Ace Records Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Music Store
  2. Record Store

Information provided by various external sources

Ace Records Ltd. was started in 1978.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Fond memories recaptured

Every purchase I buy is so well researched and standards are superb. Collections of different artists by different contributors are so well thought through that the listening experience is so emotive. Good to see that relatively unknown or forgotten artists are given the recognition they deserve. Thank you for the recent purchases of Evie Sands collection and a Laura Nyro tribute collection.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

This was my first time ordering from Ace Records, and it certainly won't be my last! Dave and Kay provided outstanding customer service throughout. They kept me fully informed about the restocking of Johnny Hammond's Gears album, which I ordered as a Christmas present, and it arrived exactly as promised.

The LP came with a generous gift, which was such a thoughtful touch. It's clear that the Ace Records staff truly value their customers and go above and beyond to ensure a great experience. Highly recommended! Thank you, Dave and Kay!

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Sent wrong album

Sent wrong album. Gave their word that they would refund my return postage costs. Sent the album back, they then refused to refund my postage costs of over £5. Dishonest and untrustworthy company.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Really good online seller

I've used Ace/Kent a number of times now and they never disappoint. They often beat Amazon on price, offer free delivery and the product is with you in a day or two.

April 5, 2023
Unprompted review

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