Great online company and seems to have excellent customer service - although thankfully I’ve had no major issues requiring me to test their customer service out too much! I’ve been ordering peptides f... See more
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I have used Accelerate Labs a few times now and am very happy. Shipping is quick and my order is accurate. Great sales every few months with discount codes always floating around. I truly feel I am ge... See more
Accelerate Labs' $15.00 shipping fee is overpriced compared to other peptide companies, especially for orders under $50.00. Also, their promo codes "do not work" for necessary peptide reconstituti... See more
Company replied
Fast Shipping, affordable peptides, so far quality has been great. I apperciate the phone call I recieved to make a payment when I did not see the invoice in my email, so I was able to take advantage... See more
Company details
Written by the company
At Accelerate Labs, we are dedicated to advancing scientific research by providing the highest-quality research peptides available. With a focus on purity, integrity, and rigorous quality control, our USA-made products are trusted by leading researchers in the field. Every product we offer meets stringent 99%+ purity standards, ensuring the highest level of research-grade materials. All of our peptides are sterile, lyophilized, and securely sealed to maintain their integrity. We are proud to support the scientific community with reliable products that meet the most rigorous expectations. We take the quality and safety of our products seriously. Each batch undergoes rigorous 3rd party testing in the USA, verifying purity and efficacy before being made available to our research customers. This dedication to transparency and safety ensures you receive the best possible materials for your research. All of our products are strictly intended for research use, limited to in vitro testing and laboratory experimentation. They are not intended for human or animal use or consumption. Handling is restricted to licensed, qualified professionals only. These products are not classified as a drug, food, or cosmetic and must not be misbranded, misused, or mislabeled as such. Accelerate Labs is a chemical supplier. Accelerate Labs is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Accelerate Labs is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.
Contact info
382 NE 191st St. PMB 418694, 33179, Miami, United States
- (813) 278-7549
- support@accelerate-labs.us
- accelerate-labs.us
4.4
Excellent
195 reviews
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Replied to 100% of negative reviews
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Expensive Shipping Fees / Promo Codes Don't Apply to BAC water
Accelerate Labs' $15.00 shipping fee is overpriced compared to other peptide companies, especially for orders under $50.00. Also, their promo codes "do not work" for necessary peptide reconstitution solutions like BAC water and PBS solution. However, they did give me a $3.00 discount which was nice.
After reconstituting with their PBS solution my ARA-290 peptides did not clear up completely and there remained floaters and a few small clumps in the reconstituted ARA-290 peptide vial. I'm not sure if their PBS isn't strong enough for ARA-290 or my peptides had impurities.
P.S.: other peptide companies give free shipping on $100 orders. $300 for free shipping is way too much.
September 6, 2025
Reply from Accelerate Labs
Hi Don— A few facts for the record:
Order history: You’ve purchased PBS solution only (no peptides). Your new-subscriber code was successfully applied on that first order.
Before this review: You contacted us requesting another discount. We explained—in advance—that lab supplies like PBS/BAC are excluded from most promos (as stated in the offer terms). The codes do work on eligible items.
Shipping: Our $15 flat rate covers tracked carrier service and compliant packaging. On small carts it can feel high; most customers bundle or use our high-value option below.
Best value: We offer free shipping + 10% off on complete orders of $300+ (automatic at checkout on eligible items).
You’ve edited this review several times; if anything above is inaccurate, reply and we’ll happily post the invoice and promo application screenshot for clarity. We stand by our pricing and posted terms—and we don’t make ad-hoc exceptions after a purchase in exchange for a different review.
—Accelerate Labs Support
All items sold for research use only.
Outstanding Service and Quality
I have only had a good experience with Accelerate Labs. Great service. Fast shipping. Excellent products. The price cant be beat anywhere for the quality. FREE Shipping after a certain price, and customer service is on point. I will only buy from Accelerate Labs.
September 10, 2025
Trustworthy!
My last order with Accelerate was late but after correspondence with customer service after the package arrived it was deemed a USPS issue not an Accelerate issue. All the previous orders and more importantly-product-from Accekerate have been delivered in a timely manner & were very effective. Definitely a trustworthy company!
July 16, 2025
Unprompted review
Very easy to order and prompt responses…
Very easy to order and prompt responses to any questions.
September 3, 2025
I purchased a bottle of Ratatouille…
I purchased a bottle of Ratatouille time for $230. When other companies with good products so the same 10 mg for just $100 but for $230 she got 30 mg. I paid $200 and something dollars for just 10 mg. And I buy from y'all a lot. When I tried to see if you can meet their price I was told no. So I'll just go to another company.
August 12, 2025
Customer service has been exceptional
Customer service has been exceptional. As far as product, not taken enough to respond yet. Price was great!
August 8, 2025
My shipment was sent to the wrong…
My shipment was sent to the wrong address even though my confirmation email had the correct address on it. Emailed the “contact us” never received a response so I emailed the support@accelerate email and got a message that the email does not accept mail. $350 spent and no product or way to contact the company.
August 6, 2025
Product arrived within 3 days of…
Product arrived within 3 days of ordering. I had asked a question on line and received instant response. Great packaging. Great product. No issues
July 31, 2025
Fast service and quality products!
July 30, 2025
Responsive!
July 5, 2025
I only got one of the Ten viles I…
I only got one of the Ten viles I ordered. The system wouldn’t process the 30% off for the sale. I’ve tried to emailed them four times and all their emails get returned undeliverable. Theirs no phone number to call. Unless something happens I won’t order from them again.
July 5, 2025
Excellent fast shipping
Excellent fast shipping. Great customer service. Amazing prices.
June 7, 2025
The package was open and the contents…
The package was open and the contents barely hanging in. Package should have been taped shut. By the grace of God it was still inside. The delivery time was good though just please make sure packages are secured better
May 31, 2025
Received order within the week
Received order within the week, tested product for two weeks and results are great
April 29, 2025
It arrived very quickly.
May 5, 2025
Very responsive to request for…
Very responsive to request for information from their web site. Materials were received withing a couple of days and the peptides are of excellent, consistent quality.
May 3, 2025
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