Mary, on customer support is just amazing. They offer the best support if you ever need help. To speak of the product, well as I have said in a previous review, my dog has epilepsy, and this spray (ho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The boys n girls who work for you should recieve a medal , cos me being an owd duffer got the wrong end of the stick in your recent promotion 3 for 2 offer n i ordered 2 instead of the required 3 li... See more
Company replied
My husband has Parkinson’s and restless syndrome,meaning he has to get up during the nights 5 or 6 times,needing help to get in and out of bed.Both our sleep patterns are decimated.He has tried vibrat... See more
Company replied
This would normally be five stars as I use you guy’s a lot but this time your ordering system let you down as I tried on at least five separate occasions to order, in the end I had to contact you by... See more
Company replied
Company details
Written by the company
Discover the best CBD products tailored just for you at our trusted wellness destination. At accesscbd.uk, we prioritise quality and reliability, ensuring every product meets the highest standards. Let us guide you in choosing the perfect CBD solution to enhance your well-being. Enjoy next-day delivery and receive 15% off your first order. Start your journey to better health with us today! 🌿
Contact info
Wokingham, United Kingdom
- help@accesscbd.uk
- accesscbd.uk
4.8
Excellent
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered next day as stated,plus you…
Delivered next day as stated,plus you get a measured amount of cbd with each dose which cuts out guesswork,very pleased.
January 30, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for recognising our efforts to provide top-quality CBD oil and exceptional service. Your satisfaction is our top priority, and we're glad it shows. We appreciate your support and trust in our products.
Best prive around on CBD Oil
Best price around on CBD Oil. Arrived on time and well packaged.
January 26, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for your kind words and for taking the time to share your experience with our team!
Gummies cbd 250mg
I am now converted to gummies although they are more expensive i find 1 a day is enough
January 23, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for sharing your thoughts about our CBD gummies! We're always looking to improve, and your feedback is valuable to us.
Great service
I have been using Access CBD for some time now. Good quality products at very reasonable prices; delivery is always very prompt; website easy to use as well. Highly recommended. :)
February 1, 2024
Unprompted review
Reply from accesscbd.uk
We're thrilled to hear that you're satisfied with our product and service. We look forward to serving you again soon!
They made it easy & tasty
I used to rely on a high street for cbd oil but the taste was extremely challenging & the dropper was clumsy and inexact. It was often inaccessible to me due to sensory issues. Access have made it possible to treat pain, anxiety & CPTSD sleep issues every time coz they taste palatable and the doseage by spray is reliable. Always excellent service & prompt delivery and really good value for money. I wouldn't be without a spray in the bedroom, living room and in my wheelchair.
February 2, 2024
Unprompted review
Reply from accesscbd.uk
We're so grateful for your review! It's fantastic to know that our CBD oil has met your expectations and that you've had a positive experience. We look forward to serving you again soon!
My order was messed up no fault of…
My order was messed up no fault of access cbd my own doing. Ended up with nothing but my postcode on the delivery address about 5 times (don't ask how i managed that 🤷♀️). So wasn't confident I would receive it.couple of quick messages and it was sorted .so thank you
January 26, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for your kind words and for taking the time to share your experience with our team!
Really great service
I get immediate information about my order as soon as I place it. The order is delivered the following day and the service is always excellent.
January 11, 2024
Unprompted review
Reply from accesscbd.uk
We're thrilled to hear that you're satisfied with our product and service. Your support means the world to us!
The shopping was very easy
The shopping was very easy. All products had relevant information and the FAQ answered any question I had regarding international shipping and more.
January 20, 2024
Unprompted review
Reply from accesscbd.uk
That's great to hear, thanks Susan!
Berry Mix - Poor Quality
The quality of berry mix was relatively poor. Gummies in both packs sticky and lacking any sort of texture which was a little disappointing as would have expected a superior quality. The citrus gummies were of a very good quality and far nicer experience in terms of taste and texture. Would be unlikely to order berry mix again
January 24, 2024
Unprompted review
Reply from accesscbd.uk
Dear Richard,
Thank you for reaching out about our recent reformulated CBD Gummies. It is no secret that there is a change in overall appearance. Please know that this decision was made with careful consideration and based on factors such as product availability, quality, safety and most importantly with your wellness in mind.
