Ace Grading Reviews 1,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and overall positive user experience. Many highlight the exceptional quality of the slabs and the unique artwork on the labels, which enhance the presentation of their graded items. People also appreciate the efficient turnaround times and the clear communication throughout the grading process, making submissions easy and reassuring. However, some customers were dissatisfied with the service, citing issues with delayed turnaround times, especially for expedited services, and a lack of communication regarding these delays. A few reviewers also mentioned receiving cards with new imperfections or experiencing discrepancies in grading results compared to their own assessment.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick turnaround times, excellent... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease and clarity of the... See more

Response time

Users describe positive interactions with response times. Many customers praise the fast turnaround times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve graded with Ace twice - using two different levels of their service and both times I’ve recieved 10’s which has been wonderful to see. Only thing I’d have a bug bear about would be the DHL return... See more

Rated 5 out of 5 stars

The people at ace grading did an amazing job! I always love how the cards come back looking better than before! It’s always an easy process when submitting for grading. I won’t be using anyone else an... See more

Rated 5 out of 5 stars

Excellent service, got my cards back much faster than anticipated. Got some excellent grades as well which made my week! Postage back was safe and secure, brilliant communication, can’t wait to send a... See more

Rated 5 out of 5 stars

I use Ace for all of my Grading i wouldn't use any other company! The communication is top notch, the slab quality is unmatched and the Art work is out of this world. Very happy customer will continue... See more


Company details

  1. Trading Card Store

Written by the company

Ace Grading offers collectors modern, consistent and transparent card grading. Ace Grading believes at its core that trading card grading is evolving. While the authentication and grading process remains the most critical element of our service, we want to push the boundaries. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to show it off. Therefore we've designed our custom plastic casing and labels to represent this. Our clear and rigid case provides the best protection for your card, but at the same time, it exemplifies the encased card to ensure that, as a whole, your card feels like a trophy piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing service

Amazing service. I was debating which company to grade with. I have grown up watching Randy so went with who I trust and wow I was not disappointed.
Easy form to fill out.
Packed and sent off my parcel with easy instructions
Live updates
Fast turn around
And grate results in my cards.
The amazing survive and support keeps me going back.
Thankyou Ace

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Love the ace slabs

Love the ace slabs, they look fantastic and are really durable. Graded guards also look great so make sure to pick some up with your returns!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Awful!!

Awful!!! Bad service
No response to emails or complaints
Just another PSA in the making !!

BEWARE DO NOT USE ACE THEY ARE AWFUL !!!
AVOID AT ALL COSTS

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great grading company

Great slabs, easy and fast process!

Been using Ace for around 6 months and not had a single issue and can't complain with grades given as the report explains everything.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great prices, fast turnaround & all round a good experience. Not my first submission and definitely not my last. Oh, and the ACE labels are INSANE

February 21, 2026
Unprompted review
Rated 4 out of 5 stars

Good Slabs

Good Slabs. Nice a tough compared to others . Good value. Good design.

Bit awkward getting to Ireland but yes overall good.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sent 3 cards in for Premier grading…

Sent 3 cards in for Premier grading (approx 10 business days turn around) and my cards had gone through the whole process and had been shipped out in 14 business days. Which I think is great at the approx marker!

Love the Ace labels, gives real looker points to the slabs.

I would love for them to offer more courier options however as DHL were three days late with delivery!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I recently sent two cards in for grading

I recently sent two cards in for grading with Ace Grading and I couldn’t be happier with the service. The whole process was smooth from start to finish. Their website is really easy to use, clear, and straightforward when submitting your cards.

Postage was excellent everything was handled professionally and securely, which gave me real peace of mind. The turnaround and communication were also spot on.

Overall, a great system, great service, and I’ll definitely be using Ace Grading again. Highly recommended!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Professional Service, Great Quality Slabs

The end-to-end customer experience is top tier. The online submission process and dashboard is easy to use and clean. It was reassuring to see what was happening to my submission at each step of the way. When I needed to contact Ace because of an update on my end, they were quick to pick up the phone and the young lady I spoke to was professional and helpful. Using DHL's secure delivery service put gave me peace of mind, knowing that my returned submission would not go astray - like what happens with certain other notorious delivery companies. 12 out of 15 of my slabs came back Ace 10s, but for the 3 that didn't make a 10, the subgrade breakdowns and optional grading reports made understanding the imperfections very transparent.
Ace is evidently a service and brand that is run by and designed for TCG enthusiasts and are aiming to give customers the best experience.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING ARTWORK

The artwork with ACE slabs is just out of this world. So unique and adds such character rather than plain slabs. The turnaround is next to perfect and gives you the step by step process over on the website for where your cards are at. 10/10 definitely recommend!

February 24, 2026
Unprompted review

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