Absolute Plantation Shutters Reviews 1,562

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, noting that interactions are pleasant and informative. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and smooth process from initial consultation to installation. Consumers are particularly impressed with the high quality of the product and the excellent customer service throughout. However, some customers also noted issues with product quality, specifically mentioning imperfections like bubbles and flaws in the shutters. A few other people also felt that the customer service and communication were poor, citing delays, unexpected color discrepancies, and a lack of responsiveness regarding issues encountered during installation.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the team for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service from... See more

Product

Customers had positive experiences with the product. Many reviewers are very pleased with the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Customer service

Users describe positive interactions with customer service. Many customers praised the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A number of factors make this an easy recommend. Firstly, the showroom gives you chance to experience the shutters first-hand, and get expert advice. Secondly, the finished product is superbly crafted... See more

Rated 5 out of 5 stars

We recently used absolutely shutters and couldn’t recommend them enough. From our initial meeting it was apparent they had a wealth of knowledge and gave us so many options to make sure the shutte... See more

Company replied

Rated 5 out of 5 stars

James at Absolute Shutters gave advice on styles, louvres, architraving and hinges. He measure up and returned to fit them. Very professional and tidy. All cardboard taken away. We are very ple... See more

Rated 5 out of 5 stars

We had three sets of shutters installed on 23 January 2026. The installers arrived very punctually at 9.00am (albeit without any 30 minute pre-warning - but that was OK). The installation was carried... See more

Company replied


Company details

  1. Door Shop

Written by the company

The UK's favourite 100% Hardwood Plantation Shutter Company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Can’t recommend these guys highly enough

Can’t recommend these guys highly enough

February 24, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, B Lawson, for your fantastic feedback and for recommending us so highly. It means a great deal to everyone here, from the team in our factory who produce your shutters to the staff in our showroom who help guide you through the process.

Rated 5 out of 5 stars

Absolute Plantation Shutters Are the best!!!

Absolute Plantation Shutters
Are the best! From friendly staff throughout our first to last visit The shutters themselves are top quality solid wood no MDF 10 years guarantee They maybe a little more expensive than other companies But you will save on fuel bills in the future They keep the heat in and sun out They look fantastic inside and out adding value to your property I absolutely love them 😍

July 7, 2025
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, June, for such an amazing review and for your kind words about the team. We’re thrilled that you love your solid wood shutters, appreciate the 10-year guarantee and are already seeing the benefits they bring in terms of keeping the heat in and sun out. Every set is carefully produced in our factory before being installed, and it’s wonderful to hear how fantastic they look inside and out – you’re always very welcome back to our showroom any time.

Rated 5 out of 5 stars

We have had shutters done from this…

We have had shutters done from this place in 3 rooms . Great , efficient service all the way from the beginning the the end . Love these blinds . Thank you to all .

February 23, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Emma, for your lovely review and for coming back to us for shutters in three rooms. It’s great to hear you found the service efficient from beginning to end and that you love your new shutters
. Everything is carefully made in our factory before being expertly fitted, and everyone here – in the showroom and behind the scenes – really appreciates your kind words and continued support.

Rated 5 out of 5 stars

Delivered and fitted n the tie agreed

Delivered and fitted n the tie agreed. All staff helpful and courteous. Would have no hesitation in recommending the company.

February 23, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you, Simon, for taking the time to share your feedback. We’re delighted to hear everything was delivered and fitted at the time agreed and that you found all of our staff helpful and courteous. Your shutters are carefully produced in our factory before being installed, and it means a lot to us that you would have no hesitation in recommending the company – you’re always very welcome to call into our showroom if you’re ever considering more shutters in future.

Rated 5 out of 5 stars

Shutter Installation

Arrived on time, did a great job and shutters look goos

February 23, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you for your review and for choosing us for your shutter installation. We’re pleased to hear everything ran on time, the team did a great job and that your shutters look good. Your shutters are custom made in our factory, and it’s great to know the finished result meets your expectations – you’re always very welcome to visit our showroom if you’re ever looking for ideas for future projects.

Rated 5 out of 5 stars

Quality Service, Quality Product.

Arrived on time and provided a courteous service. Expertly fitted and left perfectly clean & tidy. Everything was explained clearly and I now have quality shutters enhancing my home both inside and out!

February 23, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Andrew, for your lovely review and for choosing us for your shutters. We’re delighted to hear the team arrived on time, explained everything clearly and left your home clean and tidy, and it’s great to know your new shutters are enhancing your home inside and out. We’ll be sure to pass your comments on to our factory and installation teams, and we’d be very happy to welcome you back to our showroom any time if you’d like to look at ideas for other rooms in the future.

Rated 5 out of 5 stars

Great service from Carl and Derek

Great service from Carl and Derek. The shutters were beautifully fitted, and the whole process was super efficient. They were friendly, professional, and left everything clean and tidy. Highly recommended! 🙌

February 20, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Aneta, for taking the time to leave such a lovely review. We are delighted to hear that you are happy with your shutters and that Carl and Derek made the whole process so efficient, friendly, and tidy.

