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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and supportive approach, which significantly contributes to a positive learning environment. Many people highlight the clear and calm instructions provided, making complex tasks easy to understand. The service is frequently described as excellent, with many appreciating the personalized attention and the instructors' ability to build confidence. However, some people were dissatisfied with the scheduling process, mentioning difficulties in arranging lessons that fit their availability and a perceived lack of professional courtesy. A few other people also felt that some instructors wasted their time during lessons or did not provide effective teaching methods, leading to a lack of progress.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise instructors for their patience, calmness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the supportive,... See more

Instructions

Reviewers consistently express satisfaction with the instructions provided. Customers frequently highlight... See more

Service

Customers consistently note positive experiences with service. Reviewers praise instructors for tailoring... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support received. Customers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing learning experience with Bibi Khan from A Class.An excellent instructor. Very calm and patient made me feel very confident and believe in myself. She took the time to properly teach and... See more

Company replied

Rated 5 out of 5 stars

Bilal Siddique from A class I would highly recommend Bilal as a driving instructor. I passed my driving test today , and his guidance was a significant role in my success. Bilal is professional, pa... See more

Company replied

Rated 5 out of 5 stars

Elie was absolutely fantastic with my driving. After working with him for many months he made me feel comfortable we had many laughs and not once did he get angry with me or shout at me when I made a... See more

Company replied

Rated 5 out of 5 stars

Parminder blends his knowledge of driving with his ability to talk to people seamlessly. Incredibly clear and calm instructions and a fantastic attitude to helping people, I genuinely couldn't have do... See more

Company replied


Company details

  1. Driving School

Written by the company

A-Class Driving School is the BIGGEST Driving School in the South East of England, covering CARS, HGV and BIKES. More people pass first time with A-Class Driving School than any other Driving School across the South East, thanks to the work of our experienced driving instructors. Driving with A-Class Driving School is not just about gaining a Driving licence- it’s about learning an essential skill for life and doing it the right way. We aim for SUCCESS and Nothing LESS, Learn with A-Class and be the best South East leading Driving School.


Contact info

4.9

Excellent

TrustScore 5 out of 5

508 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My instructor Matt was very helpful and…

My instructor Matt was very helpful and nice. I switched from another instructor to him and saw a huge difference in the way I drive. Helped me a lot especially with parking and other things I wasn’t 100% sure on. Wouldn’t recommend him enough!

April 3, 2025
Unprompted review
A Class logo

Reply from A Class

Good Morning Ruby
Thank you so much for your kind words! We're thrilled to hear that Matt was able to make such a positive impact on your driving skills. It’s great that he was able to help you feel more confident, especially with parking and other areas you were unsure about. We appreciate your recommendation and wish you all the best on your continued driving journey!

Rated 5 out of 5 stars

Driving lessons with Spencer Hopkins

I did manual driving lessons with Spencer and he made every lesson enjoyable from the start, from the very first lesson he made me feel comfortable and at ease if I made any mistakes, he helped me learn a lot and I would not be the driver I am now without him, he’s a great guy and an amazing instructor, the way he taught me made the experience much more enjoyable and his personality was one I knew I could get on with from the start, he was always understanding when I made any mistakes and always took his time to help me correct them, he never ever once raised his voice or got angry with me which I feel like is a big thing you need with a instructor as his patience with me was all I could have asked for in the stressful moments I come across while learning. 10/10 driving instructor and will recommend him to anyone in future I come across looking to do manual lessons.

March 26, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Courtney on passing your test, and Thank you for the absolutely glowing review for our instructor Spencer Hopkins. We are so proud to have him as a member of the A Class team and we are pleased that you had such an enjoyable experience with him, and his teaching brought a positive result.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Driving lessons with Andy Stapleton-Black

I had a great experience learning to drive with Andy. From the very first lesson I felt comfortable and at ease. Andy’s both a great guy and an even better driving instructor. His cool, laid back nature made the process of learning to drive an enjoyable one and his fun, witty nature made me look forward to each lesson. He was always calm and understanding if/when I made a silly mistake and never once even raised his voice. I couldn’t recommend Andy enough.

March 24, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Omar on passing your test. Thank you so much for the amazing review for our instructor Andy Stapleton-Black, we are so pleased that your experience with him and A Class was both enjoyable and productive, and we think Andy is a fun and exellent instructor.
We wish all the best with your future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

John H has been the best driving…

John H has been the best driving instructor I could’ve hoped for. He helped me pass my test with no driving faults.

