AATU Dog & Cat Food Reviews 1,754

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the dog food, noting its high meat content and beneficial effects on their pets' health, such as improved coats and reduced allergies. Many appreciate the ease of ordering and the efficient delivery service, often highlighting prompt and reliable next-day delivery. The overall service is frequently described as helpful and accommodating, making the purchasing process smooth for consumers. However, some customers also noted issues with damaged or dented tins upon arrival. A few people mentioned difficulties with the subscription service, finding it inflexible when trying to change or pause orders. Additionally, there were isolated instances of incorrect items being delivered or missing products from an order.

What people talk about most

Product

Consumers find the product to be of excellent quality. Many reviewers praise the high meat content, natural... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of the brand and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the super-fast and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Clients share positive opinions on service, frequently highlighting excellent service, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... See more

Company replied

Rated 5 out of 5 stars

Our Staffy pup, Jimmy, absolutely loves AATU! 🐾 We switched to it after dealing with some skin sensitivity, and the difference has been amazing - his coat looks healthier, and his skin is no longer i... See more

Company replied

Rated 5 out of 5 stars

Lots of research for high quality wet dog food with no chicken or turkey. This came well recommended and was on a great offer. Delivery was prompt and the meat looks (and smells) top drawer. You can s... See more

Company replied

Rated 5 out of 5 stars

Next day delivery. Brilliant. At last a top quality dog food with balanced ingredients.....and more importantly Dotty loves it ,solid no upset tummy. Magic. Chicken , beef, Turkey & Duck ....Would t... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Manufacturer
  5. Pet Supply Store

Written by the company

This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Always great food

Always great food, fresh, well packed, and the dogs love it

March 18, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that your dogs are enjoying our food and that you're pleased with the freshness and packaging. We strive to provide the best for our furry friends. 

Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Needed the subscription earlier so…

Needed the subscription earlier so changed the date and it came next day great service

March 18, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

It's great to know that we were able to meet your needs promptly.  We're thrilled to hear that you found our subscription service flexible and efficient.

Thank you for your fantastic 5-star review and thank you for choosing AATU for your pet's nutritional needs.

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Excellent service and very quick …

Excellent service and very quick delivery
My dogs love the food I wouldn't feed my digs anything but AATU

March 17, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're so happy to hear that you're pleased with our service and speedy delivery. It's fantastic to know that your dogs are enjoying their AATU meals. 

We appreciate your trust in us to provide the best for your furry friends. 

Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Rina was great

Rina was great. Very helpful, friendly and taking the time to advise me and helping with my order.

Many thanks Rina!!!

March 19, 2026
Unprompted review
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review and the full 5-star rating! We're thrilled to hear that Rina was able to provide you with the excellent experience we strive to provide all our customers. 

We'll be sure to pass your kind words along to her.

Thank you for choosing AATU for your pet's needs. We look forward to serving you again in the future!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Great service and quick delivery.

Great service and quick delivery.

March 15, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

We're delighted to hear that you're pleased with our service and the speed of our delivery. 

We strive to provide the best experience for our customers and your review reaffirms the hard work we put in every day. 

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Had a problem with initial introduction pack, dealt with promptly and now subscribed

March 7, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful 5-star review and for your kind words about our company. We're thrilled to hear that your issue with the initial introduction pack was resolved promptly and that you've decided to subscribe to our service. 

We're committed to providing excellent customer service and we're glad to know we hit the mark for you.

Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

Excellent product and company

The product is fantastic we wanted to avoid chicken due to allergies and have a high protein diet as she does agility twice a week the salmon food is fantastic. We have a managed subscription which is really easy to use very happy with the company and the product.

March 14, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

We're absolutely delighted to hear that you're finding our salmon food beneficial for your pet's active lifestyle and that our managed subscription service is working well for you. It's always our aim to make things as easy as possible for our customers.

We appreciate your kind words about our company and product. Your satisfaction is our top priority and we're delighted to know we're meeting your expectations.

Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

My dogs love the beef wet food.I have a fussy girl and even she is loving it.

Great food.
Excellent service.
Fabulous and worth every penny.

March 6, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that your dogs are enjoying our beef wet food, even your fussy girl. It's fantastic to know that you're pleased with our service and find our products worth every penny. 

We appreciate your support and look forward to continuing to serve you and your furry friends.

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

So far so good

So far so good, Archie seems to approve!

March 13, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

We're thrilled to hear that Archie is enjoying his meals from AATU! We always aim to provide the best for our furry friends. Thank you for taking the time to share your positive experience with us. 

We look forward to continuing to serve you and Archie.

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Woof

This food is amazing! My bowl is empty in seconds 😋 It tastes great, gives me lots of energy, and my fur looks shiny and healthy.

