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A leading UK B2B Marketplace
86-90 Paul Street, 3rd Floor, EC2A 4NE, London, United Kingdom
2.3
8 reviews
No recent history of asking for reviews
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Very poor. Order part received broken / part received back ordered. Never received replacement or back order.
No customer service at all - tried emailing, calling, etc.
They have effectively stolen £31.54 from us.
No delivery, no one answers the phone or replies to email. Unable to get a refund. Smells like a scam
ordered and paid for with priority shipping, which i paid for.. was told 24-48 hours, took 6 days to arrive, and the conpamy are ignoring my emails and my phone calls, i will never use this awful company again and advise everyone to go elsewhere, they are awful, no customer service, and no actual service !
Item received was not as advertised and they will do a partial refund not a full one!
They have now changed their advert so they must agree it was wrong?
Avoid, terrible customer service!
Bought a barcode scanner that did not work as advertised. Wanted to return for a refund but was told this was not possible. Only a repair was allowed. The scanner is of no use to me so I asked to return it as it is also unwanted. Apparently this isn’t possible either, even though the item was purchased less than a week ago. The guy I spoke to was very rude, stating that return costs weren’t factored into his business, like that’s somehow my fault as a consumer. While it may be (possibly) legal to refuse returns for unwanted items, it’s certainly not a great business model. I will most definitely not be purchasing from this company again, or any company that refuses to accept returns of any kind for a refund, even when within the 14 days alllowed under distance selling regs.
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