Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Having googled accident claim companies i chose this one. From completing the first questionnaire it was minutes afterwards that I received a call. Very polite and helpful and put me at ease. Within h... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very upset talking about my…
I was very upset talking about my accident to Freya but the lady made me feel so relaxed and gave me time to explain, very polite and patient
September 19, 2025
Professional and efficient
Very impressed with how quick and efficient the staff were assisting with my claim, and responding ding almost instantly with regards to any queries I had.
Everyone was polite and professional
September 12, 2025
Fast and very effective
Fast and very effective.
Rang and spoken with an advisor on Monday and by Wednesday the claim has been processed and the ball is very much rolling. Couldn’t be happier with the level of service.
September 10, 2025
Brilliant
Debbie was brilliant very kind, polite and caring. She helped me very quickly and everything I asked was answered to a great standard
September 9, 2025
Great experience
Great experience. Handled professionally and put in touch with a solicitor almost instantly
September 9, 2025
The lady that i spoke to was extreamely…
The lady that i spoke to was extreamely helpfull, and very proffesional
September 4, 2025
Very easy to get onward I’m very simple…
Very easy to get onward I’m very simple to understand everything she was telling me
September 3, 2025
Excellent
From start to finish was a pleasure, very helpful and informative with everything covered in plain and simple understandable context. Definitely recommend
September 3, 2025
Friendly, helpful Advice
Person I spoke with was warm, friendly and got me through to the right people. She was patient, took her time to explain the process. Excellent customer service.
August 29, 2025
Very helpful and courteous
Very helpful and courteous. Explained clearly about the process
September 2, 2025
Very clear explanations
Very clear explanations
Understanding.
Professional
Friendly.
The process is very straight forward and made easy to follow.
The process was very smooth and everything has gone with no hitch and also gone quickly.
September 1, 2025
The company was kind and approachable…
The company was kind and approachable and gave me a easy way to keep in touch with them using their app , which I think is a great process with a step to step plan of achievement.
Great work.
John Martin
September 1, 2025
The lady on the phone sent to
The lady on the phone sent to know what she was doing and asked me loads of questions so she could direct me to the right place to the right people. She was very good her job.
August 28, 2025
Everything was made easy by the lovely…
Everything was made easy by the lovely lady I spoke to.
August 22, 2025
I am really proud and pleased to say…
I am really proud and pleased to say the service I received was incredible thank you so much really happy
August 21, 2025
Felt very comfortable speaking to the…
Felt very comfortable speaking to the gentleman I spoke to on the phone who was very understanding and attentive. He was very helpful and polite.
August 21, 2025
The lady I spoke with yesterday was…
The lady I spoke with yesterday was extremely helpful and supplied all the information I needed. She explained everything very well and was a pleasure to speak to and work with for my claim
August 15, 2025
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