I wanted a recliner chair. We were servedbySharna, who was so helpful and knowledgeable without pressure.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We just visited your Newark store and purchased my first mobility scooter. I was dealt with by a young lady by the name of Sharna. It is not often these days that you get the level of customer serv... See more
Company replied
Arrived to have a look at the latest carbon fibre folding scooter. Very friendly welcome and chat with Pete who demonstrated the scooter and showed me how to fold and unfold etc. I then had a whiz aro... See more
Company replied
The excellent 5 star service we both received from Nick. He was patient, caring, very knowledgeable and a very nice man. He explained the difference between the mobility scooters and helped us choose... See more
Company replied
Company details
About Ableworld - Newark
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Contact info
112 Farndon Road, NG24 4SE, Newark, Nottinghamshire, United Kingdom
- 01636 703598
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient Service
This was our first time in Newark visiting a large outdoor event , my wife has mobility issues at the moment, we hired an electric mobilty scooter for the first time from Ableworld , Newark , we were served by Nick who we found very polite and helpful .we are planning another visit to Newark in the future and will certainly use Ableworld again .
June 6, 2022
Unprompted review
Reply from Ableworld - Newark
Hello Mr Stewart,
Thank you for leaving us a great review. We are thrilled to hear that Nick from our Newark store was polite and helpful during your visit. We hope your wife enjoys her mobility scooter. We hope to see you again.
Take care,
Ableworld
Helping hands
We had a family emergency and had urgent need of a wheelchair, to be delivered to a hotel some distance from the shop. Nick had immediate understanding of the problem, and absolute willingness to solve it. Wheelchair was delivered on time - and of excellent standard too. Service from this shop is exceptional. A real gem. Highly recommended
March 1, 2022
Unprompted review
Reply from Ableworld - Newark
Hello Jenny,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Nick from our Ableworld Newark store was able to help you in your family emergency by providing you with a Wheelchair in a timely manner. We hope to see you again.
Kind regards,
Ableworld
Disability Equipment
Recently having to start buying disability aids from both the Lincoln and Newark branches I have been very impressed by the care shown to all customers from both the staff in the shop to the engineer delivering any equipment bought. Advice and guidance is given for each item purchased and the engineer goes that extra mile to make sure everything is understood and fitted correctly.
August 15, 2021
Unprompted review
Reply from Ableworld - Newark
Hello Vulcan,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that both our Newark and Lincoln store teams have always shown care to customers when you visit. It's great to hear our team go the extra mile to make sure everything is understood. We hope to see you again.
Kind Regards,
Ableworld
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.