I paid for a full spread of GCSE's for my son, and he was progressing well and then suddenly was not able to log in anymore, and no emails answered, and the contact number refused to answer (although... See more
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Impossible to get in touch through the system (Contact Us button doesn't work - its a dead end) or by phone to resolve an issue affecting courses automation. Their representatives are always 'busy'. T... See more
Awful. I paid for tutor support, yet have been unable to contact any of my tutors. The courses are majority youtube videos, meaning they are basically just profiting off of someone else’s work, probab... See more
My son is doing x2 A levels with Absorb. He has changed his course three times with no additional costs. They have been understanding, informative and above all kind. I wish we'd found them earlier... See more
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Company details
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Helping thousands of students explore their interests, gain qualifications and move on to new careers. Expert tutor support, engaging lessons and interactive resources.
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2.5
Poor
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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So far my experience with absorb…
So far my experience with absorb learning has been fantastic. The way the course is outlined really speaks to me. I find learning (chemistry) easy and fun. There are mini tests after each section that help with seeing how well I understood the topic. I haven’t spoken to a tutor yet,as I didn’t need to yet, but I’m sure they are fabulous.
February 16, 2021
Reply from Absorb Online Learning
Thank you for taking the time to post a review. Great to read that you have found the course materials and quizzes effective in supporting your learning. Don't forget that the tutor is there to support you and can be contacted at any time. Enjoy the rest of your studies.
Learnt more than expected
Really helpful and I’ve learnt more than I expected. I’ve been able to study at my own pace and not worry about being under pressure. The tutors are incredibly helpful and informative too, so if you’re looking for something to learn and study in your own time, I definitely recommend :)
February 16, 2021
Reply from Absorb Online Learning
Thank you for the recommendation and for taking the time to post a review. I will pass your comments back to the relevant tutors - great to hear that they have been helpful and supportive with your studies.
My son is doing x2 A levels
My son is doing x2 A levels with Absorb. He has changed his course three times with no additional costs. They have been understanding, informative and above all kind. I wish we'd found them earlier in all of my children's school life. The systems they have in place acts as an exceptional learning tool for either independent learning or additional support for home schooling.
February 15, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. We want student's experience to be a positive one, learning a subject they enjoy. If this means switching courses we are happy to accommodate this - great to hear that this has helped your son.
English IGCSE in 8 months
Just completed English IGCSE in 8 months and my exam result came through yesterday.
The teaching method works well and can be worked around any other schedule.
Now I just have to decide which course to do next...!
February 13, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review. Great to hear that you have successfully completed the IGCSE English course and received your exam result. Many of our students like the flexibility of the courses, pleased that it worked effectively for you.
Good luck with whatever you decide to do next - perhaps one of our many A Level courses :-)
Ok course, rubbish admin
Enrolled easy enough, course pretty good. But the started sending me somebody else’s course details / personal info. And then double charged me, then took an age to refund.
*personal info - name, email address, course materials.
February 5, 2021
Reply from Absorb Online Learning
Good to hear that you were happy with the quality of the course and the enrolment process. The learning platform we use - Moodle does not share personal information, although of course the forums allow students on the same course to communicate with each other. If there were issues of concern could you please contact info@absorbonlinelearning.biz so that these can be resolved.
Great company for studying
So my daughter and I have both signed up to study maths and biology so we can resit our exams
The course information is brilliant
Lots of guidance and help
Easy to follow and track progress
Would definitely recommend
February 5, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. Great to hear that you are finding the course materials effective for study and the ability to track your progress useful.
my "tutor" that i have spoke to Justine…
my "tutor" that i have spoke to Justine was a very good and very polite person and she helped me make my day better! Also, she tried to help me with my maths
February 5, 2021
Unprompted review
Reply from Absorb Online Learning
Thank your for taking the time to post the review and great to hear that Justine was able to help you. Your comments will be passed on.
atrocious they rinse your bank account…
atrocious they rinse your bank account then leave you hanging and do not give a damn about your grades financial position nor the financial struggle during a pandemic to even afford to pay for exams plus their learning software is atrocious one of the worst ever they are abusing their authority as a learning provider is this absorb online learning and are robbing peoples money for their own benefit and sheer greed should this carry on they should be investigated by the necessary government organisation responsible for regulating learning independent online learning providers providers I know the prices are cheap but they are setting you up in essence for complete and utter failure one of the worst learning providers I have came across abysmal absolutely terrible !
January 30, 2021
Unprompted review
Reply from Absorb Online Learning
We have investigated your concerns and issues with Absorb Online Learning looking back at email communications and records of contact. Since enrolling with Absorb in February 2020 you have made requests for course changes all of which we have facilitated for you. In all your contacts with Absorb Online our staff have been professional and polite, even at the times when your tone has been confrontational. This includes the occasions when you demanded we complete a UCAS reference for you. We informed you that as you had not completed any assessments in any of your subjects and that you needed to complete certain assessments. Your response was, "Hurry up and right me a reference quit messing around will you". As a responsible and respected learning provider, we simply cannot provide references based on nothing.
As you will see from our many other reviews the overwhelming majority of students find the learning platform effective and the courses straightforward to follow. If you had an issue with the courses, the tutors are available to contact at anytime and will respond within 1 working day. At no point during the last 11 months have you made contact with the tutors on your courses.
With regard to payments - at no point have any payments been taken other than those that you agreed to in payment for the courses. If there is an issue with making payments please email info@absorbonlinelearning.biz and someone from finance will contact you.
Forget the rest, Absorb is the Best!!
