I paid for a full spread of GCSE's for my son, and he was progressing well and then suddenly was not able to log in anymore, and no emails answered, and the contact number refused to answer (although... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Impossible to get in touch through the system (Contact Us button doesn't work - its a dead end) or by phone to resolve an issue affecting courses automation. Their representatives are always 'busy'. T... See more
Awful. I paid for tutor support, yet have been unable to contact any of my tutors. The courses are majority youtube videos, meaning they are basically just profiting off of someone else’s work, probab... See more
My son is doing x2 A levels with Absorb. He has changed his course three times with no additional costs. They have been understanding, informative and above all kind. I wish we'd found them earlier... See more
Company replied
Company details
Information provided by various external sources
Helping thousands of students explore their interests, gain qualifications and move on to new careers. Expert tutor support, engaging lessons and interactive resources.
Contact info
2.5
Poor
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have found this so much better than I…
I have found this so much better than I first thought it would be. The mini assessments have definitely helped me to see where I’m struggling and all the extra help from tutors has been great!
June 3, 2020
Unprompted review
Reply from Absorb Online Learning
Pleased to read that you like the mini assessments, the courses are designed to support students with overcoming any areas which they are struggling with. Your comments regarding the tutor will be passed on - our tutors are all very experienced in supporting online learners. Thank you for taking the time to leave a review.
Very efficient and supportive would…
Very efficient and supportive would highly recommend
June 2, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. We work hard to ensure that our students feel supported.
Brillant service
Brillant service. The customer support, Killian, was a great help and did his best to get the best for me and with payments. Very supported and confident it's going to go well. Excited to start
June 1, 2020
Unprompted review
Reply from Absorb Online Learning
Our customer support are all tutors so it ensures we can give the most accurate and helpful advice about courses. Great to hear that Killian could help and we will ensure that your comments are passed on. Best wishes with your studies and thank you for taking the time to leave a review.
I feel very supported in my studies.
May 27, 2020
Unprompted review
Reply from Absorb Online Learning
great to hear that you feel supported in your studies, our tutors work hard to ensure that students have a positive learning experience. Thank you for taking the time to post a review.
Kerrin was very helpful
Kerrin was very helpful, answered all my questions. He was very knowledgeable and thanks to him I enrolled into 2 courses and to top it all he gave me an GCSE free.
Now all my available time is filled 😁 studying which I'm looking forward to.
May 26, 2020
Unprompted review
Reply from Absorb Online Learning
Pleased to hear that all your questions were answered. All queries are answered by qualified tutors which helps to ensure that the information is accurate and useful. I hope that you enjoy your studies and thank you for taking the time to post a review.
A-level Accounting
I took Accounting A level online with Absorb and it was the best thing I did. The layout of the course is made super clear & easy with each topic broken down into a simple format and a topic test after each !
My tutor Lakshmi was always very fast with replying to my queries and also helped me out where it was needed.
Overall I am very impressed with the service I received.
May 21, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review. Great to read that you have found the layout and format of the course straightforward, we work hard to create engaging and interactive content. Your positive comments regarding the support you received will be passed on to your tutor.
On line learning is a great way of…studying for a new career at home.
On line learning is a great way of learning a new skill or training for a new career especially due to the recent Covid 19 virus. I have only just started my learning journey with Absorb online but so far have had no complaints. Dawn Grubb
May 17, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review. Many people are recognising the benefits of online learning in the current circumstances and we hope to provide engaging content with expert tutor support throughout. I hope you continue to enjoy your course.
I had a great experience with absorb
I had a great experience with absorb. My tutors were always there for me whenever I needed guidance. They presented my lessons in a clear and structured way. My tutors had my lessons planned and gave me a clear idea of my subject areas.
May 15, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to leave a review. It is great to read that you have enjoyed your experience of learning with Absorb Online Learning and felt supported by your tutors. We will pass on your feedback to them.
Great way to take a GCSE online
Was initially helped out with advice from Bridgette about which qualification would be best for me.
Payment was easy and was able to take the course at my own pace online. I chose the IGCSE in human biology as I didn’t have a suitable grade in a science from leaving school. Course broken down into topics with information and videos. Online support available from an online tutor.
Hoping to have passed with a good grade but owing to current situation with exams for 2020 cancelled owing to Coronavirus I have to wait as to what my tutors award me. Would consider using Absorb in the future and thanks to all those who have assisted me on this journey.
May 14, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for your kind words and taking the time to review the course. It is great to hear that you found the course straightforward, easy to follow and that you would consider using Absorb Online for any future courses. Please be aware that our tutors do not award the grade. In the current situation evidence is submitted to the exam centre and the grade is awarded by the exam board.
Finding learning really enjoyable !
Finding learning really enjoyable !!
Tutors are really helpful and always answer all my questions
April 28, 2020
Unprompted review
Reply from Absorb Online Learning
Great to hear that you are finding the learning enjoyable. We do our best to create interesting, interactive and engaging courses. Your kind comments about the tutors will be passed on. Thank you for taking the time to post a review.
