Absolute Digital Media Reviews 

59
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TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Brought them in for SEO work on a regulated niche site. Technical audit came back detailed and the first round of fixes already moved a few target pages up. Reporting is straightforward without fluff.... See more

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Rated 5 out of 5 stars

Kept the technical audit findings and implemented the priority fixes they flagged. Organic traffic to the target pages rose over the following weeks. Monthly reports stayed concise. A recommended sche... See more

Company replied

Rated 5 out of 5 stars

Tasked the agency with a technical SEO pass on a flat content site. Crawl errors dropped after the first fixes. Reports stick to traffic and ranking changes. One larger task needed developer time we s... See more

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Rated 5 out of 5 stars

Began the technical SEO work with them on a content site that had stalled. Crawl and index issues dropped after the first fixes. Reports stick to traffic and ranking changes. One bigger task needed de... See more

Company replied

Company details

  1. Marketing Agency
  2. also in
  3. Media and Marketing Agency
  4. Online Marketing Agency
  5. SEO Service
  6. Social Media Agency

Written by the company

We're Absolute Digital Media, a multi-award-winning independent digital marketing agency specialising in growth for regulated and competitive sectors. We partner with brands worldwide that need expert support in industries where compliance, trust and performance all play a critical role. Our core services include SEO, PPC, AI SEO and LLM optimisation, Digital PR, link building, and web design and development. We help businesses increase visibility, attract qualified traffic and drive long-term revenue through campaigns built for markets where compliance, restrictions and brand trust matter. We have extensive experience and specialise in sectors including iGaming and casino, financial services, insurance, healthcare, crypto, adult, legal and eCommerce. Our team understands the unique challenges that come with operating in regulated spaces and creates tailored strategies designed to support sustainable growth. As an independent agency, we offer direct access to experienced specialists, clear communication and strategies built around each client’s goals. Our focus is always on delivering measurable growth through digital marketing that is both commercially effective and built to last. Looking for a digital marketing agency that understands regulated and competitive sectors? Get in touch with Absolute Digital Media today to see how we can support your growth.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.6

All reviews

(59)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, results-driven support

As a global B2B with a complex organisation it is so important to have an agency that are able to take difficult tasks and support in an efficient and professional manner and I'm happy to say that we have found that with Absolute. We've worked with them for a number of years and they have managed to provide consistent improvements to our SEO and SEM strategy over that time. Would recommend.

December 11, 2024
Unprompted review
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Reply from Absolute Digital Media

Thank you for your wonderful feedback! It’s fantastic to hear that our support has made a positive impact on your global B2B operations.

Working with such a complex organisation has been a rewarding challenge, and we’re thrilled to have delivered consistent improvements to your SEO and SEM strategy over the years.

Your recommendation means a lot to us, and we look forward to continuing our partnership and driving even more success for your business!

Rated 5 out of 5 stars

Exceptional service & results

We have worked with SEO agencies in the past, often with mediocre results, but our experience with Absolute Digital has been exceptional. They are professional, knowledgeable, and have the expertise to run highly effective campaigns, going into more detail than any agency we’ve used before.

For me, what sets Absolute apart is their focus on more than just high rankings. They ensure that the increased traffic translates into real conversions and ultimately higher sales.

Weekly meetings with Lewis, our account manager, are invaluable. He continuously assesses our campaigns, making strategic adjustments to maximise effectiveness. Importantly, we can see where our budget is going and how it’s being spent —something often not the case with other agencies.

We currently have two brands with Absolute and plan for them to take on more. I’m confident they have the expertise to help us achieve our goals across all our brands. I couldn’t recommend them more.

October 22, 2024
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Reply from Absolute Digital Media

Thank you so much for taking the time to leave such an incredible review! We’re absolutely delighted to hear about your exceptional experience with Absolute Digital Media. It’s always our goal to go above and beyond for our clients, so knowing that our efforts have made such a positive impact is truly rewarding.

We pride ourselves on delivering more than just high rankings. For us, it’s about ensuring the increased traffic translates into meaningful results, whether that’s conversions, sales, or growth for your business. Hearing that this focus has set us apart for you is the ultimate compliment and reinforces why we’re so passionate about what we do.

