Aamobility Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Wheelchair Rental Service
  4. Wheelchair Store

Written by the company

Retailers of mobility and healthcare equipment, riser recliner chairs, electric profile beds, stairlifts, mobility scooters, wheelchairs and oxygen therapy equipment. Opened in 2001 and members of the BHTA.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent service

I recently needed to invest in a mobility scooter and must report what an easy experience this was with Additional Aids at Whitton. The member of staff I dealt with was Nigel and he was was extremely helpful and professional and I was supplied with a suitable scooter within 48 hours. Totally hassle free - delivered and insurance sorted
Thanks Nigel.

August 27, 2022
Unprompted review
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Reply from Aamobility

Thank you Mrs Transberg! We are very happy that you are pleased with your purchase and are glad you can now safely walk your dog again!

Rated 5 out of 5 stars

Amazing Customer Service

This was my very 1st interaction with Aamobility (Nigel & team) and all I can say is that it definitely will not be the last. They were very easy to communicate with and were very detailed & helpful in ensuring that the right and best fit item was ordered for our wheelchair. The service was professional, honest, friendly and very timely. Thank you!!!

January 21, 2022
Unprompted review
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Reply from Aamobility

Thank you very much for taking the time to review our service. We pride ourselves on customer service and are pleased we were able to help find the correct part you required.
We hope to see you again soon.
Regards
Nigel

Rated 5 out of 5 stars

Excellent Service

I am absolutely delighted not only with the chairs and settee which I purchased but with the way the transaction took place.
Nigel was extremely pleasant ,knowledgeable friendly and very helpful.
I can certainly recommend Aamobility .
You will not be disappointed.

January 18, 2022
Unprompted review
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Reply from Aamobility

Thank you very much for your kind words Mrs Haines and we are very pleased that you are delighted with your chairs.
If you have any issues with any of the chairs, please do not hesitate to contact us.
Nigel

Rated 5 out of 5 stars

Not greedy at all

I contacted AA mobility out of hours and was suprise to get a response. They took the time to look at the photos and put recommendations in. The most enlightening part is that it was done in a non greedy leading way. So much so I was £120 better off from other quotes. As I am sure that a number of their customers have vulnerabilities I would feel confident on my experience recommending vulnerable people to this service

February 4, 2021
Unprompted review
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Reply from Aamobility

Thank you very Steve for your review of our service. We are pleased the new handset cured the fault and that the chair is working as it should.
Regards
Nigel

Rated 5 out of 5 stars

5* star, highly recommend

A fantastic, honest company. I work within the healthcare trade myself and would be classed as a competitor but always like to recommend others that share our work ethics. Highly recommend Nigel and Additional Aids. Shaun M (Channel Healthcare)

August 6, 2020
Unprompted review
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Reply from Aamobility

Thank you Shaun.
We are glad that we share the same work ethics as Channel Healthcare.
Likewise to your company, we pride ourselves on being honest and caring.

Rated 5 out of 5 stars

Brilliant and supportive

Brilliant and supportive, kind and helpful. Lucky to have them available to help me manage my elderly mothers needs.

May 19, 2020
Unprompted review
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Reply from Aamobility

Thank you Alex
We are very pleased that your Mother is now sitting comfortably.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, can’t recommend them highly enough. From the initial enquiry to the installation and after care everything exceeded our expectations.

May 19, 2020
Unprompted review
Aamobility logo

Reply from Aamobility

Thank you Mr Cook. We were only too pleased to have helped with your stairlift.

Rated 5 out of 5 stars

Great people, Great service!!!!

Recently brought a rising armchair due to mobility issues for my father. Reliable, helpful, honest and couldn't have gone any better, Nigel was brilliant from the start with the first call, very Knowledgeable with products and prices and made the whole process very easy, even took away the old armchair, would highly recommend. Many Thanks

May 19, 2020
Unprompted review
Aamobility logo

Reply from Aamobility

Thank you very much Daniel. We are very pleased that your father is enjoying his new riser recliner chair.

Rated 5 out of 5 stars

A very satisfied Additional Aids Mobility customer.

My family used the services of Additional Aids Mobility following a nasty fall involving my elderly father which resulted in a broken hip. Once he was able to return home Nigel & Terry helped us with an orthopaedic chair at very short notice which has proved invaluable. They also arranged the installation of a stair-lift, again at very short notice, which dramatically improved my father's day to day quality of life. Both the chair & stair-lift have been 100% reliable.
We have been extremely impressed with the level of service received from Nigel & Terry at AA Mobility who were very attentive and sympathetic throughout all of our discussions. We would have absolutely no hesitation in using them again, if needed, or recommending them to friends & family.

May 18, 2020
Unprompted review
Aamobility logo

Reply from Aamobility

Thank you very much Mr Grubb for your review. We are very pleased that your father is enjoying his chair and stairlift and that it's had such a positive effect on his wellbeing.

Rated 5 out of 5 stars

Fantastic shop for mobility and medical aids

I was a bit nervous about the transaction as the machine I wanted to buy was a lot of money. But I needn’t have worried. Additional Aids Mobility is a fantastic shop. There was great communication and I was kept informed throughout the process. I was extremely pleased, would not hesitate to use the shop again. I highly recommend it.

May 18, 2020
Unprompted review
Aamobility logo

Reply from Aamobility

Thank you so much for your review and it was a pleasure to have helped you.
Kind regards

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