The course material is all so clear and…
The course material is all so clear and well written and put together. You can tell it's been compiled by actual teachers who are experts in their field and you can really trust. You also get a sense of the passion that the teachers have for the subject, which feels very motivating for a student.
April 6, 2020
Unprompted review
Reply from Absorb Online Learning
Pleased to read that you like the materials and are feeling motivated to complete the course. We take a lot of time to ensure the quality of the materials, which has all been written by our expert and qualified tutors. We are constantly updating and improving the range of materials and activities available. I hope that you continue to enjoy your course.
Really friendly and helpful staff
Really friendly and helpful staff, incredibly personable, supportive and easy to talk everything through with. Thank you.
April 6, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for the kind words and for taking the time to post a review. It is great to read that you found the information and staff helpful. We will ensure that this is passed on.
Excellent response to all my initial…
Excellent response to all my initial enquiries, so quick and easy to communicate with. Would highly recommend.
April 5, 2020
Unprompted review
Reply from Absorb Online Learning
Great to hear that the team could answer all your questions. Thank you for the recommendation.
Excellent service so far
Excellent service so far, after doing lots of research on line to find out what I get for my money compared to other sites There are lots of extras easy to use links on how to study and Encouragement . I have found the dashboards easy to navigate so far and verbal communication inspiring a positive, can do attitude going forward can’t wait to start my journey !
April 4, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you for your kind words. So glad you feel so positive - it's what we try to foster in all our students.
A Level Classical Civilisation.
Very helpful, great service when my browser would not open the app. Content of course very varied and detailed
March 17, 2020
Unprompted review
Reply from Absorb Online Learning
Lovely to hear from you. So glad our tech team helped you out and that you are now enjoying your course. Remember...do the hours - get the result!
I find the course very interesting and…
I find the course very interesting and the dashboard works very well and easy to use. I am disappointed in the forum as there seems to be no real discussions going on.
March 17, 2020
Unprompted review
Reply from Absorb Online Learning
Thanks Martin. The A level Politics is one of our new courses. As such we have just started enrolling students. I expect that as the numbers climb you will see plenty of discussion.
Great customer service so far
Had lots of questions as we home educate and needed to find out if suitable for us. Made several enquiries about igcse and subscribed to one subject to start. Then after just two days we decided to add another four subjects. Very helpful lovely people and daughter loves the layout of the courses. Great so far.
February 28, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you. It's always nice to hear that people are getting a lot of our courses. We put a lot of work into them. Over the next few months you will see a lot of new features that we are working on.
Brilliant company
Brilliant company! They we're very nice and I'm so excited to be a part of it :)
January 26, 2020
Unprompted review
If you want to ENJOY your course, not just pass: sign up to Absorb.
It took me a lot of courage to decide to enrol in A Level maths but Absorb have made it something to look forward to. Kieran, my tutor, was fantastic to speak with and ensured I felt fully prepared and supported for the course ahead. The online platform is easy to use with useful vlogs. The tutor group is so useful as people often ask question you are thinking but perhaps don’t want to ask! Highly recommend!
January 9, 2020
Unprompted review
Reply from Absorb Online Learning
Thank you Kim for your kind words. We will let Kieran know, again, how wonderful he is.
Reply from Absorb Online Learning
This is the second time you have reviewed the same course. We have tried to explain to you why your original assertions that the tutor is wrong are not actually correct. You are basing your review on being unwilling to accept our tutors expert advice.
In particular, the tutor you have complained about receives excellent feedback from student.
The tutor asked us to intervene in your discussion with her as you were refusing to follow her advice. advice to you was as follows:
The English tutor has asked us to have a look at your recent conversation with her.
It would seem that you are disputing her advice on a number of issues.
For example, you are refusing to agree that "So I will sneak off to the sheer escape of dreams." is an example of assonance.
Clearly, in this sentence, there is a repeated sound. The ee sound appears in 3 words sneak, sheer and dreams. This is a classic example of assonance as there is a repeated sound.
It appears that you are trying to prove Marie wrong by looking things up on Google. However, the answers you get on google are not necessarily correct as all google does is direct you to pages where certain phrases are found by its search engine.
None of these pages are fact-checked by google and can, very easily, have wrong information. Even sites like wikipedia can have errors in them as they are not checked as often as they should. Also, if what you are asking google for is in itself incorrect, you will be directed to the wrong pages.
For example, the questions about the number of texts. What was the question or phrase you typed into google? There are various versions of GCSE and IGCSE courses.
Please always assume that Marie knows what she is talking about. She is an expert in English language usage and the content of this IGCSE course.
That's not to say you shouldn't challenge anything...the course may have an error here and there like any text. However, once you have alerted Marie to what you think may be an error and she has checked it and provided you with an explanation, then you can be assured that what Marie tells you directly is correct.
Please email me back if you have an questions or you need clarification.
You never responded to this email.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.