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Ableworld - Bridgend Reviews 

31
TrustScore 4.5 out of 5

4.6

Bridgend Shopping Centre, Brackla Street, CF31 1DD Bridgend, Borough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went into the Bridgend store where I was met by Adam and James. Great guys, approachable and easy to talk to. No pressure sales, I knew roughly what I wanted and came away with a purchase for a pav... See more

Company replied

Rated 5 out of 5 stars

Handicare fitted a stairlift for mum but sadly out of guarantee did not want to know unless I took out a service contract. I rang Ablemobility in Bridgend, they sent out Daniel 2 hours later. Danie... See more

Company replied

Rated 5 out of 5 stars

Right from the start James of Bridgend Ableworld was very professional and polite. Nothing was too much bother and we ordered the chair. Rebecca is so helpful and friendly she is like a bottle of pop.... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience !! I’ve been looking for a mobility scooter to suit my needs which has been quite difficult. My partner and I went into the ableworld in Bridgend where we met Louise I canno... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Wheelchair Store

About Ableworld - Bridgend

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • Bridgend Shopping Centre, Brackla Street, CF31 1DD, Bridgend, Borough, United Kingdom

  • 01656 856696

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(31)

356 reviews in the last 12 months

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Rated 5 out of 5 stars

Ableworld Bridgend:

Ableworld Bridgend was recommended by a stranger I met at the doctor’s. Louise, the manager at Ableworld was very kind and helpful, giving practical advice for me as a new carer and offering sensitive suggestions. Thank you!

October 31, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Mariam,

Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Louise from Ableworld Bridgend was able to offer help and friendly supportive advice. We hope to see you again in-store soon.

Take care
Ableworld

Rated 5 out of 5 stars

Cant thank Able world in Bridgend

Cant thank Able world in Bridgend. Enough Louise was So helpful and knowledgeable. Best service we have ever had .Nothing was too much trouble for her .Could not take our new scooter home with us. So the first delivery was Thursday.1/9 But if possible she would try to deliver before .We received our scooter on Wednesday 31st delivered by Chris who was also amazing explained everything again to us .So we are very happy with Bridgend Able world and will be our go to place in future for all our needs .

August 30, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Gail,

Thank you for taking the time to leave us some wonderful feedback. It is fantastic to hear that Louise was really helpful and knowledgeable recently. We hope to see you again in the near future.

Take care,
Ableworld

Rated 5 out of 5 stars

What an amazing experience !

What an amazing experience !! I’ve been looking for a mobility scooter to suit my needs which has been quite difficult. My partner and I went into the ableworld in Bridgend where we met Louise I cannot give her more praise she led us through this and helped us choose u tried multiple scooters and she never lost patience. If your looking for mobility aids I. Bridgend area I cannot recommend them highly enough. Thank you Louise

August 25, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Julie,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received an amazing experience at Ableworld Bridgend recently. Thank you for your recommendation and we hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Great service today from the team in…

Great service today from the team in your Bridgend store when I was buying a new mobility scooter. No pressure at all to buy explained everything we needed to know and took our new scooter home with us no waiting for delivery . Would definitely recommend this company xx

July 29, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Elizabeth,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Bridgend did not pressure you to buy anything, but only offer advice for what you needed. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

An example to all

As we walked in to the Bridgend branch we were acknowledged by a Gentleman called Craig, we explained we were after a scooter with a Captains chair as they rotate, for comfort and one that went 8 miles an hour. During our conversation with Chris, we began to realise that a pavement scooter instead of a road scooter would be more suitable for my needs. We can't praise Chris enough he was approachable, very knowledgable, we didn't feel pressurised at any time and we are very happy and pleased with our purchase.

July 15, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Alan,

Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that the team at Ableworld Bridgend were approachable, knowledgable and you didn't feel pressurised at any time.

