Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing... See more
Company replied
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See what reviewers are saying
I was approved around 8am central or 9am eastern time for a small dollar loan.. with all the interest that will be accruing they could not do "same day ACH"? The representative said that it was disbur... See more
Company replied
I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, cou... See more
Company replied
Omg! So I tried getting a loan knowing I don't have the best of credit but still I was optimistic. Paige was the CSR and she went over and beyond the call of duty. She jumped through every hoop she... See more
Company replied
Company details
Information provided by various external sources
Our goal at AAA Community Finance is to get you the money you need when you need it. Installment Loans are a great way to take care of lifes unexpected bills at a moments notice!
Contact info
117 S Prairie St, Bethalto, IL, 62010
- 844-688-1687
- customers@aaacommunityfinance.com
- aaacommunityfinance.com
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AAA Community Finance
Thank you for your review!
Great job
Great job in helping me through the process of obtaining a loan and how to submit supporting documents needed.
December 3, 2020
Reply from AAA Community Finance
Thank you for your review!
Reply from AAA Community Finance
Thank you for your review!
Reply from AAA Community Finance
Thank you for your review!
Reply from AAA Community Finance
Thank you for your review!
As high as the interests rates are the…
As high as the interests rates are the should give more money
December 1, 2020
Reply from AAA Community Finance
Thank you for your review! We do allow our customers to pay off their loan at any time with no penalties. By doing this you are able to decrease the amount of interest you pay overall for the loan. We also have a customer loyalty program in place to lower your interest and qualify you for higher loan amounts. If you would like to discuss this please feel free to call us
Linsey was great and very helpful.
November 30, 2020
Reply from AAA Community Finance
Thank you for your review!
Good customer service
Good customer service. Quick response time. Paid off my 11/18 loan today. Still waiting for a promised receipt.
November 28, 2020
Reply from AAA Community Finance
Thank you for your review!!
Excellent customer service!
November 28, 2020
Reply from AAA Community Finance
Thank you for your review!!
The service was outstanding
The service was outstanding. You need to give her a raise.
November 25, 2020
Reply from AAA Community Finance
Thank you for your review!!
Everything was excellent
Everything was excellent. The only small problem was could never get the instant bank verification to work online.
November 23, 2020
Reply from AAA Community Finance
Thank you for your review!
Linsey and Dakota were very helpful
November 21, 2020
Unprompted review
Reply from AAA Community Finance
Thank you for your review!!!
Great help and very fast
Great help and very fast. Appreciate those ladies a ton helping in my time of need. Alanna
November 17, 2020
Reply from AAA Community Finance
Thank you for your review!
The internet staff was very friendly
The internet staff was very friendly. However, when I called a local office, they were not very helpful..
November 16, 2020
Reply from AAA Community Finance
We appreciate the review and would like to speak to you regarding the issues you had. Please contact us. Thank you
Courtney was absolutely amazing
Courtney was absolutely amazing! The process was quick and easy and would absolutely recommend to anyone!
November 9, 2020
Reply from AAA Community Finance
Thank you for your review!
From start to finish customer service was amazing!
From start to finish customer service was amazing, professional and extremely helpful. My rep was Lindsey. She was extremely helpful, explained everything, took her time and answered all questions I had. I will definitely be recommending this compnay for a loan and definitely with Lindsey. It is extremely hard especially these days to find someone so enthusiastic about their job as well as professional and extremely personable. Customer service is what closes a loan and makes for the best marketing. I don’t know if she is able to get a bonus for every loan she closes or a raise but if I had her as an employee I would definitely be making sure she stayed. Thank you for such an amazing process from start to finish and I look forward to working with you in the future.
November 4, 2020
Reply from AAA Community Finance
Thank you for your review!
Excellent fast efficient customer…satisfied
Excellent fast efficient customer service
October 30, 2020
Reply from AAA Community Finance
Thank you for your review!
Great customer service
The rep was extremely helpful, explaining the info that was needed and why. She kept me posted every step of the way.
October 30, 2020
Reply from AAA Community Finance
Thank you for your review!
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