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Rated 5 out of 5 stars

The first time I have needed help with my laptop and I have to say I am over the moon with the service I received, Andrew was so helpful, knowledgeable & informative, he did the session remotely which... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Andrew when my desktop PC would not power up. Fast response to my call followed by a home visit to diagnose the problem. New power supply unit fitted and computer returned to me... See more

Rated 5 out of 5 stars

Don't go anywhere else!! I decided to use A1 PC Services based on previous reviews. Andrew is totally professional and knows exactly what he is doing. I needed a complete upgrade of my computer and... See more

Rated 5 out of 5 stars

Andrew was super helpful and providing advice and then going on to build us a brand new gaming machine. He was extremely knowledgeable. Andrew did lots of research before the build, advised us on... See more

Company details

  1. Computer Repair Service
  2. Computer Consultant
  3. Computer Support and Service Company

Written by the company

Welcome to A1 PC Services, your trusted source for professional computer and laptop repairs and IT support for both Small Business and Home. Microsoft Certified Technician available for on-site visits covering Billericay, Chelmsford, Brentwood and surrounding areas together together with secure remote support. We provide qualified technicians with a wealth of experience. Established 2009.


Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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Rated 5 out of 5 stars

My sick computer needed a bit of TLC

My computer needed to have Windows 10 reinstalled
after an online mishap. Called Andrew who collected
the computer promptly, and took it away to repair.
I had it back fully working in a couple of day.
Many thanks Pat..

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful service!

Andrew made an appointment to deal with my computer problems remotely, and he was calm and methodical while identifying the issues. Subsequently he came to my home by appointment to install new equipment for me, having kept me updated on the progress of my order, and once here, he listened to my questions and answered them in layman's terms. A very patient man!

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

We had Andrew come to our offices to…

We had Andrew come to our offices to sort out various issues we were experiencing. He managed to fit in an appointment at short notice and was very informative and helpful. Problems solved!! We wouldn't hesitate to recommend.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Clean up of old slow laptop

Unfortunately I had been scammed and my bank advised me to get my laptop professionally cleaned. I am a bit of technophobe so didn't really know what that meant. I searched the website to find pc services near me and luckily found A1 pcservices. i contacted them by email and Andrew called me back the next day to discuss. He then said he could carry out a clean for me the next morning remotely, so I didn't have to drop the laptop off or have someone come round. I cannot praise Andrew enough for keeping going with my very very slow laptop and keeping me updated. To my relief, the cost was not as high as I was expecting. So grateful to Andrew and A1, cannot recommend them highly enough

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent first meeting with Andrew

Excellent first meeting with Andrew. He understood all my tech issues and advised a number of actions which are now in progress. I liked his attention to detail and his honest assessment of what was needed to solve the problems I have been having. He was professional in all aspects, and I felt that his recommendations were sensible as well as affordable. I am confident that the end results will be just right.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

'A1 PC Services' assessed my old failed…

'A1 PC Services' assessed my old failed computer and proposed an economical replacement. They purchased the necessary parts and assembled/built a new computer.
They succesfully completed the installation and set-up using my existing keyboard, camera, printer and mouse.
All activities were completed within agreed timescales and cost in a most professional and friendly manner. Would not hesitate to use A1 PC Services again.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Hacked pc

PC was hacked and couldn't get into various accounts. Andrew set up a remote access and installed McAfee anti-virus, set up new email and other accounts including password manager and fully explained how to operate. Whole process was painless and easy to follow even if you don't understand pcs. Would highly recommend for any pc issues.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

Gaming PC rebuild and repair

We had a gaming PC with hard drive problems and we'd also fitted a processor incorrectly. Andrew worked out the many issues and gave good advice for which replacement parts to get, along with regular updates on the progress of repairs and testing. We now have a fully working PC and would have no hesitation recommending Andrew for all computer aspects.

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

Andrew at A1 is great

Andrew at A1 is great. He appreciates our levels of understanding, listens to what we say and provides the best solutions for our needs. We never feel pressured and have no hesitation recommending him.

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a new desk top computer…

I purchased a new desk top computer that needed to be set up ,transfer files etc., I called Andrew from A1 PC Services and he did an excellent job of it he also set up my new tablet, I can highly recommend this company. Mr D Unwin.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Don't go anywhere else!

Don't go anywhere else!! I decided to use A1 PC Services based on previous reviews. Andrew is totally professional and knows exactly what he is doing. I needed a complete upgrade of my computer and basically just handed over the issue to Andrew who kept me fully updated of progress with my new computer. Turn around was extremely quick, on time and within budget. I wouldn't use anybody else now. Thanks Andrew

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used A1 PC Services twice now and both times they have provided me with an excellent service. Andrew is extremely helpful and is very easy to talk to. I would not hesitate to use this company again and I would certainly recommend them to any friends or family that need this kind of help.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Very kind and friendly

I don't typically leave reviews but I'm gushing about this one.

Firstly all of the pricing is VERY reasonable.

On several occasions I have forgotten my MagSafe charger for my MacBook, needed external hard drives or high storage SD cards or flash drives but this place has everything, is easy to find.

The staff is also very kind and friendly and anyways this place is a literal godsend

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Professional people

It is always an amazing experience with them. They sort out the queries very quickly and are very professional towards their work.

August 31, 2019
Unprompted review
Rated 5 out of 5 stars

Our experience with A1 PC Services has…

Our experience with A1 PC Services has always been excellent. A1 have assisted us for nearly 9 years. They have always been able to advise and sort out any queries we have had. Our experience with them has always been very professional, but also very very patient.
It is brilliant to have a company who you know you can always depend on.

August 22, 2019
Unprompted review

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