Accupart Reviews 

Quick response after claimed displayed scratches. Dave asked me to check if there was a protective film that I hadn't remove - embarrassed I had to admit that the film was still there....
Order sent same day but Royal Mail - under IT attack - and one week Swedish custom clearances resulted in 2 weeks lead time - why not join EU again!
Tomas - a happy customer

Never pay on the site Accupart.co.uk because they are bandits. They never delivered my package to Africa. I ordered a Macbook pro replacement screen that never came.

Purchased screen for Macbook Pro model A1706 due to Flexgate cable issue. Screen worked after install however stopped working 7 months after installation and flexgate issues appeared again. Accupart did not respond after request to resolve. Unsatisfactory quality and service considering the high price point. Avoid!

Ordered a display advertised as new and accurate sent me a used/refurbished display instead. The screen arrived packed adequately but covered in fingerprints, old adhesive and missing the touch section (with clear evidence of where it was ripped off leaving dirty adhesive behind).

I queried the condition and got told "all Microsoft displays come like that," so why advertise them as new?

I ordered a replacement from AliExpress which cost nearly £100 less and arrived in the right condition.

I needed a replacement screen for my daughters laptop. Once I'd paid, the screen arrived two days later, unfortunately without brackets so I emailed them with details.
I had a reply within the hour which was a surprise in itself, and the brackets arrived 3 days later.
I initially thought it was going to be a right saga but all in all they were very professional.

I've been waiting 4 months for a replacement part. They sent me the wrong lid colour, and after sending it back using their absolutely terrible return system, I've been treated as an annoyance by Mr Lewis. They have no intention of speeding the return of my package that's stuck somewhere I have no responsibility for.
This customer service is a total disgrace.

I needed to replace the screen on a Dell laptop, and unfortunately the replacement screen I received was damaged (packaging was great, some manufacturing defect). I contacted customer service, and with no quibble, they sent out a replacement that day. New screen was perfect and all was well, I will definetly be using this company again in the future.

Absolutely delighted with the service, delivery and part.
Accupart told me which part I needed and provided a link to that part (Chromebook screen), and had it dispatched/delivered quickly.
Great service and customer support. Part was perfect and took only a few minutes to fit. Chromebook now working as if it was new. Highly recommended.

Brilliant service. I ordered a screen for my laptop at 13:15 and got it the next day, well packaged too. All working fine, thank you.

Very happy with the service, 2nd to none. The screen I ordered sadly got damaged potentially during transit, I emailed the same day and got a response back really quickly with very clear return instructions. I still needed the part so they sent out a replacement, which works a charm. Thank you guys, you have saved me a hefty IT service bill and I will be back again should I need more IT equipment.

I ordered a 15.6" replacement screen for my HP Laptop and had it sent to Ireland. The delivery was very quick and I was supplied with a tracking number so I could track the delivery process. The screen arrived well wrapped & boxed and in perfect condition.
The customer service was quick to respond to my questions. I have connected the new screen and it is perfect. 5 stars service all round.

Ordered a new FHD screen for my Thinkpad T440 and ita arrived in two days. I had to order another one because the screen was damaged. They sent me another one straight way, replying promptly to my emails. In two days I had another one with me, this time it worked nicely. Very happy with their product and their customer care.

Ordered screen over Christmas period arrived 6th Jan, I'm happy with that, it arrived very well packaged and within 30 mins in was in and working, best price I could find online also so again very happy with the service and the screen.

Would I use them again?.... Yes for sure

Not sure where the other reviews complaining about faulty goods and returns are coming from. I just bought a 15.6" screen from Accupart which had a faulty backlight (hold a torch up behind it- any image?) I followed the clear instructions on how to return it- a free label downloaded from Royal Mail. I sent an email asking for a refund rather than replacement because I had got one elsewhere while waiting. 3 days after Accupart got it I had a full refund in my account. No problems and a great system!

I ordered a screen for H P laptop in May 2021. It came well packaged but i didn't get round to fitting it till September. With watching a superb online video i managed to fit new screen with no problem
Thank you David
I would highly recommend

Was a bit reluctant due to some reviews but Accupart had the clearest website and best price. I ordered replacement screen but a different part no arrived, after being initially frustrated by an expensive 0845 telephone number that also wasn't manned due to staff problems, I emailed. I received a reply in minutes to confirm that the part was compatible and was in fact a superior part to that ordered. I installed it and that was indeed the case.

Accupart is grossly unprofessional!!! They do not respond to emails. They do not pick up calls in a bid to fleece customers. They have a stock of fane parts that as well. Horrible experience dealing with them

Seller sent wrong screen (different than ordered) intensely by considering closest match. I had to return at my expense. Seller did not pay return postage.

Shocking service. Ordered the part next day delivery as I was travelling for work. Wasn’t sent on time (claimed it was a bank holiday, which it wasn’t) and arrived while I was away and had been returned to sender. Tried reaching out to the company however they didn’t reply for 3/4 days. When I did speak to someone I was told it was sent back to Accupart by the courier as they were unable to deliver and they would resend this to me. No further communication for a 2 weeks so reached out and was told I had been refunded. 3 weeks of chasing my tail thanks to an unprofessional parts company. STAY WELL CLEAR.

Received faulty product and was told to return it and would get my money back for shipping. It was a screen so obvs insured it when shipping. Accupart gave me one third of the shipping cost back and stated: "you chose to insure it, we didnt ask you to"...then went on to tell me that I would NOT have got a refund if it was received by them in a broken state....so be aware, these chumps are shipping faulty hardware and then will not honour their returns process and you'll be out of pocket!