Aceway Driving School Reviews 54

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, calm demeanor, and professional approach, which significantly helps in building confidence. Many highlight the clear instructions and effective teaching styles that make learning enjoyable and lead to successful outcomes, often on the first attempt. The overall service and user experience are frequently described as excellent, with instructors going above and beyond to provide support and guidance. However, some people were dissatisfied with customer service, mentioning difficulties in addressing concerns and feeling unheard. This led to a negative impact on their confidence and a feeling that their time was wasted.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their patience, professionalism,... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised their instructors for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the instructors for their calm,... See more

Instructions

Clients share positive opinions on instructions. Customers consistently praise instructors for their clear... See more

Customer service

Reviewers mention positive feedback about customer service. Customers express appreciation for the incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allhamdulillah! I have passed my driving test today, and I want to say a big thank you to Sillah. You have been a very good instructor — patient, calm, and always willing to repeat things until I... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Aceway Driving School is absolutely amazing! Sham went above and beyond to help me he gave me multiple lessons and even extended my time without any extra charge. If you’re feeling nervous o... See more

Company replied

Rated 5 out of 5 stars

“I’m so happy to share that I passed my practical driving test on my very first attempt! I’m so grateful to my driving instructor, Mr. Shoaib Younis. He is very kind, patient, and professional. Becaus... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️Best instructor ever!⭐️⭐️⭐️⭐️ Thank you so much for all your patience, encouragement, and positivity. I passed my driving test today on my first attempt, and I couldn’t have done it without... See more

Company replied


Company details

  1. Driving School

Written by the company

We Provide Driving Theory Test Training, Practical Driving Test training , Intensive driving courses, Refresher Driving lessons, Pass Plus, Advanced driving, Coaching , Instructor training and taxi training in Birmingham by highly qualified trainers which are Ordited by DVSA.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First lesson with Aceway…

Today I had my first lesson with Aceway and I was already able to drive confidently through junctions and roundabouts, even in the rain. I'm really impressed with my progress in just one lesson, thanks to Ali, who is an excellent driving instructor. Ali is very patient and explains everything very well. Thank you.

November 22, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Otilia, thank you so much for the 5-star review! We are absolutely thrilled to hear about the incredible progress you made in just your first lesson. Navigating junctions and roundabouts confidently—especially in the rain—is a massive achievement for a first start! We take great pride in Ali’s patient and thorough teaching style, and it’s wonderful to know it made such a positive impact on your confidence. We look forward to seeing your continued progress. Happy driving!

Rated 5 out of 5 stars

Sham is a very good instructor

Sham is a very good instructor, patient with me and pushes me to do better. I recommend him 100%. I’m really learning very well with him.

November 13, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Abisola, thank you so much for the 5-star review! We are delighted to hear that you are learning so well with Sham. He takes great pride in being patient while also knowing exactly how to push his students to reach their full potential. We appreciate your 100% recommendation and are excited to see you continue to excel in your lessons. Keep up the fantastic work!

Rated 5 out of 5 stars

Aceway Driving School ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Aceway Driving School is absolutely amazing!

Sham went above and beyond to help me he gave me multiple lessons and even extended my time without any extra charge. If you’re feeling nervous or unsure behind the wheel, I highly recommend learning with Sham. He’ll help you build confidence, and before long, you’ll be driving like a pro!

November 1, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Muhammed, thank you for the 'absolutely amazing' feedback! We are so pleased to hear that Sham went above and beyond for you, even providing extra time to ensure you felt comfortable. Helping nervous or unsure students build their confidence until they are driving like pros is exactly what we aim for at Aceway. We appreciate your high recommendation! Safe driving!

Rated 5 out of 5 stars

I passed my standard check test with…

I passed my standard check test with Aceway driving school and got a Grade A straight away. Very happy 😊 and highly recommend it if you need help with Adi part 3, standard check test or any Adi deployment in Birmingham

November 11, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Kuldeep, thank you so much for the 5-star review! A huge congratulations on passing your standard check test and achieving a Grade A straight away. We are proud to support fellow instructors with ADI Part 3 and standard check test preparation in Birmingham. It’s wonderful to hear you had such a positive experience with Aceway. We wish you continued success in your teaching career!

Rated 5 out of 5 stars

Successfully completing Part 3 of the Approved Driving Instructor (ADI) examination.

A Special Thank You to Aceway Driving School

I am truly at a loss for words to adequately express my profound gratitude for your invaluable contributions. Without your support, successfully passing my Part 3 ADI test would have been an insurmountable challenge. From the outset, you demonstrated unwavering belief in my potential, provided expert guidance, and consistently encouraged me to surpass my perceived limitations. Your patience, dedication, and extensive knowledge have been the primary catalysts for my achievement.

You transcended the role of a mere trainer, serving as a mentor who provided steadfast support and instrumental in shaping me into the instructor I am today. In moments of self-doubt, you offered encouragement, and when faced with difficulties, you assisted me in identifying effective solutions. Your pedagogical approach, meticulous attention to detail, and ability to cultivate my strengths were pivotal to my success.

This accomplishment is not solely mine; it is a shared triumph. I will forever cherish and acknowledge the significant role you played in my professional development. Thank you for your time, your wisdom, and your confidence in my abilities. I aspire to uphold your esteemed reputation as I embark on this new chapter as a fully qualified ADI.

