 year old rider is loving it.

I needed new Shimano SPD pedals.99 Bikes Alexandria had the goods at the best price being a club price member paid off

My items arrived in a timely manner and were as described and do the job admirably.

Online purchase just before Christmas! Click and collect was so easy.

Great comms with 99 Bikes, a really good ,very bright ,small front Moon light .Highly recommended.

We ordered our bike online for click and collect, not only was the order ready within a few days as suggested, the run down when picking up was super thorough - service was fantastic.

Monique is very good and attentive salesperson. She made sure and checked everything before we took the bikes. She also suggested us to get used to ride our new bikes.

V helpful advice. Did the necessary work on my bike while endeavouring to keep costs down.

Felt like the advice they offered was sensible - no hint of them trying to “upsell” or do unnecessary work.