Absolutely Animals Reviews 

25
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The dear woman who runs this grooming salon easily deserves the five stars. She is very confident, knowledgeable and caring of you and your cat. My baby boy Joverlein is an anxious cat. I was worried... See more

Rated 5 out of 5 stars

I took my daughters Pomeranian to absolute animals 1st time today . I explained she had a bad experience with grooming. They reassured us she would be fine . When I went pick her up she was laying in... See more

Company replied

Rated 3 out of 5 stars

Passed experience of this company is that they do excellent cuts, but my dog was always reluctant to go there after the first two cuts, I thought it was a case of him needing to just get used to them,... See more

Rated 5 out of 5 stars

I am the guardian of an elderly long-hair ragdoll. I have been taking her to Absolutely Animals for years to have her claws trimmed, today for full groom. The staff are exemplary - caring, understandi... See more

Company details

  1. Pet Groomer
  2. Dog Breeder
  3. Pet Store
  4. Training School

Information provided by various external sources

Dog Grooming and Cat Grooming in London, south east, run by a team of award winning groomers....A FREE consultation and a complete range of services


Contact info

4.0

Great

TrustScore 4 out of 5

25 reviews

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4.0

All reviews

(25)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Service!!

The dear woman who runs this grooming salon easily deserves the five stars. She is very confident, knowledgeable and caring of you and your cat. My baby boy Joverlein is an anxious cat. I was worried that it would be a terrible ordeal for him to have his knotted tummy shaved. If you book and go to this salon you should not worry. The people there are so sweet and caring and loving towards your cat/dog. And obviously, they do an amazing job! Thank you so much we will come back.

February 21, 2026
Unprompted review
Rated 3 out of 5 stars

Passed experience of this company is…

Passed experience of this company is that they do excellent cuts, but my dog was always reluctant to go there after the first two cuts, I thought it was a case of him needing to just get used to them, but he clearly hated it and couldn’t get out the shop fast enough….one day he came home clearly distressed after a 4 hour grooming period….took me a while to realise something wasn’t quite right. I couldn’t understand it, they said my dog was always as good as gold so I wondered why did he hate it so much. Anyway I decided not to take him back. Sometimes you have to respond to the signs of your pet and not just do what’s easiest as an owner. My dogs well-being is more important than an immaculate cut.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

the best care

I am the guardian of an elderly long-hair ragdoll. I have been taking her to Absolutely Animals for years to have her claws trimmed, today for full groom. The staff are exemplary - caring, understanding, kind and professional. I know that any cat is in the best hands and recommend this business wholeheartedly.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Results and Thoroughly Recommended

I took my Ragdoll cat to Absolutely Animals in SE12 as he had a lot of matted fur and wouldn't tolerate me detangling him. I thought reluctantly he would need a lion cut but Sophie worked her magic and managed to only remove the matted fur, giving him a spa treatment and on collection he smelled and looked amazing. I was very impressed and this will be my go to for my cat always now. Sophie took her time to explain and was very understanding. Thoroughly recommend their services, you won't be disappointed.

July 10, 2025
Unprompted review
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Reply from Absolutely Animals

Thank you so much for your kind words. We're delighted Sophie was able to help your Ragdoll feel more comfortable without needing a full lion cut. It's always our goal to work gently and with care. We truly appreciate your trust and look forward to seeing you both again.

Rated 1 out of 5 stars

Cut my dogs tail

Never had a problem before as I was very happy with the dog grooming for over a year… today I picked up my dog and I’ve seen the end of tail covered in blood, I have called the groomers once again, i have spoken with manager, the manager offered to come and see the dog at our house and to check the wound, did a first aid..I also have noticed that the dogs were groomed badly for the amount of money paid, however the manager offered to bring them in so they would fix it. However, I can’t do that because the dog is now stressed and hardly wants to leave the house.

July 9, 2025
Unprompted review
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Reply from Absolutely Animals

We’re really sorry to see you go after five years. Your dogs have always been a pleasure and we’ve truly valued your trust in us.

This was a rare accident involving one of your five dogs. We’re working with moving animals, and while we always aim for perfection, small injuries can occasionally happen despite best efforts. The wound was minor, treated twice with first aid, and we offered to fix the groom and support in any way we could.

We chose not to name the staff member involved, as we feel it’s unfair to single someone out over a one-off mistake that was handled responsibly. We hope you understand and wish you and your dogs all the best.

Rated 5 out of 5 stars

Nancy Noodles come home a supercat

Nancy Noodles come home a supercat, with a supercat look, All performed by the superstars who work at absolute animals. A super big thankyou to all of you. A great caring love session for such a small price, Thankyou again.

