The service from Ace Frames is absolutely IMPECCABLE!! I ordered the Buy1Get1free deal for me and a mate and they came the next day sent me signed for and tracked Great communication from Ace Frames.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered two pairs 3 months ago and I haven’t received I been trying to reach them out since then and they keep ignoring my messages on ig or emails. I tried messaging them on ig from different accou... See more
Company replied
At 1st i was sceptical due to some off reviews however they were complete lies. The glasses were very high quality and the design of the box and way to assemble it was spectacular. I received it 5 day... See more
Litt quality at an affordable price. Will deffo be buying again. The exclusive ace frame II look so premium. Customer service was pattern too. A quick DM on insta and got a reply asap
Company details
Written by the company
Welcome to Ace Frames UK, a premium sunglasses company born and bred in the UK. Our brand is all about celebrating the vibrant, driven spirit of young individuals who are passionate about fashion and style. We are dedicated to bringing you the latest trends and designs in sunglasses, crafted from high-quality materials and finished to the highest standards. Join us on our journey as we strive to inspire and empower the next generation of fashion-forward individuals. Tag us on instagram to be featured @aceframesuk
Contact info
86-89 Paul Street , EC2A 4NE, london, United Kingdom
- 07934873941
- aceframesuk@gmail.com
- aceframes.co.uk
3.7
Average
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best glasses I’ve ever had and the…
Best glasses I’ve ever had and the prices 🤯amazing and definitely worth it
April 2, 2021
Unprompted review
Good quality quick delivery
March 24, 2021
Unprompted review
Reply from Aceframes
Thanks for the great feedback hope to see you soon
Purchased 5 frames
Purchased 5 frames, got an extra one added in as a good will gesture which was great. Quick shipment and delivery, definitely recommend and will be coming back due to them being extremely affordable and fashionable.
March 12, 2021
Unprompted review
Definitely recommend them
February 10, 2021
10/10 frames ace frames due to takeover…
10/10 frames ace frames due to takeover by far the cheapest and quality assured frames out there
February 10, 2021
Came in a nice packaging and well…
Came in a nice packaging and well packed
Definitely will be ordering again
Ace frames 💯
February 4, 2021
Amazing service and quick delivery!
January 27, 2021
10/10 would recommend
The frames are stunning and the shopping experience was the smoothest !
January 24, 2021
Unprompted review
Next day delivery yet I didn’t receive.
January 24, 2021
Reply from Aceframes
I do apologies for the inconvenience of the delay but orders before 5pm We are able to do next delivery but you ordered at 8:12pm which means that we are unable to do next but we still sent as next day so you will receive within the next working day
10/10 best quality outere
January 15, 2021
Rubbbish
Because your sending this to me knowing full well I haven’t received my item (1)
(2) you ignored my email
(3) I paid for next day delivery and it hasn’t come
January 12, 2021
Reply from Aceframes
Hi sorry about this but I have just checked the order and it was delivered today if you could kindly contact me on @aceframesuk and I will be able to kindly sort this out for you please click the link below
History
5603985283163719 Delivered
Timestamp Type
13/01/2021 Delivered
13/01/2021 Delivery Scheduled
13/01/2021 At Depot
12/01/2021 Collected
11/01/2021 Dropped Off
11/01/2021 Misc
https://www.parcel2go.com/tracking/P2G84182269
Highly recommend for High quality…
Highly recommend for High quality glasses
January 6, 2021
Unprompted review
Perfect to communicate
January 4, 2021
Great quality glasses
Great quality glasses. No cheap sh** quick response from company great
November 25, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.