Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
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Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
Stay well clear of this mob, my parcel never got delivered and all they say is ring police, ring Royal Mail. They offer zero help so I'm out of pocket by £110 as they just were not interested. Absolut... See more
Company replied
Fantastic experience buying again from this seller! I was struggling to find any sellers in the UK and online who was selling the Oppo Hasselblad teleconverter kit. Luckily I managed to fi... See more
Company replied
Firstly, I was soooo skeptical about ordering from this store, one element being the trust pilot warning and other being it seeming too good to be true. But I chanced it anyway and honestly, w... See more
Company replied
A1Smartshop - The Best Place to find Unique and Trendy items online. Free Worldwide Shipping on all orders. Thousands of Happy Customers. Our mission statement is to provide the absolute best price and best customer experience in the electronics industry without exception.
United Kingdom
The Order was smooth. I ordered a SmartRing. And that give me insides and it is in Good Quality. The Support of the Online Shop was for me very supportive and answered me promtly. 🙏🏻 You! 😃

Reply from A1smartshop
I've ordered a headset and the website stated it would be shipped in 1-2 business days.
The status went to 'shipped' a day later but no tracking number was provided.
When I asked support about the tracking number, they've told me that it's not shipped yet and it will take another few days.
After a week without updates, they offered to cancel the order, which I did.
They kept 10% of my payment for their fees.
Clear scam.
I had to recover the money from my credit card company.
Annoying. Be aware!

Reply from A1smartshop
I researched this site a lot before purchasing the Rayeno Air 4 Pro XR glasses + HDMI adapter for an unbeatable price of $240 delivered.
And I'm glad to say the seller delivered the items in brand new sealed boxes and we'll packed and was very responsive on what'sapp.
The website looks sketchy but I read all the negative feedbacks and the seller replied to all of them and anyone claiming it was a scam site updated their review to say they received the item.
So this was reassuring.
Paypal has been removed as a payment option from the website which makes it look more suspicious.
It's worth noting the seller is based in Hong Kong but has the items shipped from China.
So it takes a few days to get the tracking number added as a remark in your order page and you don't get notified by email when it's added. Also the seller failed to mention that the HDMI adapter was sent separately until I asked when I received the glasses but received it 2 days later.
I would recommend the seller to set up an email alert for the tracking number and also be more transparent about how the orders take a few days to ship from China. And also consider adding PayPal back as a payment option.
Thank you for making me a happy customer!

Reply from A1smartshop

Reply from A1smartshop
I was very sceptical about ordering with the mixed reviews online but took the chance and im very happy i did purchase from these guys at a1smartshop my item came in just under 2 weeks from china the zd ultimate legend controller. I reached out on watts app after about 5 days with no tracking and had a reply in very quick time and assured me my item was on its way and provided tracking instantly,Great customer service.

Reply from A1smartshop
Best price I could find, outstanding customer service, very fast response time.

Reply from A1smartshop
Superb after-sales support and super friendly staff. Definitely worth recommending!

Reply from A1smartshop
Excellent online store, they respond promptly, deliver from Dalik—probably from China or Hong Kong, but definitely from Dalik—and it was fast. I'm extremely pleased that everything arrived so quickly. If you're looking for something similar, you can buy it from them. And we're friends, you'll recommend us, I promise!

Reply from A1smartshop
Ordered Huawei pen from them and it’s worth the price.

Reply from A1smartshop
I ordered the latest TV box 8 days ago and received the delivery yesterday. After a very simple installation procedure, it is now working to my satisfaction. It was a great price and I have recommended it to my friend today!

Reply from A1smartshop
Amazing quickcustomer service, good prices on products. Definitely buy from these guys. Just so you know, products come from china so it may take a while to come but it’s worth it.

Reply from A1smartshop
very good experience overall, item came as described. Would recommend overall🇮🇪

Reply from A1smartshop
Wonderful service and fantastic prices! Very happy with the product😊

Reply from A1smartshop
Controller I ordered very good but shipping took 11 days when website said 5-8 days but very good

Reply from A1smartshop
Easy ordering system and great price. Kept up to date on delivery status. End to end excellent experience. Will be back

Reply from A1smartshop
Bought Divoom Timesgate device from A1smartshop. Developed a fault after 3 months which Divoom confirmed was not fixable and should be returned to retailer. Several emails to retailer without reply, have lodged a case with Paypal for refund. Avoid this retailer because if anything should go wrong with your product, they will not correspond or answer your emails.
They now state in their reply I made the speaker broken!? That’s laughable. It developed a known fault which Divoom confirmed is replaceable under warranty from the retailer. Warranty is 1 year not 3 months as they claim. As I stated avoid purchasing anything from this outfit as they don’t reply or honour standard warranty. If I could give them a minus 1 Star, I would. AVOID!!!!!
Perhaps A1smartshop you should engage with your customers next time they email you, until you get a negative review and then try to rubbish their experience.

Reply from A1smartshop
Excellent prices, quick delivery, genuine product, good communication over WhatsApp.

Reply from A1smartshop
Great service from start to finish, ordered a tvpad recently, delivery took a bit longer than expected, but tracking updates provided for peace of mind and once it arrived at local distribution centre, the courier texted to inform delivery date and time. Had no issues with A1smartshop and will definitely order from them again in the future.

Reply from A1smartshop
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