Abigail Ahern Reviews 4,313

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,038 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often describing them as beautiful, unique, and well-made. Many people appreciate the realistic appearance of items like faux stems and plants, and the overall aesthetic of the products is consistently highlighted as adding warmth and style to their homes. The ordering process is generally described as easy, and the delivery service is often noted for being quick, prompt, and efficient, with items arriving well-packaged. However, some customers were dissatisfied with certain aspects. A few people received items that were damaged or faulty upon arrival, such as lamps with crooked fittings or broken parts. There were also instances where customers found the faux botanicals to be of poor quality, appearing plastic and bent. Additionally, some reviewers expressed disappointment when products, like a specific vase, looked different in person compared to their online representation, and they were unhappy about having to pay for return shipping in such cases.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the stunning,... See more

Quality

Clients share positive opinions on quality, frequently praising the superb and beautiful quality of items,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and prompt... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, quick delivery,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw Abigail Ahern herself on social media talking about small ‘pockets of light’ to give a room warmth, so purchased two battery table lamps for the mantelpiece and side table in a north-facing room... See more

Company replied

Rated 5 out of 5 stars

Perfect items ! Have bought many bits from this gorgeous shop and everything has been of the most beautiful quality. Have just bought Abigail Ahern design books which are truly inspiring. The faux ste... See more

Company replied

Rated 5 out of 5 stars

Lovely lamp ..received quickly. Unfortunately a slight damage on inside cermamic holder which is easily fixable. I reached out, received a quick response to advice they will send replacement... See more

Company replied

Rated 5 out of 5 stars

I can’t praise the staff enough. I saw a photo of a faux foliage arrangement that I wanted create but I had no idea which stems were in it. The staff were unfailingly helpful, especially Cathy at the... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Boutique
  3. Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Lighting Store

About Abigail Ahern

Written by the company

Shop modern home décor, faux flowers and intoxicating paint colours from Abigail Ahern. Discover


Faux Botanicals

Trace the arc of the seasons with our iconic range of realistic faux flowers and plants, deeply influenced by the beautiful British landscape.

Shop Botanicals Home Accessories

Invite a stylish finish to your home interiors with our unique home accessories collection, full of enchanting home ornaments for every room in the house.

Shop Accessories Lighting

From decadent chandeliers and eye-catching pendants to beautifully designed table and floor lamps, shop the Abigail Ahern collection now and illuminate your home with a beautifully soft, decorative glow that cocoons you in calm.

Shop Lighting Furniture

Comfort starts with the right piece, from a super stylish chair and footstool you can relax into at the end of a long day, to a versatile side table with plenty of character that you can place practically anywhere. Create a home you will never want to leave.

Shop Furniture Intoxicating Paint Colours

Inspired by nature, our range of wall paint colours are designed to animate your home with their earthy and wild tones; the perfect backdrop to the story of life.

Shop Paint
Follow Abigail Ahern

Join our interiors-obsessed community and tune in for room styling advice, alongside insider tips and tricks from Abi herself. We love seeing how you've styled your AA pieces, follow us @abigailahern and don’t forget to tag us with #MyAAStyle

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About Abigail Ahern

Written by the company

Homeware that captivates the senses
Launched in 2003, and voted one of the coolest places to shop in the UK, we offer a beautiful edit of home goods from accessories, botanicals, and soft furnishings, to game-changing lighting and furniture. New arrivals land each week, and we place equal importance on harmonious proportions, exceptional materiality and matchless craftsmanship. Here at Abigail Ahern we celebrate the art of living, inspiring home-lovers and decor aficionados to decorate differently with unexpected homeware that captivates the senses. Whether you join us online, or at our pioneering retail destination in Islington, London, we work hard to create an unforgettable shopping experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really pleased I found this business as…

Really pleased I found this business as such nice pieces to buy and different from other places I've purchased 3 items so far and very happy.

January 15, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We’re incredibly grateful for your 5-star feedback! It’s wonderful to hear that your décor has brought you so much joy.
AA Team x

Rated 5 out of 5 stars

First class products and excellent customer service

I ordered the “Arnie” sculpture from this great company, but unfortunately he was broken when he arrived. I emailed customer service, and had an immediate reply, and a sincere apology, and reassurance that a replacement was on its way. Just 3 days later, my new “Arnie” arrived in one piece and looking wonderful.

I lost my dog last July, and couldn’t find a doggy sculpture that I liked as a tribute, but I knew Arnie was the right one the minute I saw him on the website, he made my broken heart smile.