A big shoutout to Lewis! He’s dedicated to making sure every campaign is fine-tuned to its fullest potential, and it’s fantastic to hear that his regular updates and strategic adjustments have been so valuable to you. Transparency is a key part of our process, and we’re glad you’ve felt confident knowing exactly how your budget is being utilised—something we know can be frustratingly rare in this industry.

It’s an honour to work on your two brands, and we’re thrilled to hear you’re already considering us for even more projects. We’re confident that with our team’s expertise and commitment, we’ll help you achieve your goals across every brand you entrust to us.

Thank you again for your kind words and recommendation—it genuinely means the world to us. We’re looking forward to continuing this journey with you and delivering even greater results in the future!

Rated 1 out of 5 stars

Empty promises and lies

After my experience with this company it all looked good at first... they gave a great sales pitch at the beginning and came across professional but I WAS DEFINITELY WRONG !

I would avoid using this company all they are interested in is taking money and doing hardly any work and poor communication with loads of promises which they don't follow through.

During my time with them I had 3 different head campaign leaders all telling me different things and contradicting each other. After I got a second opinion I realised they had not done what they said they were going to do.

If you are starting out DO NOT USE THESE PEOPLE ! it was certainly a costly experience which would have continued if I had not questioned their work. In total cost me £10,500 aprox for no results and frustration of all my hard earned money down the drain.

In short they've wasted my time and a back the back queue as they had bigger clients to look after possibly. My advice is read the contract people.

July 19, 2024
Unprompted review
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Reply from Absolute Digital Media

Perry,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. Our goal is to provide each client with top-tier service and transparent communication, so it’s disappointing to hear that we fell short of your expectations.

We appreciate your initial trust in us, and it’s important to us that any concerns are addressed promptly. The transitions between campaign leaders were intended to ensure you had the best possible expertise for each phase of your project, but we recognise this caused some confusion, for which we sincerely apologise. This is not the level of service we strive for, and we are working to refine our internal processes to prevent this from happening in the future.

Regarding the results and communication, we take all feedback seriously and will be conducting a thorough review of your case to better understand where improvements could have been made. We’re deeply committed to delivering real value for our clients and would welcome the opportunity to discuss this further to see how we can make things right.

Once again, we’re sorry for any frustration caused, and we genuinely appreciate you bringing this to our attention. Your feedback will help us grow as a company and improve our service for all clients.

Rated 5 out of 5 stars

The best SEO agency I've worked with

Absolute is the best SEO agency I've worked with. Their team is professional, knowledgeable, and always goes above and beyond. Highly recommend to anyone seeking a reputable digital marketing agency to help them thrive in the online world!

May 23, 2024
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Reply from Absolute Digital Media

Thank you so much for your kind words! We’re honored to be recognised as the best SEO agency you’ve worked with. It’s incredibly rewarding to hear that our team’s professionalism and dedication have made a positive impact on your experience.

We truly appreciate your recommendation and are excited to continue helping your business thrive in the online world. Thank you for choosing Absolute as your digital marketing partner!

Rated 5 out of 5 stars

Highly recommend

Absolute Digital's SEO expertise has been inatrumental in driving organic traffic to our website. We've have seen an impressive increase in leads and conversations. Highly recommended for anyone looking to grow their online presence!

May 21, 2024
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Reply from Absolute Digital Media

Thank you so much for your kind words! We’re delighted to hear that our SEO strategies have made such a positive impact on your website’s organic traffic, leads, and conversions.

Your success is our top priority, and it’s incredibly rewarding to see our efforts translating into tangible results for your business. We appreciate your recommendation and look forward to continuing our partnership as we work together to further enhance your online presence.

If you need anything or have any new goals in mind, please don’t hesitate to reach out!

Rated 4 out of 5 stars

Top-notch SEO

Working with ADM was a game-changer for us. Their SEO strategies are top-notch, and we've experienced consistent growth in our online visibility. Highly recommend their services!