March 6, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your fantastic 5-star review! We're thrilled to hear that you're enjoying our food and noticing the positive effects it has on your energy levels and coat. 

It's always wonderful to hear from satisfied customers.

Thank you for choosing AATU!

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

Thankyou so much Rina for your invaluable time in dealing with my order today its been a pleasure speaking to you today have a wonderful weekend.

Thankyou so much Rina for your invaluable help in dealing with my or

March 13, 2026
Unprompted review
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service and I will pass on your kind words to Rina. 

We strive to provide the best for our customers and their pets. If you ever need any assistance, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. 

Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

The food is fantastic

The food is fantastic. Very fast delivery.

February 28, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service and the speedy delivery. 

We strive to provide the best for our customers and their pets. 

Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Amazing quality and fast delivery.

Amazing quality and fast delivery.
My dogs love their food

March 1, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that your dogs are enjoying their AATU meals and that you're pleased with our delivery service. We strive to provide the best for our customers and their pets.

Thank you for choosing AATU!

Best wishes,
Chris
The AATU Team

Rated 5 out of 5 stars

Very fast delivery.

Very fast delivery.
My German shepherd loves it. Will use again
Great value of money

February 28, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that your German Shepherd is enjoying our food and that you found our delivery service to be speedy. 

We look forward to serving you again in the future. 

Thanks for choosing AATU!

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

AATU beef dog food

My dog loves this food it agrees with her even though she has sensitive stomach good help ful service and delivery

March 6, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

We're absolutely delighted to hear that your dog is enjoying our AATU beef dog food and that it's suiting her sensitive stomach. It's also great to know that you've found our service and delivery helpful and efficient.

We appreciate your support and look forward to continuing to provide your dog with our super premium food.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

My cats and I both love AATU!

My cats and I both love AATU!
The food is of course exceptionally high quality and worth every penny, but the customer service is also first rate. I think both are reflection of a good company ethos overall.

March 10, 2026
Unprompted review
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you so much for your wonderful review and the full 5-star rating! We're thrilled to hear that both you and your cats are enjoying AATU and that you've had a positive experience with our customer service. 

We strive to provide not only high-quality pet food but also excellent customer service, and it's always rewarding to hear when we've achieved this.

Thank you for choosing AATU for your cats. We appreciate your support and look forward to continuing to serve you.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

My 2 girls love this food

My 2 girls love this food. I have a lab who will eat anything but a fussy Jack Russell it’s so nice to be able to just buy the one type. Also ordered in the evening when I realised I was running low and it arrived the very next morning. Amazing thank you! 🙂

March 6, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

We're thrilled to hear that both your Lab and your Jack Russell are enjoying our food. It's great to know that our product suits their different tastes and that you find it convenient to buy just one type.

We're also delighted to hear that our delivery service met your expectations and that your order arrived promptly the next morning. We always strive to provide the best service to our customers.

Thank you once again for your kind words and for choosing AATU for your girls. We look forward to continuing to serve you in the future.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

The best I have found

Superb dog food speedily delivered

March 6, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your wonderful review and the full 5-stars! We're thrilled to hear that you're pleased with our dog food and the speed of our delivery. 

We strive to provide the best service to our customers and your feedback is greatly appreciated.

Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you in the future.

Best wishes, 
Chris
The AATU Team

Rated 4 out of 5 stars

Better than most other dried foods but sadly also most costly

This is probably the most costly complete dried dogfood available in the UK but it seems to be very well tolerated. The subscription service offers a better price, although the indicated amount the dog needs means he will likely run out before the earliest scheduled next delivery. The delivery service for the first instalment was good but it is not available locally so it will be an issue if we have any delivery delays. Buying direct is better than via Amazon subscription.

February 27, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for taking the time to share your feedback with us. We're pleased to hear that our food is well-tolerated by your dog and that you found our direct subscription service to be beneficial.

We would like to resolve the issue with scheduling your deliveries to suit your dogs needs. Please reach out to our customer care team at https://customercare.aatu.co.uk/. They will be more than happy to assist you with regards to scheduling your orders for your next delivery. You can also call us on 01344 596 325.

We appreciate your preference for buying directly from us rather than through other providers. We're committed to providing the best service and value to our customers, and your feedback helps us to continue improving.

Thank you once again for your review and for choosing AATU.

Best wishes, 
Chris
The AATU Team

Rated 5 out of 5 stars

Great food and easy to order.

Great food and easy to order.

February 24, 2026
AATU Dog & Cat Food logo

Reply from AATU Dog & Cat Food

Thank you for your positive feedback! We're delighted to hear that you find our food great and the ordering process easy. 

We strive to provide a seamless experience for our customers. 

Thanks again for choosing AATU for your pet's nutritional needs.

Best wishes,
Chris
The AATU Team

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