The quality of Arnie is outstanding, and the caring, and efficient customer service I received was incredible, this is such a lovely company to work with, and I would happily give ten stars if that was possible.

February 14, 2026
Unprompted review
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for sharing such fantastic 5-star feedback! We’re so glad your décor is something you enjoy every day and that Arnie has made you so happy.

AA Team x

Rated 5 out of 5 stars

My experience has been very positive

My experience has been very positive. I ordered my lamp and it arrived, sadly damaged. I also had issues with delivery but that was likely down to royal mail who told me lies.
But the lamp is gorgeous and I love it. Abigail Ahern have dealt withy issues wonderfully and prompt. I am awaiting a new lamp to be delivered, excellent customer service, Thank you

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We truly appreciate your 5-star review! Hearing that your décor brings you joy makes our day.
AA Team x

Rated 4 out of 5 stars

BRILLIANT COMPANY

My only fault I have with AA is I never received order acknowledgements!
I placed 3 orders and never received any. Apart from that, the customer service was excellent and the products themselves are all outstanding. My faux botanicals are all VERY realistic.

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for the brilliant rating! We’re delighted that your décor is bringing a smile to your face.
AA Team x

Rated 5 out of 5 stars

Responsive

I had a query on the lamp I wanted to buy and I received a quick response via email which helped my decision to buy what turned out to be a very cute little lamp.

February 4, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your kind 5-star feedback means everything to us! We’re so happy to know your décor is bringing you joy.
AA Team x

Rated 4 out of 5 stars

AA - fantastic. Delivery company - Terrible

Sofa is stunning. Customer services is also great, however, delivery is sub-par. Is outsourced to a company who seemingly don’t have high standards.

January 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your lovely review means so much to our team! We’re thrilled to hear that your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Smooth dealings indeed.

Smooth dealings indeed.
Item was very well packed and great quality.
Delivered on time.
Highly recommended.

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for the amazing 5-star rating! We’re so pleased to know your décor is making you smile.
AA Team x

Rated 3 out of 5 stars

Love the products, but after subscribing the daily emails were excessive…

Love the aesthetic and all of the products, and I do plan to purchase again so I subscribed. However the daily (sometimes twice daily) emails were beyond excessive, once a week would have been more than enough. I had no choice but to unsubscribe.....

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you so much for taking the time to leave us a review, your feedback is important to us.

AA Team x

Rated 5 out of 5 stars

Always a good experience from Abigail…

Always a good experience from Abigail Ahern, I have bought many items from her and super pleased with them good reliable service too.

January 16, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for sharing such fantastic 5-star feedback! We’re so glad your décor is something you enjoy every day.
AA Team x

Rated 5 out of 5 stars

fast delivery and l loved everything…

Really fast delivery and l loved everything l bought . Cushions , lights and the most amazing bedspread that l felt l had been searching for for years and finally found

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We truly appreciate your 5-star review! Hearing that your décor brings you joy makes our day.
AA Team x

Rated 4 out of 5 stars

Small Lamps - Battery operated lights

Quick delivery and good communication. I bought two small battery operated lamps which are lovely but for the price a nice touch would have been the batteries included !

February 9, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for the brilliant rating! We’re delighted that your décor is bringing a smile to your face.
AA Team x

Rated 5 out of 5 stars

Beautiful product

Beautiful product, lovely packaging and swift delivery

January 15, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your kind 5-star feedback means everything to us! We’re so happy to know your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Great lamps with real character.

Quick delivery and well packaged. Well informed during order process. The 4 lamps I ordered were all beautiful and I am so happy with them.

January 8, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your 5-star review means so much to our team! We’re thrilled to hear that your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Everything arrived quickly

Everything arrived quickly, well packaged and looks amazing.

January 7, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for sharing such fantastic 5-star feedback! We’re so glad your décor is something you enjoy every day.
AA Team x

Rated 5 out of 5 stars

Love my new purchases

Love the little lamp and faux flowers I just received, perfect for adding texture and coziness. Quick delivery and lovingly packaged.

February 14, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for the brilliant 5-star rating! We’re delighted that your décor is bringing a smile to your face.
AA Team x

Rated 5 out of 5 stars

Super pleased with my items

Super pleased with my items, full of character and charm. Very well packaged and delivered very swiftly. Five stars, for items and service.. Thankyou.

February 7, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your kind 5-star feedback means everything to us! We’re so happy to know your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Loved my little lamps

Loved my little lamps
Arrived swiftly and very well packaged

January 14, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Your 5-star review means so much to our team! We’re thrilled to hear that your décor is bringing you joy.
AA Team x

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