May 22, 2024
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Reply from Absolute Digital Media

Thank you for your fantastic feedback! We're thrilled to hear that our SEO strategies have made such a significant difference for your business. It’s always rewarding to see our clients experience consistent growth in their online visibility.

Your recommendation means the world to us! We’re committed to helping you continue this upward trend, so if there’s anything more we can do to support your goals, please feel free to reach out.

Looking forward to our continued success together!

Rated 5 out of 5 stars

Absolute has been invaluable partner…

Absolute has been invaluable partner for our business. Their team's commitment to delivering results in unparalleled . Thanks to their SEO efforts, we've seen a big improvement in our search engine rankings, leading to increased visibility and revenue. Couldn't be happier with the outcome!

May 19, 2024
Absolute Digital Media logo

Reply from Absolute Digital Media

Thank you for your kind words! We're delighted to hear that our partnership has been invaluable for your business. It's fantastic to know that our team's commitment to delivering results has positively impacted your search engine rankings, visibility, and revenue.

Your satisfaction is our top priority, and we’re thrilled to be part of your success story. If there's anything more we can do to help you achieve your goals, please don’t hesitate to let us know.

Here's to continued growth together!

Rated 5 out of 5 stars

Our experience with Absolute has been fantastic

Our experience with Absolute has been fantastic so far. In the last 6 months where we hadn't seen improvements with our previous SEO agency we've seen results at Absolute. The team consistently communicates with us and keeps us informed about progress. I would highly recommend them!

May 5, 2024
Unprompted review
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Reply from Absolute Digital Media

Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you’ve seen results during your time with Absolute, especially after your previous challenges.

Our team is dedicated to maintaining open communication and ensuring you’re always informed about the progress of your campaigns. Your recommendation means a lot to us, and we’re excited to continue working together to achieve even greater results in the future.

If you have any further questions or need assistance, feel free to reach out anytime!

Rated 1 out of 5 stars

Unsolicited Emails from Absolute Digital

I have now received three unsolicited emails from Absolute Digital, a company I have never engaged with or given permission to contact me. This persistent spamming has been extremely frustrating and unprofessional.Despite never expressing interest in their services, Absolute Digital continues to flood my inbox with irrelevant marketing emails. This latest email, like the previous ones, offers a "free marketing consultation" for services I have no need for and have never requested. It is concerning how this company obtained my email address without my consent, raising significant privacy issues.The tone of the emails is presumptuous and intrusive. This third email even implies a previous interaction or interest on my part, which is entirely fabricated. This approach only serves to damage their credibility and portrays a lack of respect for potential clients' time and privacy.Moreover, the fact that I have had to endure multiple emails from Absolute Digital despite not responding to any of their previous messages shows a blatant disregard for common courtesy and professional communication standards. Their insistence on sending unwanted emails is a poor reflection of their business practices and marketing strategies.In summary, my experience with Absolute Digital has been overwhelmingly negative. The unsolicited emails are an invasion of privacy, the content is irrelevant and unwelcome, and their persistence is both annoying and unprofessional. I strongly advise others to be cautious with their contact details and to avoid engaging with companies that resort to such intrusive marketing tactics.

May 16, 2024
Unprompted review
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Reply from Absolute Digital Media

Hi Jack,

Thanks for reaching out, and we're sorry for any inconvenience caused by receiving unwanted email communications from us regarding our marketing services.

As per GDPR, all our email campaigns provide the option to unsubscribe at any time. We have now removed you from our database to ensure that you no longer receive any form of email communication from us.

We hope this resolves your query.

Best Regards,

Absolute Digital Media

Rated 5 out of 5 stars

Incredible service all around

Incredible service all around, got exactly what I paid for and the entire team were extremely helpful and informative. I look forward to continue working with everyone at ADM and building my business further!

April 22, 2024
Unprompted review
Absolute Digital Media logo

Reply from Absolute Digital Media

Thank you so much for your kind words! We’re delighted to hear that you received incredible service and that our team was able to meet your needs effectively. Your satisfaction is our top priority, and it’s great to know you feel you got exactly what you paid for.