July 4, 2025
Unprompted review
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Reply from Absolutely Animals

Thank you for such a joyful review! We're so pleased to hear Nancy Noodles enjoyed her pampering and left feeling like a supercat. It means a lot to the team to be recognised for the care we put into every visit. We look forward to welcoming you both back soon!

Rated 5 out of 5 stars

I took my daughters Pomeranian to…

I took my daughters Pomeranian to absolute animals 1st time today . I explained she had a bad experience with grooming. They reassured us she would be fine . When I went pick her up she was laying in the groomer arms happy and content , and looking beautiful. I am absolutely over the moon with this service and highly recommend. My experience was a 15/10 thank u so much . Tat’s will be returning soon

May 10, 2025
Unprompted review
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Reply from Absolutely Animals

Thank you for such a lovely review. We’re so glad Tat felt relaxed and happy during her visit. It’s always our priority to make nervous dogs feel safe and cared for. It was a pleasure to groom her and we look forward to seeing her again soon.

Rated 1 out of 5 stars

Very unfriendly people

Very unfriendly people. They have terrible customer service

October 29, 2024
Unprompted review
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Reply from Absolutely Animals

Hi Rebecca,

We cannot find your details in our client records. Without any specific interaction to reference, we believe this review may not be genuine.

Rated 5 out of 5 stars

My Yorkie was groomed here for the…

My Yorkie was groomed here for the first time last week, and we were so impressed. The staff were extremely knowledgeable and took excellent care of my dog. When I picked her up she had clearly had a great experience as she was very calm- and she looked amazing!

May 30, 2024
Unprompted review
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Reply from Absolutely Animals

Thank you for your kind words. We're so pleased your Yorkie had a positive first visit with us. It's lovely to hear she was calm and happy after her groom, and we're glad you were pleased with how she looked. We hope to welcome you both back again soon.

Rated 5 out of 5 stars

Absolutely Animals 10/10 Every time!

I live miles away from A.A but wouldn't dream of taking my 10yr old cat Musky anywhere else! She's a long haired cat who eventually matts over time, and not a touchy touchy cat, so trying to brush her is beyond difficult! She's had her summer Lion cut and is now matt free and strutting around like queen bee! I cannot thank KAY & CHRISTINE enough. Total professionals!! 10/10

May 25, 2024
Unprompted review
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Reply from Absolutely Animals

Thank you so much for your lovely feedback. We're delighted to hear Musky is feeling like queen bee after her summer cut. Kay and Christine will be so pleased to know their care and professionalism made the experience a good one. We really appreciate you making the journey to see us and look forward to seeing you again soon.

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing! Everyone there is kind & considerate, you get brilliant service & my cat always feels better after a much needed visit. Been takng Bow there for years & Cannot recommend them enough!

May 11, 2024
Unprompted review
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Reply from Absolutely Animals

Thank you for your continued support and kind words. It's always a pleasure to see Bow and we're so pleased to know she feels better after each visit. We truly value your recommendation and look forward to seeing you both again.

Rated 5 out of 5 stars

Amazing experience

On 25/10/2023 I have a wonderful experience at Absolutely Animals Groom room, I attended a course there: Half a day Groom your own dog. That experience was amazing I learned so many new things I didn't know about taking care of my little dog. I want to say a big thank you to Mrs. Dulce who was the groomer that showed me everything and to say to her that she was amazing explaining me everything and that she was so attentive to the needs of my little girl( that was very nervous) and also to my needs. It's the best experience I had so far I felt very welcomed there. I strongly recommend Absolutely Animals.

October 25, 2023
Unprompted review
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Reply from Absolutely Animals

Thank you for sharing such thoughtful feedback. We're so pleased you enjoyed the Groom Your Own Dog course and found it helpful. Dulce is thrilled to hear your kind words as she always strives to create a supportive and informative experience. We're delighted you and your little one felt so well cared for.

Rated 4 out of 5 stars

Just completed a taster day for dog…

Just completed a taster day for dog grooming here and I am pleased to say I will be booking the full course and become qualified here. A nice friendly family business with professional groomers and tutors.

September 1, 2023
Unprompted review
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Reply from Absolutely Animals

Thank you for your lovely feedback. We're so glad you enjoyed your taster day and felt at home with us. It's great to hear you're planning to continue your training and we look forward to supporting you on your grooming journey.

Rated 5 out of 5 stars

We took our maincoon cat Harrison for a…

We took our maincoon cat Harrison for a sanitary cut and a once over all staff were very helpful with explaining everything with Harrison and what was best for him . When we picked him up we were very pleased with the results. I would defo recommend AA . And we’re defo going back .

