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Rated 3 out of 5 stars

Fantastic service. Booked last minute. Very efficient. Just clarify if you're to pay per hour for work done or fixed hours regardless of how long it takes to move. I was told one thing and my partner... See more

Company replied

Rated 5 out of 5 stars

If you are like me and reading through reviews to find a reliable removals firm, you can end your search now. AA removals UK are a cut above. Polite professional and totally reliable. Mr Malik was ve... See more

Company replied

Rated 1 out of 5 stars

It pains me to write a negative review especially when the actual removal guys were friendly. Unfortunately, the overall service was very poor. The removal service was booked for 7.30pm and they a... See more

Company replied

Rated 5 out of 5 stars

Great company. They helped me out in a emergency situation where another removals company cancelled on me on the day I was moving house. AA Power Removals swooped in to my rescue within an hour at a v... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

Welcome to AA Removals. AA Removals is a removals specialist company based in East London. Our Services includes Removal, Packing and Cleaning. We provide our services in London and outside London. AA Removals is providing Man & Van and Removal services all around the UK & Europe. Our Man and Van service caters to all your home and business needs with affordable rates packages. AA removals provide services which are efficient, competitive and affordable. We provide multiple packages and you can choose from them according to your requirements. Our services are known as one of the best removal services in East London. AA removals is one of the most reliable, safe and affordable, because we take pride in delivering the best of removal services, at the most reasonable prices. Our own warehouses, as well as our partner’s warehouses are located at strategic locations to ensure that there is no additional cost towards your storage needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never get back to you

Never get back to you

July 14, 2025
Unprompted review
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Reply from AA Removals

Who is this Winston Delaney. According to our records, we never served any customer with this name. There are 2 more AA Removals, one is in Scarborough and one in Ilford London. So you must have been served by any one of them. We are based in East London Manor Park area. And we never served you.
I have already reported this review to Trust Pilot team as non organic review. And I’d request you as well to delete this review from our portal, as we are not the one who did your job.
Thanks,
Aa Removals Team

Rated 5 out of 5 stars

Great service

I have used AA Rubbish Removals several times and was very happy each time. Lovely men, a pleasure to deal with. I'd highly recommend them.

April 3, 2025
Unprompted review
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Reply from AA Removals

Thanks Carol

Rated 5 out of 5 stars

The entire team was…

The entire team was Professional,Punctual and efficient. They handled my belongings with great care and the attention to detail.The gentleman went above and beyond to make the process smooth and stress-Free.I highly recommend {AARemovals company} to anyone in need of reliable and trustworthy movers.Adam is the main man that puts a fantastic team together. Thank you Adam.

April 7, 2025
Unprompted review
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Reply from AA Removals

Thanks for your opinion and recommendation.
Aa Removals Team

Rated 5 out of 5 stars

Great company

Great company. They helped me out in a emergency situation where another removals company cancelled on me on the day I was moving house. AA Power Removals swooped in to my rescue within an hour at a very reasonable price with professional drivers. Really appreciate your help. Don't know what I would have done without you!

August 24, 2024
Unprompted review
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Reply from AA Removals

Thanks for your views.

Rated 5 out of 5 stars

What can be stressful time moving homes…

What can be stressful time moving homes for anyone was made with ease after the support, professionalism and care taken by the gents at aa removals
I have had so much anxiety about moving but this was taken away
Can’t recommend you guys enough
Many thanks Jamie x

July 27, 2023
Unprompted review
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Reply from AA Removals

Thanks Jamie

Rated 5 out of 5 stars

Excellent!

I can say confidently that AA Removals is performing excellently. If you require a man with a van, AA Removals is the most cost-effective alternative. I strongly suggest it. Also, glad that WhatRemovals recommend this company. Thank you so much!

February 4, 2022
Unprompted review
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Reply from AA Removals

Thanks Lacie

Rated 5 out of 5 stars

Great service

Malik and his team were great. Quick, efficient, friendly and professional.
Would highly recommend these guys. Thanks for everything Malik and team- you made a stressful day much easier.

July 6, 2021
Unprompted review
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Reply from AA Removals

Thank You very much Gemma for your views. Your words are realy helpful and encouraginh for us.
Aa Removals Team

Rated 5 out of 5 stars

Excellent service!

This was a really excellent service, the removal guys arrived perfectly on time and were very efficient and quick at loading the van. We had to empty two houses and then take this all to a new house and we were done before the 3 hours was up.

I would highly recommend booking this service, I felt my belongings were very safe with Malik and his colleagues, nothing was damaged and there was no stress. Will definitely only be using them when I need removal services in the future!

May 10, 2021
Unprompted review
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Reply from AA Removals

Thank You Rebecca. We value the customers like you.
AA REMOVALS TEAM

Rated 5 out of 5 stars

A superb

A superb, reliable and professional service.
Highly recommended.
Many thanks
Steve Russell

May 2, 2021
Unprompted review
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Reply from AA Removals

Thanks Steve,
Your words/views are realy helpful and encourqging for us.
AA REMOVALS TEAM

Rated 5 out of 5 stars

Your search for a sound fair priced remover ends here

If you are like me and reading through reviews to find a reliable removals firm, you can end your search now. AA removals UK are a cut above. Polite professional and totally reliable. Mr Malik was very understanding and cooperative
And Mohsin our driver, packer and lifter was simply magnificent, a more obligingly, courteous and efficient packer is hard to imagine. We had some problems over the two days of your move - all my fault - and Malik and Mohsin made them all melt away.