We’re excited to continue working with you and supporting the growth of your business. Here’s to many more successes together!

Rated 5 out of 5 stars

I am thrilled with the results achieved…

I am thrilled with the results achieved for my SEO Campaign. Although no guarantees were made, goals were clearly stated and targets were set from the offset. The team have been great, explain and reporting on everything so clearly. We are now 8 months in and we have smashed our initial goals and are setting up new targets. I couldn’t recommend them enough.

April 15, 2024
Unprompted review
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Reply from Absolute Digital Media

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re so pleased with the results of your SEO campaign. It’s wonderful to know that our clear communication and goal-setting from the beginning have contributed to smashing your initial targets.

We’re excited to continue supporting you as you set new goals and achieve even greater success. Your recommendation means the world to us, and we look forward to our continued partnership!

Rated 5 out of 5 stars

Love working with them

Really impressed by the team’s knowledge. They helped us secure some great rankings for competitive key terms in our industry, but also focused on the wider picture to help us scale. Sales and revenue have increased by 62% year-on-year (just 1 year into our partnership!) We didn’t expect such impressive figures in a short amount of time. Looking forward to our continued work together!

April 11, 2024
Unprompted review
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Reply from Absolute Digital Media

Thank you for your fantastic review! We’re absolutely delighted to hear that our team’s expertise has made such a significant impact on your business, securing great rankings and driving a remarkable 62% increase in sales and revenue in just one year.

It’s always our goal to not only focus on immediate results but also to help our clients scale sustainably in their industries. We're excited to continue this journey with you and achieve even more success together in the future!

If there's anything more we can do to support you, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent results, great service and team

I have been a customer for over 2 years now, great service, lovely team and excellent results.

Could not ask for more in an agency!

April 2, 2024
Unprompted review
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Reply from Absolute Digital Media

thank you for your excellent review. we're glad your happy with our services and the results achieved

Rated 5 out of 5 stars

Significant increase in visibility

I turned to Absolute Digital Media for all our online marketing needs over two years ago now, and I must say, it was one of the best decisions I've made for my business.

From the moment I reached out to them, I was impressed by their professionalism and dedication to helping businesses like mine succeed in the digital landscape. Their team took the time to understand my business goals and crafted a customised SEO strategy tailored to my needs.

One thing that really stood out to me was their transparency throughout the entire process. They provided regular updates on the progress of our campaign and were always available to answer any questions I had along the way. This level of communication gave me peace of mind knowing that my business was in good hands.

But most importantly, their efforts yielded tangible results. Since partnering with Absolute Digital Media, I've seen a significant increase in website traffic and online visibility. My business now ranks higher in search engine results, resulting in more leads and conversions.

Overall, I couldn't be happier with the services provided. They've truly helped take my business to the next level, and I would highly recommend them to any business looking to improve their online presence.

April 26, 2023
Unprompted review
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Reply from Absolute Digital Media

thank you for your valuable review above. its much appreciated, and wer're glad your happy with our services and the results.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service from Absolute, refreshing my marketing strategy that desperately needed new focus. Pleased to already see results with SEO and looking forward to even more positive outcomes for the website. Already looking at other services the agency can help me with too.

March 25, 2024
Unprompted review
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Reply from Absolute Digital Media

Thank you for leaving a review for us, we much appreciate it and were glad to hear your happy with our services and the results achieved.

Rated 1 out of 5 stars

keep sending spam and email even though…

keep sending spam and email even though we never subscribed to them in the first place . THank god we didnt deal with them looking at the reviews.

September 19, 2023
Unprompted review
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Reply from Absolute Digital Media

Thank you for taking the time to share your feedback. I sincerely apologise for the inconvenience you’ve experienced with our communications. It’s important to us that our clients and potential clients feel respected and valued, and we certainly do not want to overwhelm anyone with unwanted emails.

We take matters like this very seriously and are committed to addressing any issues related to our communication practices. If you could provide us with your contact information, we would be more than happy to investigate this further and ensure that your email preferences are honored.

