Abelini Reviews 3,384

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the stunning diamonds and beautiful craftsmanship. Many people highlight the excellent service, noting the helpfulness and professionalism of the staff, as well as the smooth and efficient ordering process. The delivery service is frequently commended for being fast, reliable, and well-packaged, with customers appreciating the regular updates on their orders. However, some customers experienced issues with product quality, such as gold appearing rusty or stones falling out of rings within a year. A few reviewers also mentioned that the sizing of rings ran small, leading to an incorrect fit.

What people talk about most

Product

Customers consistently note positive experiences with product quality and craftsmanship. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers describe their purchases, such as rings,... See more

Service

Consumers consistently express high satisfaction with the service. Many reviewers describe the service as... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

We're really happy with our purchases- one engagement ring and two wedding rings. Many customisable options (size, band width, metal type, engraving) available gave us our dream wins and at a really r... See more

Company replied

Rated 5 out of 5 stars

Good clear description of items on the website. Easy to navigate through all the products.Purchased a 3 Emerald 18ct white gold ring for my wife to celebrate our 25th Wedding Anniversary, which she a... See more

Company replied

Rated 5 out of 5 stars

Their customer service is amazing. We ordered a ring it was delivered and owing to an error on our part was one size too small. No issues at all returned ring in original packaging no queries just... See more

Company replied

Rated 5 out of 5 stars

Stunning ring, great communication and delivery was 2 weeks spot on from day of ordering. Came with insurance too which is great! Beautifully packaged as well could not be happier! Fits beautifully wi... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.

Lifetime Warranty

At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.

Abelini offers a Lifetime Manufacturing Warranty on all of its handcrafted jewellery, ensuring customers receive long-term assurance on quality and craftsmanship. Each item is carefully inspected before dispatch, and the warranty covers any manufacturing defects related to materials or workmanship. Terms of lifetime warranty applies

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ability to create the ring exactly as…

Ability to create the ring exactly as we wanted.

January 1, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind review.

We’re delighted to hear that you were able to create the ring exactly as you wanted.

Thank you for choosing Abelini — we hope you enjoy your beautiful piece for many years to come.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars
Abelini logo

Reply from Abelini

Thank you so much for your kind feedback.

We’re delighted to hear that you found our service quick and professional. Knowing that you would come back again truly means a lot to us.

Thank you for choosing Abelini — we look forward to assisting you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Chunky necklace

Fabulous product bought for a friend, she loved it

February 5, 2026
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Reply from Abelini

Thank you so much for your lovely review.

We’re delighted to hear that the piece made a fabulous gift and that your friend loved it. That’s exactly what we hope for when our jewellery is chosen for someone special.

Thank you for choosing Abelini — we truly appreciate your support.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Completive pricing with quality…

Completive pricing with quality products and very helpful staff. Very pleased with both the product and customer service, with excellent delivery service.

January 16, 2026
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Reply from Abelini

Thank you so much for your wonderful feedback.

We’re delighted to hear that you found our pricing competitive and were pleased with the quality of the product as well as the support from our team. It’s also great to know that the delivery service met your expectations.

Your kind words truly mean a lot to us. Thank you for choosing Abelini — we look forward to assisting you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Incredible service from start to…

Incredible service from start to delivery with the ring also arriving slightly earlier than I thought which made it all the more special

February 5, 2026
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Reply from Abelini

Thank you so much for your lovely review.

We’re delighted to hear that you had an incredible experience from start to delivery. It’s even better to know that your ring arrived a little earlier than expected and made the moment even more special.

Your kind words truly mean a lot to our team. Thank you for choosing Abelini.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Quality and service was great

Great company. Quality and style choice was amazing I got exactly what I want and I am so please with my choice.

February 5, 2026
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Reply from Abelini

Thank you so much for your lovely review.

We’re delighted to hear that you found the quality and style choices amazing and that you were able to find exactly what you wanted. Knowing you’re so pleased with your choice truly means a lot to our team.

Thank you for choosing Abelini — we hope you enjoy your beautiful piece for many years to come.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, the very best that it can be! Thoroughly recommend ABELINI to everyone! Excellent!

January 28, 2026
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Reply from Abelini

Thank you so much for your incredible feedback!

We’re absolutely delighted to hear that you found our customer service to be the very best — that truly means so much to our entire team.

Your wholehearted recommendation is greatly appreciated, and we’re so grateful for your support. Thank you for choosing Abelini — we look forward to assisting you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and delivery is on time.
Great customer service from Abelini team! I have made a engraving error in the purchase. Then, I used the online form to let them know about the error I made in the order. which they have responded so quickly in the next day, and resolved the issue in the afternoon and refunded the engraving service in full.

January 28, 2026
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Reply from Abelini

Thank you so much for your wonderful review.

We’re delighted to hear that you were pleased with the product and that your delivery arrived on time. It’s especially lovely to know that our team was able to assist quickly with the engraving error and resolve everything smoothly for you.

We understand how important those small details are, so we’re very pleased we could amend the issue promptly and arrange the refund without delay.

