Purchased a coral i watch strap. After a very short time the watch strap has faded and no longer a vibrant coral. The strap works ok but the colour fade is not what I would consider as a reasonable am... See more
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See what reviewers are saying
Brilliant. My order was dealt with quickly with a fast and efficient service from them. The packaging was environmentally friendly as well as appealing. Good quality goods. I will definitely be bu... See more
Started my Xmas shopping early and how impressed I am. The quality of the product is outstanding, the personalisation exceeded my expectations. Great price, free and fast shipping. I highly recommend,... See more
I ordered a phone case for my iPhone. I never received my order and until today I didn’t get any feedback from the customer service regarding my order. Total ripoff! I am very disappointed and wouldn’... See more
Company details
Written by the company
Personalised Gifts, Straps, Bands and Accessories for Apple Watch
Contact info
Suite 8, 7 York Road, GU22 7XH, Woking, United Kingdom
- support@accessoriesgifts.co.uk
- accessoriesgifts.co.uk
3.5
Average
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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OK Watch Straps
I bought two watch straps. Very happy with the service, it arrived quickly and kindly included a free strap. The straps themselves aren't great, they're thinner than the Apple straps and fall open more easily. The catch connected to the watch itself also slides to the side. It's not bad for the price point and I like the range of colours.
September 17, 2024
Really pleased with my purchase
Really pleased with my purchase, good price, free delivery and fast delivery too. I would definitely use this company again.
September 23, 2024
Thank you very much for wonderful gift😊
September 17, 2024
Great service and quality products…
Great service and quality products would totally recommend!!
August 3, 2024
Unprompted review
Straps for Apple Watch
This is the second time I have ordered Apple watch straps from Accessories Gifts UK. Once again, I ordered one day and they arrived the following day. I am very impressed with the speed of their service. The straps are lovely, great quality and an excellent price.
July 6, 2024
Exemplary Service
Ordered a strap on Saturday. Wife got strap envy so ordered another on Sunday. Emailed company to highlight there were two orders so that they could send them together. They pointed out I had missed out on the 3 for 2 offer and I could add another, which I did. All arrived as soon as they could have done. Strap quality is good also.
July 9, 2024
Unprompted review
I had a problem with my order spoke to…
I had a problem with my order spoke to Jake who resolved issue received my order the next day .Will definitely order from you again.
June 3, 2024
Excellent service and value
Really good value and a very swift delivery, so can’t fault.
I got 3 straps for the price of two with the available deal, and ver pleased with the look and how comfortable they are.
No hesitation in recommending.
May 4, 2024
Excellent
Excellent, this project is excellent, and accessory gifts is a wonderful little site and I will definitely shop there again.
May 3, 2024
Great service and a spot on product
Great service and a spot on product. I would definitely recommend this company
March 31, 2024
Very quick service
Very quick service
Beautiful gift for my sister and her new husband.
Only qualm was I thought I’d ordered for the engraved always and forever on the wood however it’s plain when it has came. It is fine though as it’s still a lovely gift
March 30, 2024
Excellent customer service!i hadnt…
Excellent customer service!i hadnt realised id left one letter out of my email address but they kept trying different ones until i recieved the confirmation email so grateful thank you😀fast postage and delighted with purchase would reccomend
March 11, 2024
Unprompted review
Poor customer service and response to…
Poor customer service and response to enquiry re refund
February 10, 2024
Reply from Accessories Gifts UK
Dear Nicola,
Thank you for bringing your concerns to our attention. We're genuinely sorry to hear about your experience and appreciate the opportunity to address it.
Upon reviewing your request, we found that your interaction with our customer service team via live chat was promptly attended to, with a wait time of under 2 minutes and the issue resolved within 10 minutes. We ensured that the return information was promptly relayed to you, and your refund was initiated on the same day that your order was received back to us.
However, we did not find any record of the emails you mentioned in your conversation with us. Our records indicate that we did not receive any emails from you. Our customer service channels, including live chat and support email (support@accessoriesgifts.co.uk), are operational between 9am and 6pm, and we strive to respond to all emails within 1 business day.
We understand the importance of effective communication and aim to provide timely assistance to all our customers. Your feedback is valuable to us, and we will investigate further to ensure that such lapses in communication are addressed promptly.
Please feel free to reach out to us again if you require any further assistance. We're committed to resolving this matter to your satisfaction.
Sincerely,
Dan
Customer Relations
AccessoriesGifts.co.uk
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