We hope to see you again in the near future!
Ableworld

Rated 5 out of 5 stars

We visited Ableworld Bridgend yesterday…

We visited Ableworld Bridgend yesterday to look at the road scooters they had we were very impressed with one that was in the store. The sales man was very professional and went out of his way to get us all the information we needed to make the right decision. We visited other suppliers in the area but never found anything we like as much as the one in Ableworld Bridgend. We returned to day again the staff were very professional, informative and very helpful. We purchased the scooter which is being delivered this evening. Cannot fault the service we received. Thank you

July 14, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Claire,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Bridgend were professional and went out of their way to get you all of the information you needed recently. We hope you like your new Road Scooter! Take care.

Ableworld

Rated 1 out of 5 stars

Tamper with my Scooter

When we bought my scooter staff were friendly,when I took scooter back in for a service that changed.I was accused of tampering with the electrics the girls were fine but one male was rude he accused me of tampering with scooters electrics to the point he would swear in court that I had done it after getting in touch with trading standards and sending Ableworld a letter they re paired the scooter very strange the only part they could change was the front steering colume with no way to tamper with as it’s seal off not received any apology

July 6, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Alan,

Sorry to hear about the experience you had at one of our stores recently. Ableworld pride ourselves on good and positive customer service throughout all of our stores and also within our Head Office, so we do apologise for you feeling this way.

Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions at all regarding your store visit. We would be happy to respond back to you.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one.

In the meantime, I would like to thank you for taking the time to write a review and assure you that we do consider every request from our customers individually and in detail.

Yours sincerely
Ableworld

Rated 5 out of 5 stars

Went to Ableworld in Bridgend town…

Went to Ableworld in Bridgend town centre today and I was met by two smiling people by the names of Craig and Louise who helped me no holds barred. The scooter that I tried out was ideal for me I took it outside the store and it was really easy to use the turning circle was incredible.
I ended up buying Apex Aluma-lite in red and I love it I also brought a scooter cosy and alarm for it.
I highly recommend Ableworld as I’ve brought crutches from there in the past and everyone always asks me where I brought them from I’m one very happy customer 😀😀😀😀😀😀

June 7, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Charlotte,

Thank you very much for leaving us a fantastic review. We are thrilled to hear that Craig and Louise from Ableworld Bridgend were helpful when you visited in-store. We hope you like your new Apex Aluma-Lite scooter and we hope to see you again in the future.

Take care,
Ableworld

Rated 5 out of 5 stars

Great service very informative of the…

Great service very informative of the products we wanted Craig was great

January 27, 2022
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Mrs Kendal,

Thank you for leaving us a fantastic review. We are thrilled to hear that the service you were provided was very informative and the products were great. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

My husband needed a mobility scooter…

My husband needed a mobility scooter and initially ordered one from a different company, who failed to deliver in time for our holiday as someone forgot to raise the delivery notification. We were very disappointed and were going to cancel our holiday due to his mobility restriction. At the last minute we called Ableworld and we were informed they had scooters in stock to take away. We both feel Ableworld saved our holiday and enjoyment. The shop in Bridgend was well stocked and the staff members were absolutely fantastic. We told them our requirements and they knew just which scooter would be best for my husband. He had a test drive around the shop and just outside and decided it was perfect for him. It was a painless and such a easy experience thanks to the staff. We are both pleased as punch with the service that was supplied. Since our first shopping experience, we have been back for further items and again received an A1 service. We will never go anywhere else for disability aids or appliances and would whole heartedly recommend them in the future. So if you want a hassle free, brilliant customer service and A1 experience, Ableworld Is the place to go first as last. Thank you Bridgend staff

September 30, 2021
Unprompted review
Ableworld - Bridgend logo

Reply from Ableworld - Bridgend

Hello Geoff and Julie,

Thank you for taking the time to leave us a wonderful review for our Bridgend store. It's amazing to hear that Ableworld were able to help save your holiday enjoyment. It's great to hear you felt our Beidgend store was well stocked and the team were able to help you with finding a scooter that was right for your requirements. Thank you for your recommendation and we look forward to seeing you again.

Kind Regards,
Ableworld

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