We appreciate your insights, as they help us improve our services and maintain a better experience for everyone. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

Rated 1 out of 5 stars

Absolute was not award winning for us….

We were looking for a company to manage our PPC marketing and look to expand this further to social media, SEO and grow our business. We had been doing this ourselves but soon found the campaigns were getting less cost effective and needed help. We approached Absolute as the services they offer cover our current and future requirements and so we spoke to the CEO! He assured us the team will look after us, despite my reservations of us being a small company and not get the right attention, he said they have the knowledge, will be proactive and basically shouldn’t need to worry too much. He advised us a monthly Google budget of £2.5K-£3K to spend to see results.

After the first 2 months May & June, we had concerns and so we flag this to the CEO. We move to weekly meetings to start trying different things. The CEO asked Head of Paid Media to look into this for us. Firstly they reviewed our website making suggestions for some quick changes and used heat-map data to show where we are losing our customer on mobile. We agree on the changes to improve customer conversion and they made the relevant changes to our website. July revenue is half of June.

In August we had no revenue from PPC and Absolute suggested it was because we had a holiday banner about our two week holiday. Another suggestion from Absolute was to offer free delivery as we had already seen this with our competitors. So to test the theory we gave Absolute a free delivery promo code. We couldn’t see this promo code anywhere on Google despite them sending us screenshots to show it is live. Yes we did go incognito when checking. No one used the promo code and it was live for two months.

We asked Head of Paid Media to give us a forecast so we can work towards KPIs to market average. He gave us a forecast revenue for October, November, December. The revenue stays flat as per September about £10K revenue, total costs to pay Google & Absolute £3K. There were no growth in the plan. So if we stayed on we would see the same flat performance - even as we approach the golden quarter of Christmas Trading?!? This is where we just said it’s time for us to part.

We can only go with the facts at the time. For 5 months with Absolute we spend £10K with Google, paid Absolute £5K to generate a revenue of £24K. Not enough to cover our costs where the average revenue is £5K per month and after we pay Google and Absolute around £3K, then net off VAT we end with around £1.6K.

Disappointing part is Absolute still insisted on the notice period even though the results were poor. The Finance Director does not acknowledge the performance as being poor or good and she only says they generated a return and there are no guarantees. We know there are no guarantees, but the performance was not good and they wouldn’t acknowledge it. We flagged our concerns in July so that’s enough notice. The revenue didn’t improve much after that. If they had been honest that performance was not good then we could have agreed to part ways sooner. If they were happy that they just generate some revenue then why have Head of Paid Media look into it, why have weekly meetings instead of monthly. They must have thought it could perform better but it didn’t work out then just say so and admit it. The Finance Director was only willing to waiver the notice period if we don’t write a review. This shouldn’t be the basis. We wanted to understand why it didn’t work and from their perspective, as an award winning company, to give us some insight.

We wanted to share our experience so other small businesses alike to please take care. Maybe the expertise weren’t there to understand our business, maybe they didn’t have the time to spend on our account. We won’t know. We are an online business and you don’t need to be a Finance Director to know that if you generate an average £1.6k revenue net Marketing costs and VAT is not good!

January 18, 2022
Unprompted review
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Reply from Absolute Digital Media

Thank you for taking the time to share your detailed feedback regarding your experience with Absolute. We genuinely appreciate your insights, as they help us continually refine our services and approach to client relationships.

We understand that as a small business, you were seeking a partnership that would provide not only effective marketing solutions but also the support and attention your company deserves. Our commitment to all clients, regardless of size, is to deliver exceptional service and results through collaboration and transparency.

It’s important to note that PPC marketing, while effective, can often yield variable results depending on numerous factors, including market competition, seasonality, and specific campaign strategies. Our team worked diligently to address your concerns and adapt our approach through weekly meetings and adjustments based on data-driven insights. We appreciate your willingness to implement changes based on our recommendations, including website improvements and promotional strategies.

While we acknowledge the challenges faced during our partnership, it’s crucial to recognise that the dynamics of digital marketing can often lead to fluctuations in performance. The fact that we explored various strategies together demonstrates our dedication to finding the best path forward for your business.

