A.Brask Reviews 1,588

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered earnings and a necklace as a gift for my daughter. She absolutely loved it! All jewelry was just as beautiful, unique, and gentle as on the photo, and the ordering and delivery process was si... See more

Rated 5 out of 5 stars

Received my snowdrop earrings well, they are beautiful. Here's a tip: because of the design they slip out of the ear easily, e.g. in winter when wearing a scarf. It would be nice to include silicone s... See more

Rated 5 out of 5 stars

Beautiful jewelry and excellent customer service! The girl I spoke to on the phone regarding a question was super nice and helpful, and my earrings arrived fast. Probably the prettiest pair of ear... See more

Rated 5 out of 5 stars

The Earrings where like I expected. I haven't wear them a lot so I can't say anything about the quality. But I expect it is good! Ofcourse it's fragille, but I guess that's a part of the design.

Company details

  1. Jewelry Store

Written by the company

Hos A.Brask finder du en spændende webshop med eksklusive kollektioner af unikke smykker. Kollektionerne er inspireret af naturen og benytter en blanding af former, farver og overflader for at fremhæve de smukke detaljer. Mit ønske er at tilbyde unikke, tidløse og håndlavede smykker. Det er meget vigtigt for mig, at din shopping oplevelse er en fornøjelse. Ordrer bliver sendt i en eksklusiv gaveæske inden for en dag efter ordrebekræftelse. Du skal bare nyde opmærksomheden som smykkerne giver. Kærlig hilsen, Adelina Brask


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️Would recommend

My experience with this brand was as good as it gets.
I pre-ordered a jewelry that wasn’t in stock, and was promised that it be send, whenever it was made again. And indeed I did.

The chat I had with the brand, over mail, was professional, and they where very thorough with getting my address-details correct (I’m from Denmark, but wrote a Norwegian address, so they thought it was a misspelled address) , so no lost package would occur.

I give this brand a 5/5 stars. Definitely would recommend.
Thanks for my new favorite earrings A.brask

February 18, 2022
Rated 2 out of 5 stars

International delivery but only in…

International delivery but only in Danish language.
Package delivered at a pick -up point but not mentioned which one.
Cannot judge the product as it is not delivered.
Delivery service by Postnord is disappointing

October 24, 2021
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Reply from A.Brask

Hi Ed,

I understand the frustration with the delivery. But we don’t deserve 1 star because of that. As seems you were happy with the product and you would have been happy with us if you would have contacted us :)

We have sent the package to your home. Based on the tracking information y oh were not home and the package was sent to a drop point. But you should have been noticed on the way.

The tracking information was in Danish indeed. We will investigate and improve the shipping process to the Netherlands

Regards, Adelina

Rated 5 out of 5 stars

Beautiful high quality products; excellent, friendly and helpful customer service; and fast delivery!

Beautiful high quality earrings and pendants.
I bought multiple earrings for myself but also multiple with the intention to be presents for friends and family. I am now however unsure if I am willing to give them away as I like them too much. I may just keep some of the presents for myself as well.

Excellent, helpful and friendly customer service.

Super fast delivery.

June 22, 2021
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Reply from A.Brask

Thanks a lot Randy!

Rated 5 out of 5 stars

Simply great

Great service, great jewelry, great experience!
What else a customer could possibly wish for!
Thank you!❤️

May 8, 2021
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Reply from A.Brask

♥️♥️ Thank you !

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