Excellent service and advice! The walking stick that was recommended for my mother was perfect, thank you!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service and advice! The walking stick that was recommended for my mother was perfect, thank you!
Company replied
Absolutely brilliant. After being let down by a.n.other.company, I arrived at this shop (Bournemouth branch) around 4pm Friday 22.04.2022, after finding them on the internet and they hired me a scoo... See more
Company replied
My Dad has an Abelworld mobility scooter. It comes apart easily to fit in the car boot. Last week when I was visiting we went out for a trip but I couldn’t get the scooter to work so we put it back in... See more
Company replied
The staff have been invariably cheerful and helpful with my parents and my Dad’s mobility scooter . They helped him choose one suitable for him and not too heavy to lift into my car and have quickly s... See more
Company replied
Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
1565 Wimborne Road, Kinson, BH10 7AZ, Bournemouth, Dorset, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an amazing family run company, I can’t fault them at all , I work for Mencap and have used them numerous times for appropriate beds and chairs for our service users , so when my mum came to visit from South Wales to Poole, I suggested we go have a look at their recliner chairs , after finding a chair that suited my mum perfectly, they only offered to DELIVER it to SOUTH WALES with just a minimal charge, and so they did , No hassle , no issues , I can’t thank the guys soooo much for what they did for my mum today , but also for providing the furniture to the guys I support through Mencap, this is a truly honest review,, Thank You So Much You All Are Amazing xxxx By the way this is for the company in Kinson Poole Dorset , once again thank you guys xxx

Reply from Ableworld - Bournemouth
ABLEWORLD……. BEST EVER FOR US?
My daughter took me to Kinson today, to enquire about a scooter which will enable me to be more mobile, and help her to also engage in fixing an easy to place scooter in the car. ( Look out Poole and the rest of Dorset, here we come. )
We were immediately dealt with the staff who were most polite, and obliging, going over various articles that were dissembled and replaced accordingly.
I wouldn’t hesitate to advise anyone, to take advantage of joining potential customers looking to purchase such as we did. Full marks to Chris and staff, in Kinson.

Reply from Ableworld - Bournemouth
Excellent experience at this Ableworld outlet in Bournemouth. Both Chris and Dave went above and beyond to help with my specific item.
I have now purchased a mobility scooter and a self propelled wheelchair and both of excellent quality and suitable for my needs.
I highly recommend this outlet for anyone looking at purchasing or hiring motabilty items.

Reply from Ableworld - Bournemouth
5 star service from Chris. Professional and attentive and customer driven.
I purchased a walking stick ableworld, chris guided me to the one that would best fit my needs. Many thanks

Reply from Ableworld - Bournemouth
Many thanks to Chris at the Bournemouth branch of Ableworld. The service and attention received yesterday was excellent.
I can recommend this store without hesitation.
Best wishes. Robert Stansfield.

Reply from Ableworld - Bournemouth
Chris and team took time and care to ensure that my mum chose the right mobility scooter for her. She was given time to try it out both inside and outdoors and controls were clearly explained. Great personal service. Thank you.

Reply from Ableworld - Bournemouth
The service provided by the Kinson store staff was excellent. We had a scooter that hadn’t been used in 5 years and also had a part missing. They were so helpful and knowledgeable and had our broken mobility scooter fixed and ready for collection in under 24 hours and at a very reasonable price.

Reply from Ableworld - Bournemouth
Absolutely great service. Chris and Kevin were so friendly and patient spending time with my elderly mum explaining how the wheeled trolley worked. Nothing was too much trouble.
Would highly recommend.

Reply from Ableworld - Bournemouth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.