Abbott Solicitors LLP Reviews 134

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, friendliness, and helpfulness. Customers frequently highlight the exceptional service and expertise provided, especially in complex legal and immigration matters, making stressful situations much easier to manage. Many appreciate the clear communication, quick response times, and the genuine care shown by the team, ensuring they felt supported and understood throughout the process. However, a small portion of people felt dissatisfied with the communication, citing instances of unclear information, changing numbers, and a lack of timely responses to important emails. These occasional experiences led to confusion, wasted time, and distress for some customers, particularly in urgent and sensitive matters requiring accuracy and consistency.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the clear explanations and... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the promptness in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Abbott Solicitors team is v professional and friendly, I strongly suggest friends to take their services if someone is suffering from legal and immigration issues. We gave them three complicated c... See more

Company replied

Rated 5 out of 5 stars

Thank you sooo much Mahek Chaudhri. Mahek helped me in every way,l have received my indefinite leave to remain. Mahek you are soo professional and soo helpful.May Allah rain upon you with all his... See more

Rated 5 out of 5 stars

Got the ILR! What a relief! Mr Abid, I am so grateful that because of you I got ILR within 6 months. That means I can start university degree this September! God bless you! Mine was indeed... See more

Rated 5 out of 5 stars

5-Star Review for Abbott Solicitors, Luton We are extremely happy with the services provided by Abbott Solicitors in Luton. From start to finish, their team was very friendly, professional, a... See more


Company details

  1. Law Firm

Written by the company

Innovative Law Firm Abbott Solicitors is a leading law firm, specialising in Immigration, Personal Injury, Civil Litigation, Conveyancing, Housing, Family Law, Employment. The firm enjoys an excellent reputation nationally and internationally for the quality of services provided to its established client base. The firm combines its formidable strengths in Immigration , Personal Injury and Civil Laws with state of the art facilities and a friendly and open approach to client service. Abbott Solicitors will be dedicated to offering excellence in customer care delivering a committed, focused and professional service to all clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Asim Mustafa is an amazing solicitor

Asim Mustafa is an amazing solicitor, he will go out of his way to help you the best way he can! Highly recommend Abbott Solicitors.

November 1, 2024
Unprompted review
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Reply from Abbott Solicitors LLP

Thank you very much

Rated 5 out of 5 stars

Shuhela

I'm using shuhela for my family matter and she is so supportive at a really hard time in my life. She always answers my questions and concerns. I would recommend anyone to use shuhela for their matter. Thank you shuhela for helping me at such a difficult time. She is very efficient and deals with your matter swiftly.

November 15, 2024
Unprompted review
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Reply from Abbott Solicitors LLP

Thank you very much

Rated 5 out of 5 stars

Rapid, simple, effective and personable

I cannot commend Barrister Adnan Saeed at Abbott's Solicitors In Luton highly enough for bringing his time and expertise to my immigration case and giving me so much of his time. I thoroughly recommend his services. Thank you for your help!

October 31, 2024
Unprompted review
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Reply from Abbott Solicitors LLP

Many thanks

Rated 5 out of 5 stars

Abbott solicitors did me justice!

I contacted Abbots Solicitors and was impressed when they saw me the same day I enquired about their services. Mr. Hai was very direct about my options and handled my case with the utmost professionalism. Thanks to his guidance, I achieved a great result. I highly recommend Abbots Solicitors to anyone needing support through their legal process. They truly go above and beyond.

July 31, 2024
Unprompted review
Abbott Solicitors LLP logo

Reply from Abbott Solicitors LLP

Thank you very much

Rated 5 out of 5 stars

Shuhela Begum.

I recently worked with Shuhela Begum, and I was extremely impressed with her services. She was able to solve my legal issue in just 30 minutes, which was amazing. Shuhela is not only knowledgeable but also very efficient and easy to work with. She explained everything clearly, and I felt confident in her advice. If you need a solicitor who can get things done quickly and effectively, I highly recommend Shuhela Begum. She is very patient i advice u to go to Shuhela Begum. Very good Solicitor.

