They mislead me into buying Yahoo Finance and later claimed it is not guaranteed. Then what am I paying for? All the newswires I have worked before guarantees the major publication which you actu... See more
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Many fake promises; their service is very expensive. You can find better deals and other reputable companies by simply conducting some property due diligence. Don't be like me and waste a lot of money... See more
Company replied
There’s definitely better. While the customer service is good, the reps are really just into sales and don’t really listen to the client. They also have issues with payment where they charge you more... See more
We had a great experience with Accesswire. They were prompt, professional, and accurate with what they said they could do in getting our Sammy Davis Jr musical press release out to the press. We would... See more
Company details
Written by the company
ACCESSWIRE is a newswire service standout that provides regional, national, and global news to thousands of clients worldwide. Its innovative technology paired with its expansive network of journalists and media outlets helps companies, both public and private, break through the noise of the market to share their stories and connect with their audiences. ACCESSWIRE customers never have to worry about making cuts to their text, images, or media when distributing a press release. That’s because the industry leader in press release distribution services provides its customers with unmatched flexibility as there are no word counts, coverage fees, or multimedia fees. With flat-fee pricing and award-winning customer service, ACCESSWIRE’s press release distribution services help companies maximize their message and gain a competitive advantage in a crowded marketplace. These services include: Press release distribution – Deliver your stories to your audience without breaking the bank. ACCESSWIRE makes it easy for you to publish an online press release to gain visibility in front of potential customers. Online newsrooms - ACCESSWIRE's powerful Newsroom suite makes it easier for your audience to find what they need and easier for you to give them what they want. Media databases – Gain access to a comprehensive list of thousands of media contacts to personalize your pitches and better your chances of earning valuable media mentions that build brand awareness and optimize your online presence. https://www.accesswire.com/lp/branded
Contact info
1 Glenwood Ave, Suite 1001 , 27603, Raleigh, United States
- 888.952.4446 Opt 2
- digitalsales@accesswire.com
- accesswire.com
2.9
Average
70 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your customer service has been…much improved
Your customer service has been improving. Good to see.
January 30, 2024
Reply from ACCESSWIRE
Christian, thank you for the 5-star review! We greatly appreciate your loyalty to us and giving our team the opportunity to improve your experience. We look forward to working with you again in the near future!
Mark Esposito is the best ! …
Working with Mark Esposito is an absolute pleasure. He is professional, caring, conscientious and his follow-through is always outstanding. His careful attention to detail has resulted in our Press Releases running perfectly and on time, every time. Mark and the staff at Accesswire are the best in the business.
January 22, 2024
Reply from ACCESSWIRE
Dear Doug, we are glad to hear Mark provided you with top-notch service! We appreciate the feedback and would love to work with you again soon.
Thanks again for choosing ACCESSWIRE!!
Many fake promises
Many fake promises; their service is very expensive. You can find better deals and other reputable companies by simply conducting some property due diligence. Don't be like me and waste a lot of money. It's a typical shady business where they take your money, promise you a lot in the beginning, and once they have your money in their pocket, they couldn't care less.
January 23, 2024
Unprompted review
Reply from ACCESSWIRE
Dear Bnear,
We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.
Have a lovely day!
Tom Speciale is the best ..
I love working with Tom Speciale ... I always know the score of the game with him, he treats me well, tells it to me straight and after so many years of working with him, I trust him.
November 13, 2023
Reply from ACCESSWIRE
Hi Michael, thank you so much for the 5-star review and for being a loyal customer. We'll make sure to pass along your feedback to Tom so he receives the recognition he deserves!
Thank you for choosing ACCESSWIRE.
Reply from ACCESSWIRE
Hi Frank, thank you so much for leaving ACCESSWIRE a 5-star review! We are so happy to hear you enjoyed your experience and that Gaetan provided you with top tier customer service and support. We have passed along your feedback and we know it will make Gaetans day!
The friendliest
The friendliest, easy-going team I have ever had the pleasure working with!
November 13, 2023
Reply from ACCESSWIRE
Dear Violet, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again very soon.
Reply from ACCESSWIRE
Many thanks for the 5-star rating. If there’s anything we can do to improve, please let us know. We look forward to working with you again soon!
Reply from ACCESSWIRE
Hi Howie, we would appreciate it so much if you would provide us with some additional feedback about how we could improve our services and customer experience. We look forward to hearing from you!
Absolutely stellar customer service!
