Aardvark Travel  Reviews 

142
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Recently used Aardvark Travel for our drop off and pick up journey for Stansted Airport Clear communications for timings throughout process and driver picked us up each way dead on time Would t... See more

Company replied

Rated 5 out of 5 stars

We used Aardvark Travel for our trip to Stansted and back at the beginning of June. We didn't land until the early hours of the morning on our return home, but the driver was still waiting for us des... See more

Company replied

Rated 5 out of 5 stars

We recently used Aardvark for both journeys from home to Stansted and their service was excellent. Reg and John the Drivers could not have done enough for us and took all the angst out of any possible... See more

Company replied

Rated 5 out of 5 stars

We’ve used Aardvark Travel for all our airport transfers since 2022 and I would highly recommend. Richard and his team are always so friendly, helpful and reliable and their communication is great.

Company replied

Company details

  1. Taxi Service

Written by the company

We are an Independent company providing Colchester and the surrounding areas with affordable and reliable Airport Transfers. Need transport, up to 8 seats Colchester based Airports Seaports Holiday Travel Stag / Hen / Parties Special Occassion - Weddings Etc Contract Work Long Distance travel Payment by Credit/debit card or paypal accepted


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent for business and personal travel

Have used this company for personal travel and for business clients and have found all the drivers to be of an excellent standard. The company keeps you updated and are highly professional. For long distance I wouldn’t use anyone else.

September 29, 2023
Unprompted review
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Reply from Aardvark Travel

Many thanks 💜

Rated 1 out of 5 stars

Incredibly rude and abrupt attitude

Incredibly rude and abrupt attitude, which was COMPLETELY unnecessary!! No thanks!!!

September 16, 2023
Unprompted review
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Reply from Aardvark Travel

Complete imbecile who doesn't take no for a answer. Sometimes you just got to be rude as its the only Language these single brain cell idiots understand. I have reported this "karens" information to other local companies so they can avoid the same experience with her as I did !

Rated 1 out of 5 stars

Not disablity friendly

Not disablity friendly. Calls people "id***s who cannot read google" when they have a disablity and shames them on a public reviewing site when their rudeness was uncalled for in the first place. Non inclusive therefore. Calls people "saddos" and "serial moaners" and contradict themselves in their posts . Really crap business sense that -to alienate people and make them feel like dirt isn't it? Call me a saddo if you like but take this sound advice "Your customers pay your bills , therefore do not assume they are stupid or if you do , do not write public reviews making your views known . Be professional. Be courteous. This makes good business sense . Have some class. Think who you are hurting. I can tell you now 1. Yourself as you are the one who looks like a right unprofessional idiot who does not give a *insert curse word here* about his customers and therefore you will lose business 2. Others who may have used you but have now seen this review and would not touch you with a 10 foot barge pole, especially women with your intimidating attitude and 3. Those with a disablity ...those with depression for instance....4. Just do not be a idiot ...everyone is going through something and maybe this time being a prize xxxx was not the correct decision .
Please learn from this. You are being a prize you know what.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Rude phone agent

Called with a simple query and whoever was on the phone so rude!!! Will never use or recommend! No way to treat people.

Edit: I was not drunk I was completely sober. I was traveling back from London, I googled taxis and your number came up and only said Aardvark Travel Colchester (I can happily send a screenshot as proof) You did not say anything 3 times in fact you didn't say anything before launching into the rudness. I was polite on the phone. Absolutely shocking behavior.

I will not be entertaining such a childish company anymore. To anyone reading these reviews please take note that if you have any issues or complaints it will dealt with with name calling and childish behavior as demonstrated by the company themselves. I don't need to say anymore they have outed themselves with what sort of company they are.

October 2, 2022
Unprompted review
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Reply from Aardvark Travel

Another drunk idiot who can't understand Google! I told you 3 times WE DO NOT DO LOCAL TAXIS. IT CLEARLY STATES THIS ON OUR PROFILE IF YOUD BOTHERED TO LOOK. WE ARE AN AIRPORT AND LONG DISTANCE TAXI COMPANY AND YOU ARE A PATHETIC PETTY INSIGNIFICANT INDIVIDUAL. !! Added...lies lies lies !! Or you definitely didn't ring my company as I never spoke to you and I'm the only one who answers the phone. And judging by your others reviews your a serial moaner!! Get a life saddo.

And now the story changes. Originally you were travelling TO London implying you needed a long distance taxi company such as ourselves. Now you were traveling back from London, probably on a train therefore only needing a short taxi ride...perhaps next time you Google
something you will click on the company profile/services tab or even the Website. Then you will see what thar company offers instead of randomly dialing .if you have any further comments try picking up the phone , you know the number...apparently ??

Rated 5 out of 5 stars

Richard arranged to take and pick my…

Richard arranged to take and pick my family up to/from Heathrow, with 2 children and all the luggage it was an amazing service and much less hassle than the train. Competitively priced as well, can't recommend highly enough...

August 6, 2022
Unprompted review
Rated 5 out of 5 stars

Richard was great he got us out of a…

Richard was great he got us out of a last minute dilemma, he communicated with us efficiently always keeping us in the loop. Turned up on time and was at our collection point early messaging us to let us know he was there ready.
Very reliable couldn’t ask for more, would definitely recommend.

June 7, 2022
Unprompted review
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Reply from Aardvark Travel

Many thanks

Rated 5 out of 5 stars

BRILLIANT SERVICE

Cannot fault the service, prices and courtesy of the drivers that work for Aardvark. Always a 5* service, competitive prices, punctuality and customer service. Definitely recommend them for all your travel needs

August 20, 2021
Unprompted review
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Reply from Aardvark Travel

Thank you 😊

Rated 5 out of 5 stars

Prompt, professional, courteous and super nice

Richard Ford t/as Aardvark Travel took us from Stansted airport to our home in Colchester. We needed to hire a cab with short noticed as we were repatriated after our car broke down halfway back to the UK. He answered our request for a quote immediately, made it all easy and fast, and at a very competitive rate. He was nice and courteous all the way, drove sensibly, and was COVID protected wearing himself microbiology-lab grade mask (I am a biologist and work in research, his was at better specs than my lab's). My 6yo forgot her jacket in the car and he came back home hours later, almost 9pm, to bring it back without us even knowing! Cannot recommend him more enthusiastically.

August 22, 2020
Unprompted review
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Reply from Aardvark Travel

Thank you 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service. On time, fantastic price but most of all very friendly driver. Highly recommended and definitely will be using you all the time. Thank you.

February 7, 2019
Unprompted review
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Reply from Aardvark Travel

Thank you 😊

Rated 5 out of 5 stars

Always go the extra mile

Always go the extra mile. Great service and drivers. Definitely recommend!

February 2, 2019
Unprompted review
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Reply from Aardvark Travel

Thank you 😊

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