Great access hatches. Seem durable enough and are very easy to install yourself which you can do perfectly due to easy to follow instructions and cardboard plate making the cutting of the right size h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I now have had 6 panels, both standard plastic and custom sized metal. First class products and good prices. Also excellent communication from the company. I wouldn’t go anywhere else.
Company replied
We needed a made to measure access panel and the Access Panels Direct website was easy to navigate. Once the order was placed, Kate made contact to clarify/check that the correct measurements had been... See more
Company replied
Product as advertised, delivery was also great, on time and in good shape. While hatch door was exactly as expected, it will need to be operated with great care as it seems slightly weak. That said, i... See more
Company replied
Company details
- Building Materials Market
- Building Materials Store
- Door Manufacturer
- Door Supplier
- Dry Wall Contractor
- Manufacturer
About Access Panels Direct
Written by the company
About Access Panels Direct
Access Panels Direct (APD) supplies an extensive range of high-quality products tailored for both the public and trade sectors. We are committed to offering premium products at competitive prices with Free Mainland UK Delivery. Our range of products is designed to meet a variety of needs, from residential to commercial applications.
Access Panels & Inspection Hatches
We provide a variety of access panels and inspection hatches made from plastic, metal, and plasterboard, including both fire-rated and non-fire-rated options. Available in various standard sizes, we also offer custom-made panels to fit your specific requirements.
Browse Access PanelsFlipFix Access Panels
Our FlipFix access panels are known for their innovative design, providing quick and easy installation. Perfect for contractors and DIY enthusiasts alike.
Browse FlipFix Access PanelsFire Rated Access Panels
We offer a wide range of fire-rated access panels that meet safety regulations and are suitable for various environments. These panels are available in different sizes and can be custom-made to suit specific needs.
Browse Fire Rated Access PanelsPlasterboard Access Panels
Our plasterboard access panels blend seamlessly into walls and ceilings, making them ideal for areas where discreet access is required. Available in multiple sizes with the option for custom orders.
Browse Plasterboard Access PanelsPlastic Access Panels
Our plastic access panels provide a lightweight and durable option, suitable for a variety of applications where a quick and easy installation is required.
Browse Plastic Access PanelsTiled Access Panels
Our tiled access panels are perfect for areas where aesthetic consistency with tiled walls is important. They offer easy access while maintaining the overall design of the space.
Browse Tiled Access PanelsBespoke Access Panels
We provide bespoke access panels tailored to your unique specifications, ensuring a perfect fit for any project. Custom-made to order, these panels offer flexibility for any design or functional need.
Browse Bespoke Access PanelsRiser Doors
Our riser doors are designed for easy access and maintenance of service risers, available in fire-rated and non-fire-rated options, with custom sizes available.
Browse Riser DoorsLoft Hatches
Our loft hatches are designed for safe and convenient access to attic spaces, with or without integrated ladders, and available in a range of sizes to suit different needs.
Browse Loft HatchesContact info
Access Panels Direct, Walsall, Unit 3 Robottom Cl, Bloxwich, WS2 7EB, Walsall, United Kingdom
- 01922 313518
- sales@accesspanelsdirect.net
- accesspanelsdirect.com
4.8
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service ordered one day delivery…
Great service ordered one day delivery the next day 👍
January 22, 2024
Reply from Access Panels Direct
Thank you for rating us 5 stars!
Quick on time delivery
January 18, 2024
Reply from Access Panels Direct
Thank you for taking the time to share your feed back with us!
First time I’ve used this company &…
First time I’ve used this company & would highly recommend delivered on time and an easy fit product
January 15, 2024
Reply from Access Panels Direct
Thank you for rating us 5 stars!
Very good quality.
Very good quality.
It could be better if they can design a bit light weight as I order 2 hr fire rated plasterboard beaded frame.
January 17, 2024
Reply from Access Panels Direct
Thankyou for rating us 5 stars!
Great access panels, great company!
Repeatedly ordered access panels from these guys - quick delivery and arrives when they say they will. The products themselves are great quality at a fair price.
January 8, 2024
Reply from Access Panels Direct
Thank you for taking the time to review the product and service we provide. We are very pleased to hear that you are a happy repeat customer and thank you very much for your continued custom.
Reply from Access Panels Direct
Thank you for our 5 star review! We're very pleased to hear you are happy with both the product and service we provide. We hope to assist you again in the future.
Great firm with quality products!
January 11, 2024
Reply from Access Panels Direct
Thank you very much for sharing your feed back with us. We're very pleased to hear that you are happy with the products & service we offer. We look forward to assisting you again in the future.
ordered Wednesday lunchtime and…
ordered Wednesday lunchtime and received Thursday morning.
excellent service!
January 10, 2024
Reply from Access Panels Direct
Thank you for taking the time to review the product and service you received. We're very pleased to hear you received your panel next working day. We hope to be of assistance to you again in the future.
Reply from Access Panels Direct
Thankyou for our 5 star rating. We very much appreciate you sharing your feedback with us.
Excellent Service Thanks
Customer Services very helpful on the phone. Super quick free delivery. Product just as described. Thanks very much.
January 2, 2024
Reply from Access Panels Direct
Thank you Robert for taking the time to share your feedback with us & for rating us 5 stars! We're pleased to hear that you were happy with the product and service we provided. If we can be of any further assistance please do not hesitate to contact us.
Always an excellent experience
January 2, 2024
Reply from Access Panels Direct
Thank you very much for our 5 star rating! We very much appreciate you taking the time to share your feedback with us & look forward to assisting you again in the future!
Very prompt service.
January 2, 2024
Reply from Access Panels Direct
Thankyou for our 5 star rating! We're very pleased to hear that you were happy with the service our team provided! We hope to assist with any future projects you may have.
Reply from Access Panels Direct
Thank you for taking the time to leave us a review! We very much appreciate the 5 star rating you have left us. We're very pleased to hear that you are happy with the product provided & hope to be of assistance to you again in the future.
Reply from Access Panels Direct
Thank you for rating us 5 stars! We're very pleased to hear that you were happy with the service our team provided. If we can be of any further assistance please do not hesitate to contact us!
Very helpful - would recommend
Very helpful
Good communication
Very happy with our purchase
Would definitely recommend
December 23, 2023
Reply from Access Panels Direct
Thank you for sharing your feedback with us. We are very pleased to hear that you were happy with both the product & service we provide. If we can be of any further assistance please do not hesitate to contact us!
Reply from Access Panels Direct
Thank you for our 5 star rating! We're very pleased to hear you are happy with the product & service we provide. We hope to assist you with your next project.
It was sold as next day delivery and…
It was sold as next day delivery and despite emailing to express the importance of a next day delivery it was not delivered.
December 21, 2023
Reply from Access Panels Direct
Thank you Kevin for your feedback. I can see you ordered your product on 21/12/23, this was despatched on the same day and was scheduled for delivery by our courier on 22/12/23. However due to the pure volume of freight going through courier systems these few days before Christmas, your order was one of the ones affected unfortunately. We are very sorry for the inconvenience caused.
Reply from Access Panels Direct
Thank you for our 5 star rating Peter. We very much appreciate your taking the time to share your feedback with us & hope to assist you again in the future.
We ordered acoustic panels in good time…
We ordered acoustic panels in good time for a refurb job. By the time the contractor opened the boxes two were missing (one empty product box and one missing from the 2nd delivery box) but it was too late to report so had to buy again. A shame because they are good quality and other than that we were pleased.
December 12, 2023
Reply from Access Panels Direct
Thankyou for our 5 star rating! We're very pleased to hear you will be a returning customer. We look forward to assisting you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.