December 19, 2020
Unprompted review
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Reply from AA Removals

Thanks Mr Rupert for your gem words.
AA REMOVALS TEAM

Rated 5 out of 5 stars

Hard working, quick and reliable for a great price!

Despite of a short notice, Mr. Malik took the job on Saturday. Hard working, quick and reliable for a great price. Definitely recommend. Thank you for your service, Mr Malik!

July 11, 2019
Unprompted review
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Reply from AA Removals

Thanks James

AA REMOVALS TEAM

Rated 5 out of 5 stars

Excellent work by AA Removals

I hired AA removals last weekend through Mr.Malik and driver who attended my house was Mr.Mohsin. i must say without any doubts that AA Removals are doing excellent work. If you need man with van AA Removals is best option and very reasonable price. I do recommend.
Thanks

February 12, 2019
Unprompted review
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Reply from AA Removals

Thanks Mr Khan

AA REMOVALS TEAM

Rated 1 out of 5 stars

Approach with caution

It pains me to write a negative review especially when the actual removal guys were friendly. Unfortunately, the overall service was very poor. The removal service was booked for 7.30pm and they arrived at 9.10pm. I received no apology and the owner kept on repeating that this was the norm with all removal services. He did not seem to understand that when a service is booked for 7.30pm, we expect a prompt arrival at that time. He shifted the blame on to us and was adamant that we should know that all these service can be 2 hours late and that we just needed to accept this. I asked him why this piece of information was not relayed to us when we made the booking and it was only then he said it was his fault.

Furthermore, a dis-assembly team we had hired arrived on time but could not complete the job because the removal team arrived so late. We were charged an extra £70. After much arguing over the phone, the owner of this company felt a £20 discount would cover the costs.

I have text messages and timings of phone calls from the owner to prove these claims. Unfortunately, we would not recommend in using this service. If you do choose to use this service, be aware that there may be a 2-3 hour delay but the owner will explain that this is normal (Which is apparently great for adults working a full time job). Please use with caution.

February 10, 2019
Unprompted review
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Reply from AA Removals

Totaly Unfair Review
Mr Akram whatever you mentioned above to accuse our services is all wrong. Yes off course the job was booked for 7.30pm for 2 hours. Despite notifying you before time that our team is late on the provious job because customer had booked the job for 2 hours by miscalculating his stuff which actually last to 4 hours. So we inform you before hand that thr team will be late, which is very much understandable we can't leave any job in the middle and move to the next appointment.
Mr Akram mentioned that the removal team came at 9.10 which is again shows your exegeration as I do have a proof that our team turned up to your door at 8.40 which is 1.10 hour late from your booking.
Regarding your dismentling team you never showed any strict time restriction concern at the time of booking knowing the fact that our work involved with roads situation as well, like sometimes we do get late due to traffic so we dont have the control on these factors.
This was the point I kept on trying to explain to you and your wife that these type of delays are out of our control, like if a customer miscalculate their stuff and book the service for certain time if that jobs goes more than the booked time we cant leave the job in between but either Mr Akram or his wife were agreed to accept this reason.
You have lied about the appology because when I called you before time that our team will come late due to provious job I did ask for appology as well.
The whole point of Mr Akram's frstration is because he had to pay extra money to dismanting/reassembling team to come back on other day.
Although we offered you £20 compensation towards the damage you had to pay due to your lack of coordination knowing the fact that the other team you booked wont wait longer. If you would have shared this concern with us we could have start our first job a bit earlier. We always give ourselve 2 hours grace time to get to the next appointment but as I mentioned earlier that the 2 hours grace period had been taken by the first customer.
I have wrote all the history of this review for my customers to decide whether we were on fault or not despit giving you £20 you've been unfair to give us 1 star review.

Rated 5 out of 5 stars

Fabulous

Malik was lovely. Friendly, efficient, fast, safe and careful service. Will definitely be using again!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great affordable service

I met Malik for the first time some time ago when I was moving within London for a first time, and he made it less stressful. When I needed to move again I contacted him and the service provided was great as always. Thank you very much for a smooth and reliable help for a good price! Strongly recommend.

August 28, 2018
Unprompted review
AA Removals logo

Reply from AA Removals

Thanks Kamila,
You'll find us always be on your service.

Rated 3 out of 5 stars

Great service overall

Fantastic service. Booked last minute. Very efficient. Just clarify if you're to pay per hour for work done or fixed hours regardless of how long it takes to move. I was told one thing and my partner another. In the end of course we were made to pay for more hours than it took to move. Otherwise a great service.

July 20, 2018
Unprompted review
AA Removals logo

Reply from AA Removals

Hi Anon,
First of all thanks for your sharing your views with us on the platform, Secondly I am sorry for any inconvenient caused by us. But it was just a miscommunication between you, your partner and our customer service. I am as an owner of the business personally apologies for this miscommunication and would assure you that your concern has been taken into consideration and already has been improved for future. I'd like to request you if you could review and update the stars being given to the service.

Rated 5 out of 5 stars

Repeat Customer

Quick response, quick arrival, utmost care taken during removal, transit and storage.
Central London Repeat Customer :)

March 13, 2018
Unprompted review
AA Removals logo

Reply from AA Removals

Thank You very much Mimi. We'll feel pride always to serve a valuable customer like you.

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