August 5, 2023
Unprompted review
Absolutely Animals logo

Reply from Absolutely Animals

Thank you for the kind words.We look forward to seeing you again soon 😊

Rated 5 out of 5 stars

The Best By Far

What an awesome team to train with, kind to animals patient with trainees and amazingly knowledgeable.
Special thanks to Christine Cullum Nicole and Dulce.

May 1, 2023
Unprompted review
Absolutely Animals logo

Reply from Absolutely Animals

We'll let them know about your kind words, thank you for your review 🙂

Rated 5 out of 5 stars

Cat grooming

We put our Birman cat, Ozzie in for a groom back in April. The service, info & care that we had was incredible, very informative, considerate, and Ozzie looked amazing when we collected him. He was so chilled and relaxed and considering it was the first time we had used this company we were extremely impressed. Would highly recommend to anybody that has any problems with grooming their cats

April 22, 2023
Unprompted review
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Reply from Absolutely Animals

Thank you for your kind review. Very commonly first time customers don't leave them so we're very thankful 🙂

Rated 5 out of 5 stars

Thank you for grooming my 12 year old…

Thank you for grooming my 12 year old cat Rocky she looks fabulous! You were friendly and knowledgeable and defiantly put my mind at rest when I left her with you.

April 29, 2023
Unprompted review
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Reply from Absolutely Animals

Thank you for your review. We look forward to seeing Rocky again in the future 🙂

Rated 5 out of 5 stars

Absolutely Animals are Amazing!

Absolutely Animals are amazing!! I really can’t recommend them highly enough.

When my mother passed away one of her dying requests was for me to look after her beloved cat. The poor animal was in a terribly matted state, despite my best efforts to look after her fur. The kind people at Absolutely Animals took care of her and even found her a little sweater to wear.

They really did go beyond the call of duty and all at a very reasonable price.

March 4, 2023
Unprompted review
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Reply from Absolutely Animals

Thank you for your kind review.

Rated 5 out of 5 stars

Very friendly staff and an easy booking…

Very friendly staff and an easy booking process via their website. Would take my cat back again any time.

October 21, 2022
Unprompted review
Absolutely Animals logo

Reply from Absolutely Animals

Thank you for your kind words. Our website project manager worked on it for a long time so he will be happy to hear about this 🙂

Rated 1 out of 5 stars

Don’t go here!!

I thought long and hard before writing this review. A few weeks ago my 10 month old Maine coon kitten had a Matt under his armpit and he had never been to a groomer before which I explained. Everyone loves this cat from the vet to the Cattery and no previous issues there. Absolutely animals did not explain on the phone they would keep him for 3.5 hours crated most of the time until my husband arrived with him. He was not allowed to introduce the cat to them they had a whole load of cats there that were kept whilst waiting for grooming in crates.
When my husband picked him up he was told the cat was very naughty and had hissed at the groomer and bitten her when she lifted him out of his carrier. She said she would speak to me the following day. The cat had had the Matt removed but came home with a dirty bottom which he had gone with and I had to bath him myself to clean him up. When I finally spoke to Christine the following day she told me he was very difficult and said “you cats behaviour was awful” I explained he is a kitten and was probably terrified esp as there was no opportunity introduce him to her. She blames Covid which is ridiculous at this point as the vet lets an owner in now with their pet. It seemed to be all about time. She told me they take cats in and out of crates to do them bit by bit. I spoke to her about doing her grooming course and she said don’t bring Aslan you won’t be able to groom him we will let you practice on another cat. I have to say I have groomed him ever since and de matted him myself as he is never going back there. It took time for me to work out how I felt about it the cat was so traumatised he didn’t go to the toilet for two days and his nails had been cut so short for a week he couldn’t grip his cat tree and kept falling off it. We couldn’t feel’s his claws at all.
This was an abusive experience and whilst I read others have had a different experience if you have a sensitive cat or a kitten I do not recommend these people. Being told my cats behaviour was awful felt like a bad parents evening.
So I paid £75 for a dreadful experience for the kitten and ourselves and a returnee with a filthy bottom! Who was really upset for days. I wasn’t going to leave a review as I knew it would be negative but everyone I discussed it with said I really should and so I am. This happened about 8 weeks ago. Never ever again these people had on empathy for my poor kitten.

March 11, 2022
Unprompted review
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Reply from Absolutely Animals

We apologise we have just seen this review, thank you for taking the time to write your review, if you would had called/emailed us we could have looked into it.
We groom lots of cats every week and have many returning clients who are very pleased with their grooming as you said. We're very sorry you didn't have a good experience with your kitten.
We wish you well in the future.

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