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Ableworld - Stafford Reviews 

47
•
TrustScore 4.5 out of 5

4.5

Kingsmead Retail Park, ST16 3AD Stafford, Staffordshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Kirstys knowledge of what is the best wheelchair for my husband today, was amazing. Recommend going here if you need help

Company replied

Rated 5 out of 5 stars

All staff were extremely friendly and helpful. Never intrusive but available to answer any queries. I was so impressed with how easy they completed the transactions. Thanks to you all.

Company replied

Rated 5 out of 5 stars

Everyone was very knowledgeable, friendly and helpful. Ample time was given to decide which mobility scooter and which chair to buy. In no way was I pushed to make a decision; in fact, when I pointed... See more

Company replied

Rated 5 out of 5 stars

After a short time looking at the mobility scooters we were greeted by an assistant named Tilly. She was absolutely brilliant. Answered all our questions, however stupid they may have sounded, showe... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. also in
  3. Disability Equipment Supplier
  4. Hospital Equipment and Supplies Store
  5. Wheelchair Store

About Ableworld - Stafford

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • Kingsmead Retail Park, ST16 3AD, Stafford, Staffordshire, United Kingdom

  • 01785 319315

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.5

All reviews

(47)

859 reviews in the last 12 months

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Rated 5 out of 5 stars

Ableworld in Stafford

Ableworld in Stafford is amazing. Zoe,the manager went above and beyond to help me buy my first walker. Definitely recommend.

May 24, 2022
Unprompted review
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello Paula,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Zoe went above and beyond to help you buy your first walker recently. We hope to see you again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Excellent service from Jackie at Stafford store.

We visited Ableworld Stafford a few months ago and were given excellent service by Jackie. She was patient, non pushy and extremely helpful. We have been very pleased with the mobility scooter she recommended. Thankyou Jackie.

December 19, 2021
Unprompted review
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello Phillip,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Jackie from our Stafford Ableworld store was patient and helpful when you visited recently.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Great service at Stafford

Visited the Stafford store with my Mom today. Looking for a walker. Excellent service from Jackie. Could not have been more helpful. And so patient. Mom was encouraged to try different ones before settling on one. It definitely felt like Jackie had Mom's interest at heart...that she walked well and felt confident. No pressure at all. 11/10 for sure. Thank you.

November 8, 2021
Unprompted review
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello Christine,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Jackie from our Ableworld Stafford store delivered excellent service and was really helpful and patient. We hope to see you again soon.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Cannot fault the staff (and owner

Cannot fault the staff (and owner, Mike) for solid advice and so pleased with the purchase of a mobility scooter which was delivered by very helpful lads who could not do enough.

Well done, take a bow.

October 14, 2021
Unprompted review
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello Dennis,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team in Stafford were helpful when you visited recently. We hope to see you again.

Kind Regards,
Ableworld

Rated 2 out of 5 stars

Despite that this is a disability shop

Despite that this is a disability shop, sales person is not welcoming or friendly,putting u at ease. She is not helpful n makes u feel u r a nuisance.

September 29, 2021
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello,

Thank you for taking the time to leave us some feedback, all feedback is appreciated. We are saddened to hear you felt this way when visiting in store recently. After speaking with our store manager, she explained everything to you and answered any questions that you asked. As she had not met the user of the walker, our team were unable to give you all of the advice needed on the walker as an assessment wasn't taken place. If you have any more feedback you would like to provide, our customer service team will be more than happy to take a look into this for you. Please email us at support@ableworld.co.uk

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Very helpful

We had great help and assistance from Jackie in the Stafford store. We were purchasing a boot scooter for my husband which is needed for his bad days. We were given all the facts on the models we looked at and showed full assembly with a chance to see the chosen model fitting in our car. Nothing too much trouble a great staff member in a customer caring store

August 28, 2021
Unprompted review
Ableworld - Stafford logo

Reply from Ableworld - Stafford

Hello Sandra,

Thank you for taking the time to leave us an amazing review. We are thrilled to hear that Jackie from our Stafford store was helpful and gave great assistance. We hope to see you again.

Kind Regards,
Ableworld

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