Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more
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9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Contact info
914 N Coast Hwy 101, Ste A, 92024, Encinitas, United States
- (202) 932-9958
- support@join9am.com
- 9am.health
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Replied to 77% of negative reviews
Typically replies within 48 hours
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Super positive and helpful
Super positive and helpful. Quick response time to any needs I’ve had. Easy to use and great information!
Great support and transparency for making the most of my better health journey
I've had nothing but positive experiences since the start of my journey. All staff interactions have been positive, helpful and timely. The modules within the app are helpful and don't take a ton of time out of my day/week to complete. I am appreciative of the resources and happy to have this program available for my weight loss/better health journey
The reminders are helpful
The reminders are helpful. Using the app and video conferencing make it easier than taking the time out to get to a doctors appointment.
This is an utterly pointless "program"…
This is an utterly pointless "program" that is obstructing medical treatment I was prescribed by an actual medical professional. My first (forced) online session was with a young man who looked to be about 19 years old and appeared to have no medical training or expertise. He was very pleasant but completely unqualified to be talking to patients about healthcare. I am a government employee and my insurance just switched to this scam, presumably so they can save money and deny coverage for medication prescribed by actual doctors. If you can avoid using this please do.

Reply from 9amHealth
The team goes above and beyond
The team goes above and beyond, responds fast and the things ive learned have changed my habits immensely.
Very pleased!
9AM health refill experience for me has been awesome. Very simple instructions on steps needed to take to earn points to continue with my monthly refill. I always receive quick responses when I submit questions and concerns in the chat section. My Health coach is very friendly professional and knowledgeable.
9am health has been very easy to use…
9am health has been very easy to use and follow. Staff are very responsive and knowledgeable. Coaching calls are the best.
Very dependable and thorough "team"…
Very dependable and thorough "team" experience while losing weight - the digital platforms (app / web) are seamless and everything ties in together well.
Highly recommend!
What made my experience great is how…
What made my experience great is how attentive the team assigned to me is with my progress. Also so many helpful tips to help me on my weight loss and health goals.
Doctors?…
Its virtually impossible to talk to a doctor. It's been months and I still haven't spoken with one. It's all AI and then when I called the phone number I was instructed to keep waiting for a few more days. They did apologize for the oversite. Meanwhile the doctor that I've had for 15 years is more than happy to renew my prescription but if she does it I have to pay $498. What a racket. I do believe my current doctor knows more about me and my treatment than the AI team at 9am health. I have completely lost the personal experience that I had with my own doctor that I chose.

Reply from 9amHealth
The website is easy to navigate
The website is easy to navigate. There is so much useful information. The live coach is very beneficial. The weight loss medication refills are discussed and explained and refilled as needed. Questions are always answered in a timely manner. They will give a timeline of when to expect an answer. I have very much enjoyed the service and the fact that it holds me accountable with the scales they sent! I actually like that! It makes me think before I eat🤣
This program is engaging without being…
This program is engaging without being too invasive. It allows you support and learning in real time and does not overwhelm you with tasks.
My overall experience has been great
My overall experience has been great. The resources are very informative and the care team is very friendly and responses are quick.
From setting up the app to speaking…
From setting up the app to speaking with Jody everything has been seamless
Because you’re experience is customized…
This is better than most Because your experience is customized and personalized to you. It’s awesome because everybody has different needs.
Great all the way around
Great all the way around. Worth using. It is easy to make appointments and to change meds if need be
This app is more than you can imagine…
This app is more than you can imagine when it comes to making healthy choices in life. The app and staff has been so helpful. Thank you!
I love my 9amHealth journey.
I love the 9amHealth journey that I am on. The app is has valuable information, wonderful recipes, and it’s easy to maneuver. I have not started any weight loss medications, but I have lost over 10 pounds by using the tools in the app!
I am this program and tired of you all
I was put on this program. My doctor was doing a great job write my prescription and monitoring my weight and the medication. Since this program got involve with my business - it being nothing but a nightmare. I talk to a computer secreatary or what every you want to call it. I never can get my medication on time. I have to do the work and paying insurace for this junk. Can someone help me get back to how life was.Thank You Felicia Smith

Reply from 9amHealth
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