Regarding your comments about the forecasting and revenue expectations, we strive to provide realistic projections based on historical data and market trends. It’s our priority to ensure that clients have a clear understanding of potential outcomes, and we are always available to discuss how we can refine our strategies to better meet your objectives.

We regret that you felt our finance team did not adequately acknowledge your concerns. Our aim is to foster open dialogue, and we take all feedback seriously. The decision to uphold the notice period was made in alignment with our standard practices, which are in place to ensure a fair and respectful transition for all parties involved.

Our commitment to our clients is reflected not only in our dedication to achieving results but also in our efforts to maintain transparent communication. We genuinely value the relationships we build with our clients, and we strive to support their growth and success in any way we can.

We appreciate you sharing your experience, as it serves as a valuable reminder of the importance of alignment and communication in client partnerships. We wish you all the best in your future marketing efforts and hope you find a strategy that best suits your business needs.

Thank you once again for your feedback.

Rated 1 out of 5 stars

Had high hopes but it was a poor service

Used this company to set up and run the SEO for my business website. I saw they had a lot of mixed reviews online but I decided to give them a chance.

The guy I initially spoke to, Sam Bonner were initially very helpful. Responded to emails fast and explained what their plans were upfront.
After a few weeks, this stopped and the company weren't interested in doing anything. Spent over £2000 in costs within a few short months.
Plus all the plug in feature costs I had to buy for the website which were over £100 each
Nothing was ever done and no changes were made yet I was charged a fee every month for the 'work'
My website kept crashing and being slow due to the add ons and then I was told I would have to pay more to sort that out too.

I've since used another company to help with my website and I've seen a huge difference. They even said that the SEO done previously was a joke.
They didn't take the time to understand my business but were just happy taking my money.

Also terrible customer service. The lady I spoke to, Daisy was very rude and dismissive many times and that's when you actually can get through!

September 28, 2021
Unprompted review
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Reply from Absolute Digital Media

Hi Ben,

Thank you for getting in touch.

Unfortunately we are unable to find anyone with your name on our database. We would be more than happy to look into this further if you could please provide us with more details.

Thanks in advance!

Rated 1 out of 5 stars

I Cant tell anything about their work BUT

I Cant tell anything about their work. But what I can say is that they are pretty rude on the phone.
I called to ask something and they just hung up while I was speaking.
I wont call u back and find another agency

April 23, 2021
Unprompted review
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Reply from Absolute Digital Media

Thank you for your feedback. I’m genuinely sorry to hear about your experience on the phone. It’s disappointing to learn that our service did not meet your expectations, especially regarding communication, which we believe is key to building strong relationships.

We take matters like this very seriously, and I’ll be addressing your comments with our team to ensure that we improve our approach and provide the respectful, attentive service our clients deserve. It’s never our intention to come across as rude, and I truly apologise for the way you were treated during your call.

We value every inquiry and would appreciate the opportunity to turn this experience around. If you’re open to it, I’d love to hear more about your concerns and see how we can assist you better in the future.

Thank you again for bringing this to our attention, and I hope you find an agency that meets your needs.

Rated 1 out of 5 stars

I am wondering after my experience with…

I am wondering after my experience with absolute as a jock of a company they absolutely do nothing and absolutely taking your money if all this 5 starts are legitimate
I would leave it as a open question

October 7, 2020
Unprompted review
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Reply from Absolute Digital Media

Thank you for sharing your concerns. We take all feedback seriously and are genuinely sorry to hear that your experience with us did not meet your expectations.

At Absolute Digital Media, we pride ourselves on delivering high-quality service and tangible results for our clients. We understand that communication and transparency are crucial, and we always strive to keep our clients informed about the progress of their campaigns.

If you would be willing to provide more details about your specific experience, we would appreciate the opportunity to discuss this further. Our goal is to ensure that all our clients receive the support they need, and your insights would help us improve our services.

We invite you to reach out directly so we can address your concerns and work towards a resolution. Thank you for giving us the chance to clarify your experience.

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