It was only 8:52 pm to when I pulled up…
It was only 8:52 pm to when I pulled up at the ABC store and they would not let me in because they said it was 9:00 that is b*******
February 8, 2025
Unprompted review
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Company details
Information provided by various external sources
Large selection of Hawaii's favorite treasures, flavors and fragrances of the Islands. Bring Hawaii home...ABC Stores...The Store With Aloha...With more than 60 stores throughout the Hawaiian Islands...Also in Guam, Saipan and Las Vegas.
Contact info
Pohukaina Street 766, 96813, Honolulu, United States
- abcstores.com
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Their customer service team does not…
Their customer service team does not help at all. Then never reply to the emails. Their call-center agents do not give solutions at all. They cheat on their shipping speed. It takes more than two weeks for your order to be shipped. They mislead you to place orders for over $150 for free “expedited” shipping but the shipping time is three weeks. And their customer service simply say that’s what you get because “you don’t pay for shipping.”
January 15, 2024
Unprompted review
Bad online customer service
The in person store is great, but not the online store. I made an order online and later tried to cancel it. In order to cancel an item online you have to reach out to customer service. I called 3 times and no one answered as well as emailing with no reply. The policy is that you can cancel before an item is shipped. I reached out while the order was still awaiting fulfillment and I still haven't gotten a reply. Now the order is on its way and I probably won't be able to refund it.
April 25, 2023
Unprompted review
Item descriptions are misleading
Virtually all of their t-shirts are labeled as "100%" cotton, but in practice, several that I ordered were not. When I e-mailed them to attempt to get a refund, they refused to reply to my e-mail.
June 28, 2018
Unprompted review
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