A2c Cars Reviews 

65
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the drivers are extremely polite, professional, and always arrive right on time for every scheduled trip. Many individuals also appreciate the clean vehicles, noting that the overall atmosphere during their journeys is always comfortable and welcoming. Additionally, travelers state how exceptionally easy it is to book rides through the helpful office staff and praise the clear communication. Passengers utilizing the transport service for airport runs regularly note that operators ensure they are fully informed about vehicle details. People frequently express that they would eagerly recommend this business to anyone needing reliable local travel assistance.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting reliable and professional experiences.... See more

Staff

Reviewers highlight positive aspects of staff, describing drivers and call handlers as consistently reliable,... See more

Booking process

Users describe satisfaction with the booking process, highlighting how very efficient it is for airport... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My faith in A2C cars has been fully restored. We had pre booked a return trip from Birmingham Airport after experiencing a few issues on our original trip to the airport. My thanks to Jason in the off... See more

Company replied

Rated 5 out of 5 stars

Called last minute as couldn’t locate driver through Uber. Advised taxi would be 15-20 minutes as it was prayer time, however taxi arrived in less than 10 minutes. Driver was friendly and approac... See more

Rated 5 out of 5 stars

Couldn’t be more pleased with the service that I received today from A2C Cars. Great communication, arrived exactly on time and even got out of the car when he noticed that I was using a walker, poppe... See more

Company replied

Rated 5 out of 5 stars

Have used A2C three times in the last two days as needed to get to and from work as not able to use own car due to weather. All three drivers have arrived on time been very polite and friendly. Had bo... See more

Company replied


Company details

  1. Taxi Service

Written by the company

24/7 Private Hire Taxi Company. Covering all UK, airports, train stations, access to work, parcels and business accounts


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(65)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient,

Fast, efficient, friendly and best of all on time. Best taxi service in the West Midland’s,

January 21, 2026
Unprompted review
A2c Cars logo

Reply from A2c Cars

Hi Stuart, thank you for your fantastic feedback. We're delighted to hear that you found our service fast, efficient, and friendly, as well as consistently on time. Being called the best taxi service in the West Midlands truly means a lot to us. We greatly appreciate your support and look forward to your future journeys with A2C Cars.

Rated 4 out of 5 stars

Great driver

Great driver tonight, courteous, respectful and helpful. Spotless car too. Thank you

January 20, 2026
Unprompted review
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Reply from A2c Cars

Hi Margaret, thank you for your kind feedback. We're delighted to hear that you had such a positive experience, with a courteous and helpful driver and a spotless vehicle. We look forward to your future journeys with A2C Cars.

Rated 5 out of 5 stars

Great all round service!

Have used A2C three times in the last two days as needed to get to and from work as not able to use own car due to weather. All three drivers have arrived on time been very polite and friendly. Had bookings confirmed by text. Prices very reasonable considering road conditions.Driver today phoned to say he would be later than arranged and kept me updated and still got me to work on time. Great all round service!

January 10, 2026
Unprompted review
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Reply from A2c Cars

Hi Jayne, thank you for your detailed and thoughtful feedback. We're delighted to hear that we could support you over the past few days, especially during challenging weather conditions. It’s great to know that all your journeys were punctual, with polite and friendly drivers, and that our booking confirmations kept you well informed. We’re particularly pleased that even with a slight delay, our driver kept you updated and still ensured you arrived on time that’s exactly the level of service we aim to provide. We look forward to your next journey with A2C Cars.

Rated 5 out of 5 stars

Couldn’t be more pleased with the…

Couldn’t be more pleased with the service that I received today from A2C Cars. Great communication, arrived exactly on time and even got out of the car when he noticed that I was using a walker, popped it in the boot and then opened the door for me to get in. Driver was friendly and we had a good chat on the journey, lovely feller and so helpful, thank you.

December 22, 2025
Unprompted review
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Reply from A2c Cars

Hi Mrs Ward, thank you so much for your wonderful feedback. We're absolutely delighted to hear that you were so pleased with the service you received. Providing a caring, attentive, and friendly service is something we take great pride in. We look forward to your next journey with A2C Cars.

Rated 5 out of 5 stars

On time collection from Birmingham Airport.

When we were taken to the airport by an A2C taxi driver we gave him a card provided by A2C with details of our return flight including arrival time.
On our return, we phoned A2C after going through Passport Control to let them know. We were asked to phone again when we had collected our luggage and told that the driver was waiting close to the airport. This we did and we were told the type and colour of the car and the Reg No. and we were told to wait in the short stay car park. Only had to wait about 5 minutes.
The driver was helpful and friendly and also a good steady driver.
Happy to recommend.

December 11, 2025
Unprompted review
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Reply from A2c Cars

Hi Alan, thank you for your detailed and thoughtful feedback. We're delighted to hear that your airport transfer experience ran smoothly from start to finish.
It’s great to know that our process for coordinating your return journey worked well and kept everything convenient and efficient for you. We’re also pleased that your driver provided a friendly, helpful, and steady service.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with A2C Cars in the future.

Rated 5 out of 5 stars

Collected my son and grandson on time…

Collected my son and grandson on time took them to their destination .. was also collected again on time and very reasonable priced .. highly recommend

December 12, 2025
Unprompted review
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Reply from A2c Cars

Hi Angela, thank you for your kind feedback. We're delighted to hear that both journeys went smoothly and that everything was on time. We look forward to your future journeys with A2C Cars.

Rated 5 out of 5 stars

A2C cars

We used A2C cars over the weekend to get to and from Birmingham airport. The telephone operators were polite and friendly and so were the drivers. Great, prompt service in clean and appropriate cars. Definitely recommend

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great drivers and great service when…

Great drivers and great service when booked by phone driver arrived in no time

October 19, 2025
Unprompted review
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Reply from A2c Cars

Thank you for your 5* review, we are pleased you are happy with the service. We look forward to your next journey with A2C Cars

Rated 5 out of 5 stars

Great service

Breath off fresh air to get in a clean car smart driver on time and excepted car payments

September 30, 2025
Unprompted review
A2c Cars logo

Reply from A2c Cars

Thank you for the 5* review. We look forward to your next journey with A2C Cars

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