We understand that our customers have come to rely on our products and we are committed to ensuring that they continue to meet your expectations whilst providing accessible CBD products that help you towards your wellness goals.
We understand that changes in a beloved product can be surprising at first. Our team has worked diligently to enhance our formula, focusing on creating a healthier, more inclusive option. Our CBD Gummies are now sugar-free and vegan, catering to a broader range of dietary needs while maintaining the quality and effectiveness you've come to expect from our products.
While the taste and texture might differ from our previous version, we assure you that these changes were made with the utmost care for health and wellness. The infusion process for the CBD has also been refined to align with our brand values and ensure you receive the same, if not better, benefits as before.
We hope you'll continue to trust in our commitment to providing high-quality CBD products.
Love this oil
January 16, 2024
Unprompted review
Reply from accesscbd.uk
Thank you Jamielee! We love them too 💙
Not Delivered!
My CBD was supposed to have been delivered today, it was not. The Postman sent a photo of my parcel in his hand as proof of delivery?? It proves nothing , as the background was NOTHING like my house! I have waited a long time to be able to afford some CBD for my anxiety, now I have no CBD, and am £29.99 out of pocket! I cannot complain to the post office on the tracking info, so my only option was to complain to you!
January 20, 2024
Unprompted review
Reply from accesscbd.uk
Dear Deborah,
I'm truly sorry to learn about the issues you've encountered with our courier service. Your experience matters greatly to us, and it's concerning to hear that the proof of delivery doesn't seem right to you. I'm here to help sort this out. When you have a moment, could you please send your order number and address to customerservice@britishcannabis.org?
This will enable us to investigate thoroughly and ensure we resolve this matter to your satisfaction.
Your patience and cooperation are deeply appreciated.
Would recommend
Ordering was easy, delivery time is dry fast and the products are good.
January 10, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for taking the time to review your experience with us Sandra 🙌
Fantastic products and fantastic service.
I an 72 and have used your products for over a year. They have helped my health no end. But it's not just the products that are great it's also the people who work for the company that go that extra mile to be helpful and look after their customers.x
January 9, 2024
Unprompted review
Reply from accesscbd.uk
That is very kind of you to say, I will certainly pass this message over to the wider team! Thank you for your loyal support.
Excellent product and an excellent price
January 10, 2024
Unprompted review
Reply from accesscbd.uk
Your support is greatly appreciated Ian! Thank you for your order.
Great for pain management.
easy to order product, have been using this company for a few years. Both myself and my mum use the products daily and will continue to do so. Great for pain management.
January 12, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for sharing your CBD experience with us! Pleased to hear you and your mum are seeing great results.
I have been using Access CBD for over a…
I have been using Access CBD for over a year now. The spray I use is ideal as it delivers exactly the same amount per spray. The flavours are good. The delivery is always on time and well packaged.
January 11, 2024
Unprompted review
Reply from accesscbd.uk
Thank you for taking the time to review your ACCESS CBD experience, your support is greatly appreciated!
Excellent service
Excellent service, good quality product and decent value for money
January 4, 2024
Unprompted review
Reply from accesscbd.uk
Thank you 🤩
No more pain
Until I found ACCESS i was having a lot of pain from having OSTEOARTHRITIS OF THE LOWER SPINE for a long time 25 years i did try lots of other CBD sellers they helped a little bit, then i found ACCESS Cbd i they had just started not sure ,BUT when i ordered my first order of x strong cbd that i got the next day i think it's 6 years ago now, it like a miracle to my wife and i ,after about 2 days no more pain i still have to take my time but HAPPY DAYS ,PLEASE GIVE IT A TRY YOU NEVER KNOW GOOD LUCK, 77 NEXT BIRTHDAY.
January 10, 2024
Unprompted review
Reply from accesscbd.uk
What an amazing read! Thank you so much for sharing your experiences Tom. We really appreciate your loyalty and continued support. All the best, ACCESS CBD Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.