All of our shutters are crafted with care at our factory, so it is great to know you are pleased with how beautifully they were fitted. If you ever decide to add more shutters in the future, we would love to welcome you to our showroom to explore more options.

Thank you again for recommending us, it really means a lot to the whole team.

Rated 5 out of 5 stars

Great plantation shutters

Love the shutters and a great installation service from Derek and Carl

February 20, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much for taking the time to leave us this review. We are really pleased to hear that you love your new plantation shutters and that Derek and Carl provided such a great installation service.

All of our shutters are made with care at our factory, so it is great to know you are happy with the finished result in your home. If you ever fancy looking at ideas for other rooms, you are always very welcome to pop into our showroom to see more options in person.

Thanks again for choosing us and for your support.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, and fantastic looking blinds!! Very professional company.

February 19, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Hi Bob,

Thank you so much for your fantastic review and for choosing us for your shutters. It is great to hear you are so pleased with how they look and with the service you received.

All of our shutters are made with care at our factory, and it means a lot to know that quality comes through in your home. We would love to welcome you back to our showroom any time if you ever want to explore more options or ideas for other rooms.

Thanks again for your support.

Rated 5 out of 5 stars

Great product and service!

The shutters look great and my neighbours love them too. Great product and service!

January 26, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Sarah, for your lovely review and for choosing us.

We’re delighted to hear that your shutters look great and that even the neighbours are impressed.

All of our shutters are produced through our made-to-measure factory process, so it’s great to know the finished result really stands out.

You’re always very welcome to visit our showroom if you’d like to look at more styles or plan any future projects.

Rated 5 out of 5 stars

Perfect fit

From measurement to fitting alll the people I dealt with were excellent. Took less then 12 weeks to get them and they came on time on fitting day. Took less than an hour and all was done and dusted.

January 22, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Enrico, for your lovely review and for choosing us.

We’re really pleased to hear that everything went smoothly from measurement to fitting and that you found everyone you dealt with excellent.

Our factory lead times are carefully managed, so it’s great to know your shutters were ready in under 12 weeks and installed right on time, with everything done and dusted in under an hour.

If you are ever passing, you’re very welcome to pop into our showroom to see more options or chat about any future projects.

Rated 5 out of 5 stars

Professional and reliable company

Professional and reliable company. From measuring up to fitting cannot fault. Great communication. Brilliant shutters fitted to perfection...love them.

January 30, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Lynn, for taking the time to leave such a lovely review and for your kind words about our team’s professionalism and communication.

We’re delighted to hear you’re so happy with your shutters and that everything from measuring up to fitting went smoothly.

All of our shutters are made to measure through our factory process, so it’s great to know the finished result feels “fitted to perfection” in your home.

You’re always very welcome to pop into our showroom any time if you’d like to look at more options or plan future rooms, and if you ever need anything at all just give us a call.

Rated 5 out of 5 stars

Dynamic duo

Dynamic duo, Adam and Karl, have just left on another mission leaving us delighted with their workmanship and company. From initial visit to installation of shutters was excellent. Highly recommend this company.

January 30, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much for your lovely review, Margaret.

Adam and Karl will be over the moon to be called a “dynamic duo”, and we’re delighted to hear you were so pleased from the initial visit right through to installation. It’s fantastic to know you’d highly recommend us and that you’re so happy with your new shutters.

If you’re ever passing, you’d be very welcome to pop into our factory and showroom to see more of our products and chat through any future ideas you might have. Thank you again for choosing Absolute Plantation Shutters.

Rated 1 out of 5 stars

Poor communication

Poor customer service and communication , I wanted the shutters installed for Christmas which they said they could do at the appointment then it was after Christmas. If they’d been honest then I could have gone elsewhere. Miscommunication over appointment timings. Shutters colour isn’t as expected. Cheap plastic paper stickers over screw holes. You get left with all the rubbish to dispose of. The actual shutter fitting is good and neat.

December 30, 2025
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you for your review, SN, and for taking the time to share such detailed feedback. I’m sorry that your experience hasn’t matched what you were hoping for, particularly around timings, communication and some of the finishing details.

At your design appointment we explained that our guaranteed pre-Christmas fitting cut-off had already passed, so from that point we could only provide an estimated timescale rather than promise installation before Christmas. Your shutters were booked into the next available fitting slot once they arrived from the factory, which fell between Christmas and New Year, but I fully understand how disappointing this was when you had hoped to have them installed for Christmas itself.

Regarding the installation time, your order confirmation shows a scheduled slot between 8–9am, and as you were unable to take the earlier 7.30am appointment your job was placed second on the fitter’s route, which is why they arrived during that time window. I’m sorry for any frustration caused while you were trying to reach us first thing in the morning; our office opens at 8.30am, and we’ll review how clearly we communicate this so customers know when they can contact us on the day of fitting.

