ABOUT YOU Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great choice of products, brands and discounts, fast delivery easy for returning if not suitable is making about you my favorite on line shop.

Rated 5 out of 5 stars

I can find almost everything in here for me and my family. There are no troubles with returning, I’ve ordered many.. and I can say only 2 times that were sended bad sizes. One time there were missing... See more

Rated 5 out of 5 stars

i am very satisfied with my purchase from this online shop. The website is clear and easy to use, and the ordering process was quick and simple. My order arrived on time and everything was well packed... See more

Rated 5 out of 5 stars

Great offer, sale prizes are very competitive, web is comfortably usable and I have pleasure to buy the goods for long time. Always come back.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst service ever

Worst service ever
Worst service ever. Always makes mistakes on the returns. I have been following up on 1 particular return that I made back in July 2023. I returned all the clothes, even provided the slips from the post office and the company claims to not have received 2 items. I have provided all the proof that I can possibly provide, which is the post-office confirmations and the company still refuses to give my money back. It is not my problem that they have the worst tracking system for returns. They have literally stolen my money. On another return, after so many times of going back and forth, they were supposed to send back 5 amounts and only have sent back 2 so far. I had to bring it to their attention again, after which they said they are going to check with their finance department if the money was sent back or not. This is ridiculous that after I make a return, I need to babysit the company or run after the company to return my money!!!!!! Aboutyou, I expect that you will honor the proof that I have provided alongwith the affidavit, because now you are simply not being an honorable company. I as a customer have sent you an affidavit, a million emails and the necessary proof and you are simply disregarding it.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

no refund received

It has been a month since the return a I still haven’t received my refund.

June 13, 2022
Unprompted review
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Reply from ABOUT YOU

Hello. We are sorry you have had negative experience. In this case please, contact our customer service, who will be happy to help you. Best regards, About You

Rated 5 out of 5 stars

Perfect

100%. Very satisfied. Very fast delivery. 100% quality. Advantage - possible to send back for free.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

waste of time

The fact that you are trying to pay for your purchase and it disappears from your basket because it is not reserved, is shocking. No one takes from your basket when you are in a normal shop, why does it happens here. I was purchasing the last pair of jeans, and somebody was faster than me and whilst I was typing my credit card details, I had an error message saying: Sorry your basket is empty... just spent an hour searching and it was wasted time. Of course, the item is not available anymore as it was the last one.

February 17, 2021
Unprompted review
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