Accustomedt Reviews 37

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Tried to cancel order minutes after placing (advised site was a scam) company stated already shipped. Charged 45% tax. Can’t believe company still in business ****** Just checked bank account. Accus... See more

Rated 1 out of 5 stars

This company is nothing but fraud. They sell cheap counterfeit imitations. I ordered Rifle Optics Kits from them that were clearly counterfeit. When I pressed about returning the items they basical... See more

Rated 3 out of 5 stars

Received my knife but I suspect it’s a counterfeit. Package allegedly came from Italy and I got updates saying things like it is going through Italian Customs, or it’s with or US shipping partners. T... See more

Rated 1 out of 5 stars

Company is offering 2023 American Eagle 1 oz silver proof for 20.00. The US Mint sells these for 80.00. Strongly suspect these are counterfeit. Suggest prospective buyers run a magnet over their pu... See more

Company details

  1. Clothing Store

Written by the company

Welcome to accustomedt! To give maximum choices to our valued customers from all over the world.


Contact info

1.8

Poor

TrustScore 2 out of 5

37 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Theese are the Ilegal conditions you…

Theese are the Ilegal conditions you are dealing with when you trade with Accustomedt.com

We have high quality control standard to make sure all the products we ship in perfect conditions, however, a return or an exchange request is unavoidable.

We suggest to check your package upon arrival. In case there is a damage in transmit.

Return/Exchange Guidelines

To make return/exchange service as easy as possible, please follow the guidelines as below:

1: Please contact with our customer service to get a return/exchange authorization and return address within 10 days upon receipt.

2 : Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference.

3 : All returned products must be in their original condition, unworn, unwashed, with original tags and the panty protective strip intact.

4:We didn't accept C.O.D service,customer is responsible for the return shipping fee.Return shipping charges are non-refundable.

5: Please put a paper into the parcel ,writing your order number,or we may not know which parcel is yours.

6: After you send the parcel ,please give us the tracking number,thanks a lot.

7:After our warehouse staff receive the parcel,check items all good,we will arrange refund.

8:We are not responsible for missing, damaged, or packages lost in transit.

If you have any questions, please contact us accustomedt;

Please contact our Customer service at support¤accustomedt.com to get the return address.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY UNLESS YOU WANT TO GET…

STAY AWAY UNLESS YOU WANT TO GET SCAMMED
I ordered items from them almost 3 months ago. I’ve asked for a cancellation and refund4 times since they cannot track or tell me when the items will arrive. Everytime they respond with “please wait for the product to arrive”. Sounds like this is a website designed to scam you. I also feel that the positive reviews on this platform are false and most likely orchestrated by them. STAY AWAY UNLESS YOU WANT TO GET SCAMMED.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything there

Don’t buy anything there, you will never get your shipment. If you send an email request to customer support team, you’ll get an answer from a bot. Just wasted money and time! Obviously scam!!

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers.

Would be zero stars if that was an option. Item was ordered in September and it had supposedly cleared customs weeks ago. Now with a delivery partner in Cambridge UK with an unrecognised postcode. They do reply to emails, but there is no substance or anything useful in the replies. Having googled the logistics company it seems I am not alone.

Do not buy from these guys - Fortunately I have been refunded by my bank, but don't take the risk.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This is an absolute joke. Parcel says it’s in the country(Aus). Can’t get the details of the internal courier company. I’m sure this company is a scam. Don’t buy anything from them.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking customer service …

Item ordered September the 7th arrived in the uk and cleared customs October 4th - still not delivered to me ! Now October 24th not more status updates and unable to tell me which courier is being used.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Waited 5 weeks

Waited 5 weeks, no customer service skills. Promised the parcel in "a few days" over a week ago and still nothing
Beware of these scammers

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

BE WARNED

BE WARNED: They do not honor full refund or 100% customer satisfaction. Completely fraudulent advertising.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

No refund / no return

My order took 4 weeks to arrive. When got here it was total junk, not at all what was advertised. After continued negotiation they refused to let me return the item and gave me a 15% refund even though the item clearly states refundable / returnable / money back guarantee.

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

Trust? Definitely Verify...!

Company is offering 2023 American Eagle 1 oz silver proof for 20.00. The US Mint sells these for 80.00. Strongly suspect these are counterfeit. Suggest prospective buyers run a magnet over their purchase, if it sticks then its not silver. There are a number of sites offering similar deals (e.g. Vuexi) which I have bad experience with for succumbing to similar offer. Tried to post a warning review on accustomedt web site, and of course it was not posted and site advises "be the first to review".

July 22, 2023
Unprompted review
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