I’m pleased to hear you felt the shutter fitting itself was good and neat, but I’m sorry that the colour and the screw hole covers were not as you expected. The shutters were produced in the colour selected at survey, though we do appreciate that lighting and décor can make a finish appear slightly different once installed, and the small round caps you mention are the standard manufacturer-supplied covers used to conceal the fixing points.

On the rubbish left behind, our booking confirmation and terms explain that our installers remove recyclable packaging, while non-recyclable waste is left for the customer to dispose of. That said, this should have been made clearer to you on the day, and I’ll be reminding our fitting teams to explain this before they leave each property so no one is left unsure about what will and won’t be taken away.

We do take your comments seriously and will be using them to improve how we set expectations and communicate around timelines, appointment windows, finishing details and waste removal.

Rated 5 out of 5 stars

Excellent product, professionally installed.

We had three sets of shutters installed on 23 January 2026. The installers arrived very punctually at 9.00am (albeit without any 30 minute pre-warning - but that was OK). The installation was carried out very efficiently, and with no mess, and we are delighted with the results. We have used Absolute Shutters before, and would have no hesitation in recommending them.

January 23, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you very much for your lovely review, Stuart, and for continuing to choose us for your shutters.

We are delighted to hear you’re so pleased with the three new sets installed on 23 January and that you found the team punctual, efficient and tidy on the day. It’s wonderful to know you’d have no hesitation in recommending us, as repeat customers like yourself mean a great deal to everyone here at Absolute Plantation Shutters.

If you are ever passing, you’d be very welcome to visit our factory and showroom to see more of our products and discuss any future ideas you might have. Thank you again for your continued trust and support.

Rated 5 out of 5 stars

Efficient and explained everything we…

Efficient and explained everything we need to do after the shutter has been fitted.Tidy and cleaned up when finished the job.

January 29, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much for taking the time to share your feedback, Gary.

We are really pleased to hear you found the installation efficient and that everything was clearly explained for aftercare once your shutter was fitted. Our fitting teams always aim to leave each home tidy and clean, just as we’d want our own homes to be.

If you ever have any questions or would like to see more of what we do, you’re very welcome to visit our factory and showroom where we can show you our full range of shutters and options for any future projects. Thank you again for choosing Absolute Plantation Shutters.

Rated 5 out of 5 stars

Thanks to Adam and Carl for their…

Thanks to Adam and Carl for their friendly and efficient fitting service today. The shutters look great 😊

January 26, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Kirsty, for taking the time to leave this lovely review and for choosing Absolute Plantation Shutters.

We are delighted to hear that you’re pleased with how your shutters look and that Adam and Carl’s friendly, efficient fitting service made the experience a positive one.

All of our shutters are made to measure at our factory, and it’s great to know the quality and finish are shining through in your home.

You’re always very welcome to visit our showroom any time if you’d like to see more options or discuss future projects.

Rated 5 out of 5 stars

Absolute Plantation Shutters

Adam and Carl were great, they fitted the shutters really well and efficiently.

January 19, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Sarah, for sharing this lovely review and for choosing Absolute Plantation Shutters.

It is great to hear that Adam and Carl fitted your shutters so well and efficiently, and that you are pleased with the result.

Everyone back at our factory takes real pride in making shutters that are straightforward to install and look fantastic once in place, so your comments mean a lot to the whole team.

If you are ever considering shutters for any other rooms, you are very welcome to pop into our showroom to see more styles and options in person.

Rated 5 out of 5 stars

Really changes the look and feel of the house

From start to finish the process has been simple and straightforward. When it came to the installation, Adam and Karl were polite, courteous and provided as great walkthrough of how the shutters worked. They have made such a difference to the look and feel of our home. Would highly recommend.

January 15, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Mark, for taking the time to leave such a lovely review and for recommending us.

It is fantastic to hear that the whole process felt simple and straightforward, and that Adam and Karl’s walkthrough of the shutters has helped you get the most from them.


The team back at our factory take great pride in making shutters that really change the look and feel of a home, so it is wonderful to know they have made such a difference for you.

You are very welcome to call in to our showroom any time if you ever want to look at more options or ideas for other rooms in the future.

Rated 5 out of 5 stars

Very impressed with the blinds lads…

Very impressed with the blinds lads were very quick & cleaned up after they were done would highly recommend

January 12, 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Dear James,

Thank you so much for your excellent 5-star review! We're delighted to hear that our team impressed you with their speed and professionalism. It's particularly pleasing to know that they took the time to clean up thoroughly after completing your shutter installation – that attention to detail and respect for your home is something we take very seriously.

Your recommendation means a great deal to us. The high standards you experienced are a reflection of the quality training and commitment our team brings to every job, underpinned by the rigorous manufacturing processes we maintain at our factory and the professional service our showroom team provides. We're committed to delivering this level of excellence to every customer.

We truly appreciate your business and would be delighted to help you with any future window covering needs.

Best regards,
Absolute Plantation Shutters Team

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