Worst customer service of the decade
I have just been the sad recipient of the worst and rudest, arrogant customer service for as many years as I can remember from two young ladies in the pharmacy department. Unhelpful, unfriendly, arrogant. Really unpleasant. I would avoid this shop at all costs. I went to Savers straight afterwards and greeted with a friendly smile and excellent service from two staff members that gave a damn. Boots staff showed a shocking display of all that is wrong with customer service in many stores. No wonder they are in a crisis on the high street.