March 31, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Lillie on passing without any minors, that is quite an achievement. We are so pleased that your experience with both John Higgens and A Class, was an enjoyable and positive experience, and Thank you for saying that John is the best, we think so too.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

A-Class Review

My instructor Zane was an excellent teacher. An expert at teaching people how to drive. His method allowed me to pass my practical exam first time. I highly recommend him as an instructor for anyone.

March 29, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Harry on passing first time, that's a great result. Thank you for the lovely review for our instructor Zane, we hear a lot of good things about him and he is a great asset to the A Class team.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

First Time Pass! (Thank you, Parminder)

Thanks to my instructor, Parminder, I have passed my driving test on my first attempt (with only 4 minors)! His clear guidance and encouragement helped me each lesson, even being very patient when I got anxious, and now I am much more confident with my driving! I would happily recommend him to anybody looking to drive, it's really been phenomenal!

March 26, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Owen on passing first time with only 4 minors, quite an achievement,
The review is amazing for our instructor Parminder, he is definitely a valued member of the A Class team, and it is good to hear that his teaching is creating great results.
We wish you all the best with your future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

The best driving lesson..

I had an amazing experience over the past four or five months taking driving lessons with Matt. I learned a lot and received all the necessary details to pass my driving test.

Today, I completed my test and, as expected, I passed! Before the test, I took two additional lessons that boosted my confidence and helped me do my best.

Thank you, Matt, for all your lessons. If I could give you a score, I'd rate you a 10! I wish you and your family all the best..

March 25, 2025
Unprompted review
A Class logo

Reply from A Class

Good afternoon Renan, hope you're well, First of all Congratulations on your Pass and thank you for your kind review, Matt B is an amazing Instructor and a valued colleague with A-Class, good luck with future driving

Rated 5 out of 5 stars

Paul Barwick is a very good and patient…

Paul Barwick is a very good and patient instructor, he helped me pass my driving test first time

March 5, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Morgan, passing first time is quite an achievement, and thank you for the lovely review about our instructor Paul Barwick.
Paul is an asset to A Class and we hear many positive comments about him.
We wish you all the best with your future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Thanks Marcel for the attention to…

Thanks Marcel for the attention to detail and very clear guidance, I definitely would not have passed my test without him. 10/10 would highly recommend Marcel' services.

March 23, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations David on passing your test, and thank you for your lovely review about our instructor Marcel, he is an excellent instructor and 10/10 is good to hear, we are pleased your driving journey was a positive and enjoyable one.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

I passed my driving test today!😊

I passed my driving test today!😊
I met Zane two weeks before my driving test. It was my 3rd attempt after failing twice, one at London belvedere and second at Gillingham. Zane pointed out some salient things that I wasn't aware of in my previous lessons. He is calm and knows how to bring out the best in his students. He helped me build my confidence.
I had few lessons with him and learnt much in those few days.
Every learner driver needs someone like Zane.
Thank you so much Zane!🙏

Vivian.

March 24, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Vivian on passing your test. Only having two lessons with a new instructor before your test and passing is amazing.
Zane is an excellent instructor, and we are so pleased that his style of teaching was positive and productive for you.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Parminder Singh

I had my lessons with Parminder - A-class instructor and I was successful in my test. Parminder is a fantastic instructor, tells you what you need to be a good driver and also to pass the test.

March 24, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Esther for the lovely review for our instructor Parminder, we are pleased that you had an enjoyable and positive experience with Parminder, we think he is a fantastic instructor too.
We wish you all the best with your future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Zain is an excellent driving instructor

Zain is an excellent driving instructor
He’s very patient his techniques are really easy to learn and definitely helped me pass my driving test. I always felt comfortable and he helped me gain my confidence on the road. Thank you!

March 24, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Aaliyah on passing today with our instructor Zane
We appreciate when pupils take the time to leave a lovely review, and thank you for the comments regarding Zane.
He is an asset to A Class.
All the best with your future driving

A CLASS DRIVING SCHOOL

Rated 1 out of 5 stars

Unprofessional instructor canceled my…

Unprofessional instructor canceled my lessons after I asked for him to make up for time he was late (35 minutes) it was a 2 hour lesson the lateness consistently occurred each lesson 10 - 15 minutes late on average he also asked for a deposit at the beginning of my lessons which I have yet to be given back he was also quite sketchy with payment and was cash only his name is Damien and I got in contact him from the Gillingham A class branch.