August 16, 2024
Unprompted review
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Reply from Abbott Solicitors LLP

Thank you very much

Rated 5 out of 5 stars

I cannot express enough gratitude for…

I cannot express enough gratitude for the exceptional service provided by Abbott Solicitors LLP. After three devastating visa rejections for my sister, with my father as her sponsor, we were beginning to lose hope. But then we turned to Abbott Solicitors LLP, and it was the best decision we could have made.

The team took on our complex case and handled it with the utmost professionalism and dedication. They meticulously reviewed every detail, identified the issues with the previous applications, and effectively turned the situation around. Their expertise was evident as they took the Home Office to court and successfully secured the visa for my sister.

The entire team was supportive, communicative, and thorough throughout the process. They kept us informed at every stage and fought tirelessly on our behalf. Thanks to their hard work and expertise, my sister can join our family, and we are forever grateful.

A special thanks to Awais Ali and Adnan Khan for their exceptional efforts and dedication to our case. Your expertise and support made all the difference.

If you need a legal team to go above and beyond to achieve the best possible outcome, I highly recommend Abbott Solicitors LLP. They truly deliver results.

August 13, 2024
Unprompted review
Abbott Solicitors LLP logo

Reply from Abbott Solicitors LLP

Thank you very much

Rated 1 out of 5 stars

This is truly the worst firm of…

This is truly the worst firm of solicitors I have ever had the misfortune of coming across.

Their communication is appalling. They don’t respond to emails, they don’t follow through with what they have said they were going to do. An example being that I have asked for their complaints policy more than 12 times in writing- they have ignored my emails. I have verbally asked for their complaints policy on the telephone twice- they tell you on the phone they are will do something and they don’t.

They emailed me an excerpt of their complaints process which clearly states that i need to request in writing to receive their policy- to which I responded stating I would like it sent through. Email ignored.

Furthermore, they were supposed to include my child in the order as instructed, they didn’t. Stated I then needed to go back to court for them to rectify what they should’ve done in the first place. Presumably their motivation behind this was to get more money. Either way, this didn’t even happen.

They have breached GDPR and provided confidential information to a third party which could have dangerous consequences- time will tell the damage this has done.

They were supposed to serve papers but did absolutely nothing to ascertain the address, and so papers weren’t served and the whole process of going to court was a complete waste of time.

This firm made an exceptionally horrific process significantly worse. I would avoid at all costs. I have raised a complaint with the legal ombudsman.

July 1, 2024
Unprompted review
Abbott Solicitors LLP logo

Reply from Abbott Solicitors LLP

Dear Sir,

We are sorry to hear that you have not received the level of service you expected from us. We take our clients' feedback very seriously and appreciate that they have taken some time to leave your feedback

You are requested to provide information that helps us to investigate it properly. You are requested to email ask@abbottsolicitors.com with your full details so that we can find out who has been dealing with your matter.

Kind Regards

Abbott Solicitors

Rated 5 out of 5 stars

Highly recommended

Highly recommended
It’s been great experience with Abbott solicitors, I’m so happy with positive results on my case with the help of Mr Abid and and Shuhela Begum. Very supportive and helpful team, thanks

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Its a great pleasure to thank Abbott…

Its a great pleasure to thank Abbott Solicitors and especially Mr Abid & Shanzay for showing a very professional approach in applying for my Sole representative visa extension FLR and getting granted so quickly . Thank you so much and I am sure my 5 dependants will be granted soon too by your help & support in no time . Highly Recommended!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend

Very good and understanding take good care in your case and always make sure you come out happy and satisfied with the outcome would 100% recommend and always get a phonecall to make sure your ok and how it went so very pleased to work with them

May 8, 2024
Unprompted review
Abbott Solicitors LLP logo

Reply from Abbott Solicitors LLP

Many thanks Jade

Rated 5 out of 5 stars

Applied for spouse visa

Applied for spouse visa. Abbott Solicitors deserves another five-star review for their exceptional service. I would recommend highly. Adnan helped so much during the process. He made sure my application was a priority. Thanks to him and the rest of his team. I will recommend him to my friends and family.

May 4, 2024
Unprompted review

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