Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
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Review summary
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Reviews shaping this summary
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Having googled accident claim companies i chose this one. From completing the first questionnaire it was minutes afterwards that I received a call. Very polite and helpful and put me at ease. Within h... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
Hasn’t replied to negative reviews
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They were great
They were great. Not pushy, listened to me and was polite. Great empathy from from them a well
July 17, 2025
Simple, friendly and helpful
I found that whole thing very simple.
The young lady was very polite and friendly and without a doubt made it flow very well and helpful and understanding.
July 8, 2025
Great people
**Subject: Reflecting on the Situation**
Hey,
I wanted to share my thoughts on how things played out. I felt really good about the way everyone handled themselves, and I really appreciate that. It was like they were genuinely listening and understanding the whole time, which made a big difference. Their words were kind and thoughtful, making the situation feel much less tense. I think their ability to show that they cared was great, and it made me feel much better. Ultimately, it was a really positive experience because of their actions.
July 8, 2025
Exceptional initial phone call
My experience on the initial call has been quick, smooth and efficient. Sarah handled my call in a professional manner with kindness. I only just started my process due to my research of the organisations and how my initial was handled. However, the app was clear and concise and has a map that list the stages of the process and logs where I am currently with the process.
July 7, 2025
Very quick and helpful
July 4, 2025
Very helpful company
Very helpful company. All the members of the company are very supportive.I’m very pleased with their help & support. Also they are very much concerned towards their clients.
July 1, 2025
Sent my details and straight in touch
Sent my details and straight in touch. Made it so easy to talk to and go through everything. Really helpful.
July 3, 2025
Great service
Really helpful, knowledgable, friendly and very rapid responses. I would recommend
July 2, 2025
10/10 service
I’ve had a great and easy time to understand for a first time claimer as well it’s absolutely breezed through would highly recommend you.
July 1, 2025
Quick, friendly and supportive
I was extremely happy with the very quick and friendly service I was given. I would definitely recommend this helpline.
July 1, 2025
Very quick in dealing with my enquiry…
Very quick in dealing with my enquiry and assisting me . Friendly manner on the telephone .
June 24, 2025
Very good and helpful.10/10
June 25, 2025
Very friendly and very quick at dealing…
Very friendly and very quick at dealing with claim.
June 24, 2025
Helpful, kind, patient and understanding
Everyone was understanding, kind and considerate. They showed great patience and explained what would happen as things moved along. I would recommend them to anyone that required their assistance.
June 24, 2025
The customer service was exceptionally
The customer service was exceptionally. They were polite, friendly and made sure I understood everything before proceeding with the next question.
June 24, 2025
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