Accurist Reviews 1,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their stunning, sophisticated, and elegant design, often highlighting the exquisite finishing and high-quality materials. Many are particularly impressed with the value for money, noting that the watches often appear more expensive than their actual cost. The delivery service is consistently described as prompt, well-packaged, and efficient, with many appreciating the included presentation boxes and watch rolls. The ordering process is also frequently mentioned as easy and secure. However, some customers also noted issues with product functionality, with watches occasionally arriving not working or stopping after a short period. A few people experienced problems with engraving services, finding that the free engraving advertised was not always provided or that the process caused delays.

What people talk about most

Product

People report positive experiences with product, often praising the watches for their great value, stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exquisite and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many reviewers found the ordering process easy, smooth, and fast,... See more

Price

Users describe positive interactions with price, often highlighting that products offer great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepi... See more

Rated 5 out of 5 stars

Very happy with this watch, especially at the price point. The website photos are good, but it's even more impressive in the metal. Little details like the polished edges on the case make it fee... See more

Rated 5 out of 5 stars

I am still wearing my accurist watch which i bought back in 2012 although i have replaced the bracelet a few times. The service was always good and received free parts in the past. Very helpful and im... See more

Rated 5 out of 5 stars

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presen... See more


Company details

  1. Watch Store

About Accurist

Written by the company

About:
Accurist was established in 1946 in London, UK. The brand prides itself on selling beautifully designed watches with impressive features, all at reasonable prices.

British designs:
Our timepieces encompass classic British designs. Each individual watch is fabricated by our design team at our head office in the UK.

2 year guarantee:
All Accurist watches are guaranteed against manufacturing defects for a period of two years from the date of purchase.

What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please visit: https://www.accurist.com/contact-us

We care:
From basic queries, to purchasing your watch, to the aftercare even years after, we care about our customers and want you to have the best experience possible. No matter what you need, we endeavour to assist everyone.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 46% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The watch is beautiful and suits for…

The watch is beautiful and suits for day to day wear. It comes in a nice case that you can use while traveling and you might take some of your watches with you. The free engraving makes it the perfect gift for someone special. Fast delivery and great quality.

September 9, 2025
Rated 5 out of 5 stars

Two watches for the price of one..

I had purchased one of your wonderful watches with a brown strap to match an outfit. I recently noticed that you sell straps that you can fit yourself, I was a bit wary as I have a hand tremor. But it was lot easier to fit a new strap than I had thought.

August 21, 2025
Rated 1 out of 5 stars

I placed an order for a watch on August…

I placed an order for a watch on August 19th, but as of today I have not received the item.
I have already sent several emails requesting an update, but unfortunately I have not received any reply.

This purchase was intended as a gift, and since it has not arrived on time, it is no longer useful to me.
At this point, I would like to proceed with returning the item and receiving a full refund.

August 20, 2025
Accurist logo

Reply from Accurist

Hi Pier, we’re sorry to hear about this and understand your frustration. We’ve checked our system and haven’t received any emails from you, which may explain the lack of response. Please contact us directly at https://support.sekonda.com/en-GB with your order number so we can resolve this quickly, including arranging a return and refund if required. Kind regards.

Rated 4 out of 5 stars

looks good

Glad with the purchase of my Accurist watch fits good and not heavy on the wrist.
Only small downfall, there was no handbook with the package of the watch.

August 19, 2025

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