With deepest sincerity, thank you. I will always be profoundly grateful for your contributions.

November 3, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Shoib, we are truly touched by your kind words and are incredibly proud of your success in passing the Part 3 ADI test! It has been an absolute privilege to mentor you and witness your growth into a fully qualified instructor. We strive to provide the expert guidance and unwavering support needed to help our trainees surpass their own limitations, and seeing you embark on this new chapter is a shared triumph for the whole team. Thank you for your dedication and for choosing Aceway Driving School for your professional development. We wish you an esteemed and successful career as an ADI!

Rated 5 out of 5 stars

The best driving school in Birmingham

The best driving school in Birmingham. I just passed my part 3 examination.

November 2, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Nahid, thank you so much for the 5-star review! We are honored to be called the best driving school in Birmingham. A huge congratulations to you on passing your Part 3 examination! We are thrilled to have supported you in reaching this professional milestone and wish you the very best in your career as a qualified instructor.

Rated 5 out of 5 stars

Aceway driving school is the best!!!

Aceway driving school is the best …Mr Ali went all out for me; gave me several lessons and even when my time ran out, he gave more time without charging me for it. I highly recommend if you’re nervous and lack confidence . He would boost your confidence and you find yourself driving like a professional in no time. Thank you Mr Ali for not making me fail my first driving test as I passed at first attempt. Yippee!!!

October 3, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Yippee! Huge congratulations on passing your driving test on your very first attempt, Joyce! We are so happy to hear that Mr. Ali’s dedication—even giving extra time to ensure you were ready—made such a difference for you. Helping nervous students build their confidence and reach 'professional' levels of driving is exactly what we aim for. Thank you for your high recommendation and kind words for Mr. Ali!

Rated 5 out of 5 stars

They are one of the best

They are one of the best. They are working in a professional way and really caring about their customers, making sure that they are ready before they test , never charge them more than they really need, very punctual , very prepared to answer any questions you might have about the different subject.

September 30, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Akram, thank you for your kind words! We take great pride in our professional and caring approach, ensuring every student is fully prepared and confident before they head into their test. Punctuality and clear communication are essential parts of our service, and we’re glad you found our team ready to answer any questions you had. Thank you for choosing Aceway as one of the best!

Rated 5 out of 5 stars

“I’m so happy to share that I passed my…

“I’m so happy to share that I passed my practical driving test on my very first attempt! I’m so grateful to my driving instructor, Mr. Shoaib Younis. He is very kind, patient, and professional. Because of his excellent guidance and clear instructions, I have gained so much confidence in my driving. He explains every detail with care and makes learning feel easy and enjoyable. Thank you, Mr. Shoaib Younis, for your support and for helping me prepare so well for my practical driving test. A big thank you to Aceway Driving School as well for providing such excellent training and support.”

September 30, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Raani, thank you so much for your wonderful review! We are delighted to hear that you passed your practical driving test on your very first attempt. Mr. Shoaib Younis is known for his kindness and professional guidance, and it’s great to see how his clear instructions helped you gain the confidence to make learning both easy and enjoyable. Thank you for choosing Aceway Driving School—we wish you many years of happy and safe driving!

Rated 5 out of 5 stars

The Best Driving Instructor Training in…

The Best Driving Instructor Training in Birmingham!

​I first passed my normal driving test with Aceway Driving School in 2018. Their training was so thorough that I passed first time and have been driving accident-free ever since. The skills they taught me were for life, not just for the test.
​When I decided to become a driving instructor myself, I knew there was only one team I could trust: Aceway Driving School. They provided expert guidance, and thanks to their professional ADI trainer, I passed my Part 2 (the driving ability test) first time after just one lesson! It was a true testament to the foundation they gave me years ago.
​I’m now doing my Part 3 training with Aceway and feel incredibly confident about my new career. If you're searching for driving instructor training in Birmingham, or need help with any of the ADI parts (Part 1, 2, or 3), I highly recommend Aceway Driving School. They are the best!

July 20, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Shaz, thank you for this incredible testimonial! We are so proud to have been part of your journey from passing your initial driving test first-time in 2018 to now supporting you in becoming a driving instructor yourself. It is the ultimate compliment that you trusted us with your ADI training based on the life-long skills we taught you years ago. Huge congratulations on passing your Part 2 first-time after just one lesson! We are excited to continue supporting you through your Part 3 training and look forward to seeing you thrive in your new career.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️Best instructor ever!⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️Best instructor ever!⭐️⭐️⭐️⭐️
Thank you so much for all your patience, encouragement, and positivity. I passed my driving test today on my first attempt, and I couldn’t have done it without your guidance, support, and clear teaching. I truly appreciate everything you’ve done and will definitely be recommending you to my family and friends!
Thanks again Ali

September 22, 2025
Unprompted review
Aceway Driving School logo

Reply from Aceway Driving School

Hi Ms, thank you for the wonderful feedback! We are so proud of you for passing your driving test on your very first attempt. Ali is known for his patience and clear teaching style, and we are glad his encouragement helped you reach your goal. Thank you for the high recommendation to your family and friends—it means the world to us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look