This is an extremely useful, educational and user-friendly site! I would recommend it to anyone wanting to gain scholarly academic qualifications in a painless, comprehensive, chatty manner. Forget the rest, Absorb is the Best!!
January 28, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. Great to hear that you enjoy the format of the courses.
Thank you Absorb Online
Spoke to Kieran today about exam centres - he was extremely helpful. Any queries are always answered promptly by the team. Both the IGCSE Maths and IGCSE English courses are brilliant. Highly recommend Absorb Online.
January 27, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for the recommendation and for taking the time to post a review. Great to hear that Kieran was able to help with your queries and that you are impressed with the standard of the courses. Your comments will be passed on to the team.
Would highly recommend Absorb as First Class Learning Platform
Cannot thank Kieran enough for his time and patience answering our multitude of questions before we signed up. He explained everything down to the minutest detail and we are totally satisfied that we are now going to be doing our learning and exams with Absorb - signed up for 8 courses today, and plan to enrol our two children on further courses once they have familiarised themselves with the learning platform. Would highly recommend Absorb, especially in the current circumstances. The website and the course work is easily accessible, fun to use and very self-explanatory. The only criticism is, being a Scot myself and a true Rangers supporter, finding out that Kieran, a true Scot as well, is a 100% Celtic supporter. He obviously has never watched a decent football match! Despite this small anomaly, he is a very nice man and has a wealth of information to impart. As for his choice of football team, well you can't win 'em all!
January 26, 2021
Unprompted review
Reply from Absorb Online Learning
Unfortunately we can do nothing about Kieran football allegiance. However, great to hear that he was able to answer all your questions and help to enrol your children on the courses you have selected. The flexibility of the system does make the learning platform ideal for home learning for students of all ages, as you say, particularly in the current circumstances. Thank you for the recommendation and for taking the time to post a review.
Very good online tutoring
I am really pleased I enrolled with Absorb. The courses are well-written and easy to follow with lots of quizzes to help me check my work. The tutors have always been helpful when I have contacted them and I would highly recommend them for anyone wanting to take an A level course.
January 25, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. Great to hear that you are finding the courses effective and easy to follow. I will pass your comments on to the tutor team.
I wish I had searched real review
I wish I had searched real reviews before buying this, nothing but a money hungry organisation. Materials are not worth the money and pretty much all of it can be accessed for free elsewhere. Poorly written and loads of spelling mistakes all over the main page. I've only ever logged in once and straight away noticed the mistakes on the first page. Havn't paid the the last 60 pounds yet because absorb decided too take two payments in December, Christmas time. The course I was told was 120 pounds. Its actually double that. Now because I havnt paid the last 60 they have added 20 pounds on and passed the case to a debt collector apperantly. No phone calls or letters, just 1 email that I managed to find in my junk email. I will be happy to take these people to court if it comes to it and I will be reporting them to trading standards. You can't pass a debt on if no paper work was ever signed, but these people seem to think you can. Avoid at all costs.
January 23, 2021
Unprompted review
Reply from Absorb Online Learning
It is not possible to respond to the specific issues in your review either on here or via email as we are unable to identify you as one of our customers.
Whilst we welcome constructive feedback on our courses, it is impossible to know where the errors you mention are - if you contact us via info@absorbonlinelearning.biz we would be only to happy to discuss this with you further.
With regard to payments - these are set up via a direct debit in accordance with your instructions. If there was an issue with payments then an email to info@absorbonlinelearning.biz would have ensured that this was resolved immediately. When direct debits are cancelled by the customer without informing us then a series of emails are sent to ask the customer to contact us and giving alternative options for payment.
Excellent, but lost one star
Excellent, but lost a star because of persistent reminders to review.. so I did.
January 21, 2021
Reply from Absorb Online Learning
Thank you for taking the time to post a review - great that you have found the course excellent. Apologies if you found the review requests irritating. However, we are always keen for feedback good or bad so that we can continue to improve our service and courses.
Very satisfied with customer service…
Very satisfied with customer service and initial experience with the lessons.
Haven’t given it 5 stars as not see the programme through yet or had any contact with tutors
January 17, 2021
Reply from Absorb Online Learning
Thank you for taking the time to post a review. It is lovely to hear that you are very satisfied with the customer service and your first experiences of the lessons. Your tutors will soon be in touch to say hi and introduce themselves. Enjoy your studies.
Great online course to complete my A-Levels
Great online course to complete my A-Levels and assessments with supportive assistance on choosing what was right for me.
January 14, 2021
Reply from Absorb Online Learning
Great to hear that our staff could help you to find the right course for you - all the staff are experience teachers and tutors so are well placed to give effective advice regarding courses. Enjoy your studies.
Amazing!
I used Absorb resources to study A-level physics and chemistry during lockdown. The learning materials are well-presented and the online support is fantastic. Great service, would recommend!
January 13, 2021
Unprompted review
Reply from Absorb Online Learning
Great to hear that we could help support your studies in these very odd times. Thank you for taking the time to post a review and for the recommendation.
Great courses and helpful support!
High quality courses helped me realise my ambitions, and course support was super friendly and helpful, 5 stars!
January 13, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review. It is always lovely to hear when the courses have helped someone make the next step in achieving their ambitions.
Very helpful and supportive tutors.
January 11, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review - good to hear you have found our tutors supportive and helpful.
I want to thank Absorb for all they have done for me
I want to thank Absorb for all they have done to help me get my qualifications. I was doing GCSE maths and English with them and got an A in both. The courses are fantastic and the tutors so helpful.
January 11, 2021
Unprompted review
Reply from Absorb Online Learning
Thank you for taking the time to post a review and for the recommendation. It is great to hear that you have found the courses and tutor support effective.
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