Worst return policy of any online retailer. "Allow up to three weeks. Maybe." Definitely charged me faster than that!
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I already own a good fitting pair of track pants from A&F which needs replacing. I bought two different styles online. The one style was terribly short on the inside leg and the other pair was... See more
Abercrombie needs to get with the times! They need a serious software/ERP upgrade that would allow me to get a refund as a gift card faster than 7-10 days?!?! And I had to cancel an order but then I w... See more
I purchased a linen shirt around 2 weeks ago, when it arrived I didn't like it. So I asked for a return however I couldn't print out the return label so I emailed them about this and they gave me a fu... See more
Inconsistent Sizing
I already own a good fitting pair of track pants from A&F which needs replacing. I bought two different styles online.
The one style was terribly short on the inside leg and the other pair was too tight in the knees. Both had to be returned.
The delivery lead time was like waiting for the milk train deliveries.
A disappointing experience all round.
November 4, 2016
Unprompted review
Average shopping experience
I wasn't blown away by the online service nor did I find any great prices. Just a shop that sells what it sells at (and over) the average price.
September 12, 2016
Unprompted review
super poor service and quality
My jacket (because of a defect) got swapped 2 times, and when I should receive the new jacket the 3 time - the jacket gotlost in the mail and it is over a month ago.
A & F will not give me the money back or deliver another ???
I can not under any circumstances recommend others to shop there.
January 10, 2016
Unprompted review
Great clothes
I am a big fan of Abercrombie & Fitch clothes, they always look great. Prices can sometimes be too expensive, however, the quality is there.
August 13, 2014
Unprompted review
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