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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

DO NOT BUY AN ABB

DO NOT BUY AN ABB. EV CHARGE BOX.
There is 54 page with irrelevant info, and no info how to program the charging brick. And impossible to find out how to limit the charging to 16 amp which is what I have available.

Do not try to call them, no sales support. They just say you shall contact ????

The user info is written by an engineer for an other engineer. Why can't they just write a user handbook wit 2 to 4 pages?

And the website for charging is too complicated and not user friendly. Too much rubbish.

Remember it is a big company with little contact with ordinary users. You need an engineering degree to understand what they are saying.

So find an other box with better support and written info.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

Sexist company that won’t even…

Sexist company that won’t even interview men. This is against the law in Sweden! I’m surprised the Danish colleagues, arguably the only reasonable people left in Scandinavia, put up with this. Shame on HR Anna.

See job called Sustainable Talent Program located in västerås

Same job ad that was posted December 2019

November 20, 2020
Unprompted review
Rated 1 out of 5 stars

I do not know what happened to this…

I do not know what happened to this company. I bought a robot 13 years ago and had no problems. I bought one 2 years ago and it still does not work correctly. ABB's answer is to have their people come in see the problems say they are going to fix it then just quit answering emails and constant requests for service. If you are in the market for 1 robot avoid ABB. Their sales people will lie to you and their customer service could be the worst I have ever seen. I now have to hire another company to fix issues that have been wrong with this robot from day one. SHAME ON YOU ABB. I would have posted zero stars but you can not post it.

August 23, 2019
Unprompted review
Rated 1 out of 5 stars

Worst Industrial Robots on the Market

Having worked in the automotive manufacturing industry for over a decade, and having worked directly on the installation and upkeep of half a dozen different robot manufacturer's offerings, I can say with all honesty that ABB are the worst industrial robots on the market.

It could be that they have provided our company with sub-bargain basement models but even that shouldn't excuse the number of motor failures, gearbox failures or even the terrible programming of the UI.

Yaskawa-Motoman, Fanuc, KUKA, Honda NES, etc. all provide a more reliable and cost-effective product when downtime is taken into consideration. How a company the size of ABB can ship what is essentially an alpha stage product to a large manufacturing site belonging to one of their primary customers is beyond any of us here.

If it wasn't for the accountants taking control I'm sure we wouldn't have been blindsided by the dishonesty of the ABB offering that our company received.

October 20, 2016
Unprompted review
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