March 21, 2025
Unprompted review
A Class logo

Reply from A Class

Hi Aimee, I do apologise you are not satisfied with your experience with Damion.
He advised us that you requested your money back at 10pm on the 21st March, he was not working at 10pm so therefore wasn't able to respond immediately to your texts. The reminder you sent at midnight was also missed as again, he is not working.
In regards to the missed lesson time, Damion disputes this as he would always make the time up given the opportunity, depending on the multiple pick up and drop off points, I.E shopping centres, college and friends houses at short notice.
Damion will ensure your deposit is ready to collect from the office on Monday.
Thank you for taking the time to leave a review, and we wish you all the best with your lessons in the future.

Rated 5 out of 5 stars

Paul Barwick = Legend 💯

Paul Barwick = Legend 💯
My driving instructor was Paul Barwick .. I have anxiety and hadn't driven in over 20 years so was VERY nervous about getting in a car again... was apprehensive about studying for the Theory Test and "sitting" an exam... but this guy, this PATIENT guy not only encouraged and helped me through... he also, when I needed it, pushed and convinced me that I could do it and that I was more than capable of passing....
Today I did ... and it really is down to him that I did that.

March 19, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Paul B. He's an excellent instructor who truly cares about helping students succeed, and it's great to know that his efforts made a difference for you. We appreciate your feedback and wish you all the best on your driving journey!

Rated 5 out of 5 stars

I just passed today

I just passed today, and it's all down to Paul Warwick. He was always patient and never put me under pressure, he went out of his way to teach driving skills and make sure I understood them in a chilled relaxed and extremely enjoyable atmosphere.
Cheers Paul👍👍👍👍

March 17, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations on passing your test! 🎉 We're so happy to hear that Paul was able to provide such a positive and supportive experience for you. His patience and ability to create a relaxed, enjoyable atmosphere are exactly what we aim for, and it’s great to know it made all the difference for you. Cheers to many happy and safe driving adventures ahead! 🚗💨

Rated 5 out of 5 stars

Marcel - best driving instructor

I would like to thank Marcel for helping me pass my test today. I would definitely recommend him to anyone looking for a driving instructor. He is so committed to help others be confident on the road and getting them their license. I’m so grateful for his help and encouragement during every lesson.

March 14, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Bridget on passing your test, and thank you for your lovely review regarding our instructor Marcel. We are so pleased that Marcel made sure your experience was enjoyable and positive. He is an asset to A Class.
We wish you all the best for your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

John h

John h was the best instructor I'd highly recommend him if you want automatic lessons he is friendly and calm I passed first time thanks to John h is very patient

March 13, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Alan on passing first time. Thank you for your review regarding our instructor John Higgins. He is definitely a great instructor and A Class are pleased to have him as part of the team
Good Luck with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Marcel A-class driving instructor

So I would like to start off by thanking Marcel! He is a brilliant instructor, and is able to keep a calm environment whilst learning to drive, and gives very clear and safe instructions. He’s very understanding and is able to adapt the lesson as it progresses and to push you to your own potential in a safe manner! I would highly recommend Marcel for any new learners thinking of taking this next step!

March 14, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Matt for your lovely review regarding our instructor Marcel. We have many comments regarding his patient and understanding, towards pupils individual needs.
We wish you luck with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

I would 100% recommend learning to…

I would 100% recommend learning to drive with A Class, I had such a good experience with Suzanne! I started from scratch as I didn’t have any previous experience, and was a bit nervous to begin with. However, Suzanne supported me and encouraged me to try my best, even if I made a mistake. I always felt comfortable during my lessons, and knew I could ask Suzanne about anything I was unsure of. Suzanne is such a lovely lady, and made my experience 10x better!

February 26, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Emma for your amazing review regarding our instructor Suzanne, she is definitely an asset to A Class. We are so pleased to hear that Suzanne made you feel comfortable and gave you confidence on your learning journey. We agree that she is a lovely lady.
We wish you luck with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

I'm over the moon to have passed my…

I'm over the moon to have passed my driving test first time, and it's all thanks to your fantastic teaching Zana Alani! You were always clear, concise, and supportive. I'd highly recommend you to anyone learning to drive.

Anthony

March 11, 2025
Unprompted review
A Class logo

Reply from A Class

Good Afternoon Nana, Congratulations on a first time Pass, well done, And thank you for your review, Zana is a valued member of the A-class family, again, well done and take care

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