Accelerate Labs Reviews 

195
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great online company and seems to have excellent customer service - although thankfully I’ve had no major issues requiring me to test their customer service out too much! I’ve been ordering peptides f... See more

Rated 5 out of 5 stars

I have used Accelerate Labs a few times now and am very happy. Shipping is quick and my order is accurate. Great sales every few months with discount codes always floating around. I truly feel I am ge... See more

Rated 3 out of 5 stars

Accelerate Labs' $15.00 shipping fee is overpriced compared to other peptide companies, especially for orders under $50.00. Also, their promo codes "do not work" for necessary peptide reconstituti... See more

Company replied

Rated 5 out of 5 stars

Fast Shipping, affordable peptides, so far quality has been great. I apperciate the phone call I recieved to make a payment when I did not see the invoice in my email, so I was able to take advantage... See more

Company details

  1. Biotechnology Company
  2. also in
  3. Biochemical Supplier

Written by the company

At Accelerate Labs, we are dedicated to advancing scientific research by providing the highest-quality research peptides available. With a focus on purity, integrity, and rigorous quality control, our USA-made products are trusted by leading researchers in the field. Every product we offer meets stringent 99%+ purity standards, ensuring the highest level of research-grade materials. All of our peptides are sterile, lyophilized, and securely sealed to maintain their integrity. We are proud to support the scientific community with reliable products that meet the most rigorous expectations. We take the quality and safety of our products seriously. Each batch undergoes rigorous 3rd party testing in the USA, verifying purity and efficacy before being made available to our research customers. This dedication to transparency and safety ensures you receive the best possible materials for your research. All of our products are strictly intended for research use, limited to in vitro testing and laboratory experimentation. They are not intended for human or animal use or consumption. Handling is restricted to licensed, qualified professionals only. These products are not classified as a drug, food, or cosmetic and must not be misbranded, misused, or mislabeled as such. Accelerate Labs is a chemical supplier. Accelerate Labs is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Accelerate Labs is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.4

All reviews

(195)

10 reviews in the last 12 months

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Rated 4 out of 5 stars

Different vial than previously received

In the past, the medication has come in a glass vial clearly marked with your company’s name and logo and the full information/name of the contents. This time I received a blank label with “SEMG 5ml” on it. No accelerate lab label. Nothing.

Updated- someone from accelerate labs reached out to me the following day by e-mail AND phone after I had emailed them with my concern and reassured me they were going through issues involving copyright infringement for their old label, which is why it had been replaced with the new generic label for the time being. I was glad to hear back from them so promptly, but still have more questions.

March 24, 2024
Accelerate Labs logo

Reply from Accelerate Labs

Hey Michelle. We tried to reach out to you on 2 different occasions from email to phone call and voicemail with no response to remedy this situation.

For legal reasons we switched labels to a more "generic label" to avoid any possible copyright infringements. This is why you once had a label with our logo and now it does not. The quality of the product has not changed in any way. We still use the same supplier for our raw materials.

We have discussed using the generic label but also adding our logo back to avoid any further confusion. We sent you a picture via email of both labels for reference. If there is anything else we can do for you, please let us know.

Rated 5 out of 5 stars

It was a easy transaction

It was a easy transaction. The product I received seem to be high quality and working as described.

March 4, 2024
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Reply from Accelerate Labs

Glad to hear Wade!

Rated 5 out of 5 stars

Second order

Second order, both times shipped right away & tracking provided. Product is great.

February 27, 2024
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Reply from Accelerate Labs

Glad to hear Jami!

Rated 5 out of 5 stars

quick response

quick response. great customer service as well. Pricing is great as well.

February 2, 2024
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Reply from Accelerate Labs

Thanks, Stephen!

Rated 5 out of 5 stars

Prices are affordable

Prices are affordable. Delivery was efficient as it should be. Met my needs and I will be back as a customer.

February 1, 2024
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Reply from Accelerate Labs

Thanks, David!

Rated 4 out of 5 stars

Prompt

Prompt, products work!

December 30, 2023
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Reply from Accelerate Labs

Thanks, Marcia! How could we improve to make your experience 5 stars?

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