Thank you for your kind words about our customer service — it truly means a great deal to the whole Abelini team.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Exceed all expectations. Highly recommend Abelini

Was skeptical at first, but buying experience turned out in very easy and pleasant experience. Customer service was top notch always replay to my emails, and even went extra mile and made my order urgent and delivered 1 day before my expected delivery date. If you looking to buy any jewelry don’t look any further use Abelini and you won’t be disappointed.

January 26, 2026
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Reply from Abelini

Thank you so much for your thoughtful review.

We completely understand that feeling sceptical at first, especially when purchasing jewellery online, so it’s wonderful to hear that your experience turned out to be easy and pleasant.

We’re delighted that our customer service team were able to respond promptly to your emails and help make your order urgent, ensuring it arrived even earlier than expected. Going the extra mile for our customers is something we truly care about.

Your recommendation means a great deal to us. Thank you for your trust in Abelini — we’re so pleased we could exceed your expectations.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Very helpful kind and patient

Staff we're very helpful kind and patient. They communicated with me all the way through the process and I felt at ease

February 4, 2026
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Reply from Abelini

Thank you so much for your kind feedback.

We’re delighted to hear that our team were helpful, kind and patient throughout your experience. Making sure you feel informed and completely at ease during the process is so important to us, so it’s wonderful to know that reflected in your journey.

We truly appreciate you choosing Abelini and hope to assist you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Top quality Diamonds at a reasonable price!

Abelini sell top quality jewellery at very reasonable prices.

I was looking for a pendant diamond necklace and had looked at lots in different jewellery shops and websites. I settled on one from abelini and when it arrived (on time for Valentine’s Day) I was more than impressed with what I received. The packaging was sleek and secure and the necklace was brilliant quality with a perfect sparking diamond.

I would gladly order from here again and would happily recommend to family and friends too.

Most importantly my girlfriend loves her necklace so 5 stars all round!

February 4, 2026
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Reply from Abelini

Thank you so much for your wonderful and detailed review.

We’re absolutely delighted to hear that you chose Abelini for such a special Valentine’s gift and that the necklace exceeded your expectations. It’s fantastic to know it arrived on time, the packaging felt sleek and secure, and most importantly, that the diamond sparkled perfectly.

Hearing that your girlfriend loves her necklace truly means everything — that’s the best compliment we could receive.

Thank you for your recommendation and 5-star support. We’d be thrilled to help you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Great product and amazing customer…

Great product and amazing customer service

February 3, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind feedback.

We’re delighted to hear that you experienced great customer service.

We truly appreciate you choosing Abelini and hope to assist you again in the future .

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Great customer service and product

Great customer service and product. Would def use again.

February 3, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind review.

We’re delighted to hear that you were pleased with both our customer service and your jewellery. Knowing you would use us again truly means a great deal to our team.

We look forward to helping you with your next special piece in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Absolutely amazing from start to finish…

Absolutely amazing from start to finish thanks not one bad thing to say 😀

March 3, 2026
Unprompted review
Abelini logo

Reply from Abelini

Thank you so much for such a fantastic review!

We’re absolutely delighted to hear that your experience was amazing from start to finish. That truly means so much to our whole team.

Thank you for choosing Abelini, and we’d be thrilled to assist you again in the future.

Kind Regards,
Abelini team

Rated 5 out of 5 stars

great products

great customer service

January 21, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind feedback.

We’re delighted to hear that you experienced great customer service.

We truly appreciate you choosing Abelini and hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Excellent service

February 2, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind words.

We’re delighted to hear that you found our service excellent .

We truly appreciate your support and look forward to assisting you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Great product

Great product, great delivery times and good communication throughout

February 1, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind review.

We’re delighted to hear that you were pleased with the product, delivery times, and communication throughout. Providing a smooth and reliable experience from start to finish is exactly what we aim for.

We truly appreciate your support and hope to assist you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Very good.

Very good.
Ring as described and delivered on time

January 25, 2026
Abelini logo

Reply from Abelini

Thank you so much for your feedback.

We’re delighted to hear that your ring was exactly as described and delivered on time.

We truly appreciate you choosing Abelini and hope you enjoy your beautiful ring for many years to come.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Dream ring

Quick delivery for a made to order product, very good customer service they responded really well when I wasn't sure when my order was coming! I'm extremely impressed with the quality of my ring, Thankyou for giving me my dream engagement ring I am absolutely in love with everything about it! Highly recommend

January 28, 2026
Abelini logo

Reply from Abelini

Thank you so much for your beautiful review.

We’re absolutely delighted to hear that your made-to-order ring arrived quickly and that our team was able to keep you reassured when you had questions about delivery. Clear communication is so important, especially for something as special as an engagement ring.

Most of all, it means the world to us that you’re in love with your dream ring. Being part of such a meaningful moment is a true privilege, and we’re so pleased the quality exceeded your expectations.

Thank you for your heartfelt recommendation and for choosing Abelini.

Kind regards,
Abelini Team

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