Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... See more
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See what reviewers are saying
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, Australia
- (02) 6210 9729
4.8
Excellent
108 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Very quick and great service
November 3, 2021
Buying online with 99bikes is a great experience.
Buying online with 99bikes is a great experience. The friendly staff at Mitchell helped me swiftly to get the right product.
99Bikes is always my go-to shop for all my spares requirements.
November 2, 2021
Ordered Garmin 530 online for click n…
Ordered Garmin 530 online for click n collect, made appt. to pickup, all stages of this purchase was seamless...cheers
November 1, 2021
I have purchased 4 bikes this year from…
I have purchased 4 bikes this year from 99 bikes, they have always been helpful, friendly and efficient. I needed a repair and was able to get it sorted quickly. The gold membership was a bonus. Highly recommend this team.
October 30, 2021
The process was quick
The process was quick. My products were ready to pick up in under 2 hours.
I
October 30, 2021
Fast response and service to Click and…
Fast response and service to Click and Collect order during lockdown!
October 26, 2021
Click and collect process was so easy
Click and collect process was so easy!
Will definitely be doing it again!
October 21, 2021
Fast friendly and very helpful.
October 20, 2021
Easy, Quick and helpful
Placed order online and was ready very fast and team were helpful with parts
October 18, 2021
Click and collect was excellent
Click and collect was excellent, staff were quick to respond, and process was seamless. the item was exactly what I was after, and always, the quality was top notch.
October 17, 2021
Good service
Still trying to get used to my bike especially with changing gears when riding uphill. 1st-time bike rider
October 14, 2021
Have had to order a few bits and pieces…
Have had to order a few bits and pieces for smart trainer set up/bike maintenance during lockdown. Contactless pick up from 99 bikes has always been super fast and efficient.
October 9, 2021
The staff are very helpful in this…
The staff are very helpful in this lockdown. Will be going there to get more MTB gear for me and my kids.
October 8, 2021
I was able to pick up my bike helmet…
I was able to pick up my bike helmet about 2 days after ordering. Super quick contact free. Great product. Will use this service again!
October 7, 2021
Very helpful
Very helpful, and ensured mine and staff safety during the purchase with their implementation of the COVID protocols.
October 4, 2021
First time user
Needed some parts to get our grand daughter’s first bike up and running. Website easy to use and click and collect very efficient. One very excited granddaughter!! Thank you
October 2, 2021
Click and collect was easy
Click and collect was easy, although when purchasing it says 1-2 hours until collect and the email says 1-2 days. Service was great and as always team are helpful and O’Leary to deal with
September 29, 2021
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