October 17, 2023
Reply from ACCESSWIRE
Wow, thank you so much for leaving ACCESSWIRE a 5-star review!! We truly appreciate your business and are so happy to hear you're satisfied with our customer service team. We strive to provide the best overall experience for our customers and look forward to the opportunity to work with you again!
Limited exposure - useless media
Press release goes out to mostly obscure websites and publications of no PR value. The press release did show on yahoo and google news which is good, but everything else was useless - at this rate competitors may offer better exposure -
October 5, 2023
Reply from ACCESSWIRE
Hi Gary, first we want to thank you for leaving ACCESSWIRE a review. We would not be able to grow and develop without feedback like yours.
We would love a second opportunity to prove to you why we are industry leading distribution platform. Please reach us at 866.694.3099 or digitalsales@accesswire.com if you're willing to give us another chance to earn your business.
Didn't do anything for us
Didn't do anything for us. Got zero support from the editorial team, too.
September 18, 2023
Reply from ACCESSWIRE
Magdalena, we're so disappointed to hear about your poor experience with ACCESSWIRE and the editorial team. We would love to show you why we are an industry leading distribution service if you would be willing to give us another chance. Please reach out to our team at 866.694.3099 or via email digitalsales@accesswire.com so we can provide you with the best experience you deserve!
Reply from ACCESSWIRE
Livia, we want to thank you so much for leaving ACCESSWIRE a 5-star review! We are thrilled to hear you're enjoying your experience working with our team. Your feedback is greatly appreciated!
Seemed to go great
Seemed to go great! We appreciate the coordinated media blast : )
September 6, 2023
Reply from ACCESSWIRE
Hi Andy,
We want to thank you for taking the time to leave us a 5-star review! We always love to hear from satisfied customers and we appreciate your support and business. If there's ever anything we can improve on, please let us know!
Billed me in USD when it should have…
Billed me in USD when it should have been CDN. Invoice even reflects CDN.
August 18, 2023
Reply from ACCESSWIRE
Hi Cameron, thank you for taking the time to leave us a review. We apologize for the billing issue you have encountered. We are happy to resolve this issue for you. I have notified our team and we will have someone reach out to you and ensure we resolve this matter for you. Again, our sincerest apologies for the mistake. In the time being, please reach out to your account manager if you do not hear from us in the coming days.
My press release wasn't approved…
My press release wasn't approved because the word of the Lord is not allowed on the news. The Lord sang "...one day all my enemies will be deceased!" And go and tell the people the marijuana coca and opiates are from me". I think the word of the Lord should be allowed on the press.
July 26, 2023
Reply from ACCESSWIRE
Hi Robert, first we want to thank you for taking the time out of your day to leave a review. Although we do understand your frustrations, we do have certain content guidelines that are in place so we are able to maintain a high quality distribution platform. If you'd like to discuss this matter further with someone from our team, please contact us at 919-481-4000. Have a great day!
Excellent service
I really appreciate Accesswire's customer service! They are so helpful and responsive, and it and makes issuing press releases very easy and low stress. Thank you!
July 13, 2023
Reply from ACCESSWIRE
Julia, we want to thank you so much for taking the time to leave us a 5-star review! We appreciate your kind words about our customer service team. Thank you again for supporting ACCESSWIRE and we hope to serve you again very soon!
It's what a CEO will want
It's what a CEO will want. It hits all the computers all at once, what they promised.
July 11, 2023
Reply from ACCESSWIRE
Hi Michael, thank you so much for taking the time to leave us positive feedback. We are glad to hear you were satisfied with your experience using ACCESSWIRE. We look forward to working with you again in the near future!
We attempted to issue a governmental…
We attempted to issue a governmental Press Release announcing the Provisional government for a new Yoruba Republic almost wo weeks ago..We received what we believed was a conditional approval from the Editors, subject to certain additional information being provided We have dutifully and diligently provided all information requested as well as as all formatting changes. but still, the press Release has not yet been published.
We as an organization are disappointed on this first business contact.
June 29, 2023
Reply from ACCESSWIRE
Hi Stephen, thank you for bringing this to our attention. We apologize that you had such a poor experience and hope you will give us the chance to make things right. Please contact us at 888.952.4446 so we can learn more about your experience and ensure to take the proper next steps to resolve this for you.
Reply from ACCESSWIRE
Hi Judith, thank you so much for taking the time to leave us a 5-star review! It's our pleasure to serve customers like you. We look forward to the next time we are able to work with you!
Reply from ACCESSWIRE
We are overjoyed to see your 5-star review Robert! Thank you for supporting ACCESSWIRE.
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