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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and extensive knowledge, making interactions pleasant and productive. The product, particularly the EdgeFinder, is frequently highlighted as a powerful, reliable, and easy-to-use tool that significantly improves trading. Many users appreciate the excellent customer service, noting quick responses and personalized support that ensures a smooth experience. However, some customers were not happy with the product, specifically the EdgeFinder, finding it to be inaccurate or lagging behind market conditions, leading to misleading signals and losing trades. A few other people also felt that the after-sales service was lacking, with some reporting unresponsiveness and missed appointments from customer service representatives.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

Product

Clients share positive opinions on product, particularly the EdgeFinder, which many describe as an amazing... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform and tools easy to... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

I've been watching Nick's videos for almost a year now, and have been genuinely impressed by his assessment and general approach/transparency about his trading ideology. This is why I'm trying his E... See more

Company replied

Rated 5 out of 5 stars

I recently joined the A1 Trading community after following their Telegram channel for a while. I liked the quality of their market analysis, the value of the content they share, and everything the... See more

Rated 5 out of 5 stars

A Powerful and Reliable Trading Software A1 Trading stands out as one of the best trading Software available today, offering a comprehensive suite of tools for traders of all levels. I love the pe... See more

Company replied

Rated 5 out of 5 stars

Theres was my life before finding out edge finder and there is now.. This tool became not only my compass but following Nicks comments on a dauily basis helped to radically change my trading approach.... See more

Company replied


Company details

  1. Software Company
  2. Media Company

Information provided by various external sources

Servicing Traders & Investors Globally Our goal at A1 Trading is to provide traders and investors with top level online communities, trading software tools, and informative media content. We are a team of trading analysts, developers, and management st...


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The team is very helpful

The team is very helpful, fast and frendly reply. And the edgefinder is very good and made by real traders. I recommend it!!

July 24, 2025
Unprompted review
A1trading logo

Reply from A1trading

Hi Dominik! Thank you for your positive review and feedback.

Rated 5 out of 5 stars

Emily is amazing

Emily is amazing.
She asked for a second when i asked questions out of the norm but i never left the chat with unanswered qustions. She even laid out options and made the journey into A1 trading seamless. 10/10 by any measurement

July 7, 2025
Unprompted review
A1trading logo

Reply from A1trading

Hi Dr E Crouchy, thank you for this kind review!

Rated 5 out of 5 stars

AWESOME Experience

Ms. Emily is very amazing, thanks for your fantastic assistance :)

More power to TraderNick and his amazing team at A1 Trading Company 👍

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Don´t expect ANY after sales service

Don´t expect ANY after sales service.

Before I purchased the Edge Finder + Gold Membership Signals (For $500 total, DONT PAY MORE) I asked Drew if I could expect a mentorship to help me learn how to use the Edge Finder and the signals. He said that he was going to be available. HE NEVER WAS. Three times we set a meeting to which he NEVER showed up.

I waited in front of my computer for 40-50 min and he never showed up.

Nick told me he was going to get someone to mentor me. HE NEVER DID.

I requested a customer service representative via the web page, they never responded.

ONCE YOU PAY, YOU ARE ON YOUR OWN. For me was a waste of money. $500 IS WAY TOO EXPENSIVE for the use you can get from this tool.

DONT BUY.

July 2, 2025
Unprompted review
A1trading logo

Reply from A1trading

We understand your frustration, but we need to address the facts. Our team spent several hours addressing your questions and supporting you with the Edge Finder and Gold Membership.

We regret that you felt unsupported despite our team's several hours invested with you. Your claim about Nick promising a private mentor is incorrect. Private mentorship is not part of our software services, and we don’t offer it. If there was a misunderstanding, we apologize for any confusion.

We also have no record of unanswered customer service requests from you—please contact us directly if issues persist, and we’ll respond promptly to help you get the most from the tool.

Additionally, posting multiple 1-star reviews on Trustpilot is unfair and misleading, as it does not reflect the support provided. We kindly ask you to reconsider this approach and reach out to us directly to resolve any outstanding concerns.

Rated 5 out of 5 stars

Edgefinder software

Just purchased the Edgefinder software. I dealt with Drew in my purchasing process and was a smooth, efficient and fast process.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service Drew

I have purchased the gold VIP membership for the a1trading discord community.

I have been following Nick for quite sometime and I like how he analyzes the fundamentals of the market; something I truly lack in my trading journey.

I’d like to give special consideration to Drew from the customer service team. He has been greatly helpful through out our interaction.
A true asset to their team.

I will write another review soon for the gold VIP membership and how I find it.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

New joiner

I recently joined the A1 Trading community after following their Telegram channel for a while. I liked the quality of their market analysis, the value of the content they share, and everything the platform offers — so I decided to take the step and sign up for the VIP Gold membership.

A big shout-out to Halley from the customer success team — she was super helpful, answered all my questions clearly, and guided me through the onboarding process smoothly.

Really excited to get started and trade with A1. Thanks for the great support!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great software and shining customer service.

The Edgefinder software does exactly as advertised. It comes across as a real passion project and is something I use regularly. The customer service team are always extremely helpful and fast to respond to any issues on their webchat.

June 11, 2025
Unprompted review
A1trading logo

Reply from A1trading

Hi Max - we're thrilled to hear the tools have been helpful to you, and appreciate you taking the time to review our support team's assistance.

Rated 5 out of 5 stars

awesome fast support

awesome fast support from Emily! I like the edge finder a lot.

June 9, 2025
Unprompted review
A1trading logo

Reply from A1trading

Hi Remo - thanks a lot for sharing your review!

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