ACIS Educational Tours Reviews 977

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, knowledge, and ability to create engaging and memorable experiences. The service provided is frequently highlighted as exceptional, with many appreciating the meticulous planning, attention to detail, and seamless execution of trips. Reviewers often note the high quality of the holidays, including well-chosen locations, comfortable hotels, and authentic dining experiences. Many people appreciate the balance of planned activities and free time, allowing for both exploration and relaxation. However, some customers also noted that certain tours felt rushed, with insufficient time at important sites. A few other people also felt that the amount of time spent on coaches was too long, and some wished for more commentary during bus journeys. There were also occasional mentions of a lack of porter service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tour guides and managers for being... See more

Service

Users describe positive interactions with service, highlighting that everything was perfect during their... See more

Holidays

Customers consistently note positive experiences with holidays, with many describing their trips as amazing,... See more

Location

People report positive experiences with location, often praising the centrally located hotels that save... See more

Quality

Customers had positive experiences with quality, consistently praising the hotels as wonderful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing first visit to France! So glad I went with ACIS, the options were amazing and the tour guide was hands down the best! Thank you, Fabien, for all your hard work and dedication to making out e... See more

Rated 5 out of 5 stars

I chaperoned a group of students on a Costa Rica trip involving half-day Spanish classes followed by planned, cultural activities such as zip-lining, surfing, and salsa dancing. It was the perfect bal... See more

Company replied

Rated 5 out of 5 stars

Just met the amazing, kind, gracious, conscientious and meticulous staff behind the scenes of all of the fantasitc trips. The Global Conference is such a wonderful way to connect to the people who car... See more

Rated 5 out of 5 stars

I’ve been home for a week and I’m still glowing from our trip to Spain. I was very pleased with the organization and advertising for each venue. We had a full house every night! I was most impresse... See more


Company details

  1. Tour Agency

Written by the company

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ACIS is the best!

I have been traveling with ACIS since 2015 and I have not been let down by them yet! They do amazing trips for students and work hard to make it a smooth and great experience for teachers! So happy that I chose ACIS as my travel provider!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is the best!

ACIS was recommended to me when I wanted to lead a student trip to Peru. I had such a great experience with them, that I used them again for Costa Rica and plan on traveling with them this summer with students to the Galapagos Islands. The hotels and food always impress, and their professional local guides know how to connect to the students and make the culture come alive. I so appreciate the company’s quick responses to all of my queries and do not plan on using anybody else in the future. If you are planning on leading a tour and want a company that has your back and that creates an amazing experience for your kiddos, I highly recommend ACIS.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I have had such a positive experience traveling with ACIS

I have had the best experience having ACIS manage my student travels for a number of years now. They are a top tier company that has managed multiple South American tours for me. Traveling with middle school students requires extra attention to the details and ACIS has done just that. I can relax on my tours knowing that the mechanics of each day will be smooth.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best student tour company I’ve used…

I have used ACIS for my last three international educational tours and they are by far the best tour company. The customer service is top notch and they really care about the teachers and students. Highly recommend!

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is an amazing company to travel…

ACIS is an amazing company to travel with. Trusting them was easy because of all of the support they give you way before you even leave. From the moment we stepped off the plane, the travel guide was there with us. The activities, food, and ease of planning was beyond what I expected. I have traveled with ACIS twice now with a group of students, and I plan on so many more trips!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Details matter

ACIS pays attention to details and when traveling with groups, details matter. This was a life changing opportunity for myself as the group leader and for the students that participated. Our hotels were all centrally located, which wasted no time in seeing different cities. Every minute was planned to absorb the most amount of culture. It was fantastic. I cannot recommend ACIS enough!

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

First time trip sponsor, now a lifelong travel leader!

In June I traveled with eleven students to Perú with the ACIS. After a traditional welcoming ceremony, we prepared a local meal with an indigenous Quechua community and danced to traditional instruments. On other days we strolled the colorful open-air bazaars, tried our hand at pre-Colombian pottery, and hiked historic Machu Picchu. The memories that my students now carry with them are priceless. I already have my next interest meeting planned for students traveling with me to Europe next summer!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Top-Notch Educational Travel

If you're looking for a top-notch experience for your students, travel with ACIS. I have traveled with ACIS seven times and I am currently enrolling participants for my 8th and 9th trips. I have taken students to Costa Rica, Spain, France, Ecuador, and Mexico. Next I’m going to Germany, Austria, Switzerland and Liechtenstein. Planning a trip with ACIS is easy from start to finish because of the travel experts who help me every step of the way - from deciding on an itinerary and tweaking it to my desires to departure day.

While traveling, the ACIS tour managers are amazing. They are incredibly knowledgeable and professional, and they're also super fun and engaging! They know the history and culture so well that every stop becomes a real lesson. I love how they handle the details and logistics of the trip so that I can focus 100% on my students and their needs. They are true partners in education!

The quality of the accommodations and meals provided by ACIS is consistently excellent, which is so important for keeping a group of travelers happy and energized. ACIS always uses hotels that are centrally located. We stay close to the action and all the major sights, which saves us travel time and allows for more time exploring. The hotels are clean, comfortable, and safe.

Trying the local cuisine is one of my favorite parts of traveling. The food on all of my trips has been wonderful! The students and I love the variety at the breakfast buffets in the hotels and we enjoy authentic local cuisine at great restaurants in the evenings. The food is a fantastic way for students to experience the culture and it’s a highlight of every trip.

ACIS trips are always full and well-planned. The itineraries are truly educational, mixing site visits with unique local experiences. My students see so much and come back with an amazing new perspective.

I love how the price of the tour includes everything so that families can budget. Students only need to bring money for lunch and souvenirs.

For any educator or parent considering an international trip for high schoolers, I give ACIS my highest recommendation. It's an investment in a memorable, safe, and truly educational experience.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Traveling with Art Students

I have been traveling with students for the last 21 year, I have used multiple companies and ACIS is the best by far. My favorite thing with ACIS is that we stay in the heart of every city. Other companies would end the day shortly after dinner because there were busses and trains that we needed to catch before they stopped running for the day, when you added up all of the hours of traveling into and out of the city it was close to a whole day. With ACIS my high school students and I are still able to enjoy gelato and the culture in the Piazza Navona well into the evening, close to midnight. Most recently we went to Egypt and it was the most amazing experience of my life. The tour managers are amazing and knowledgeable, the accommodations are clean and close, the food is outstanding and the organization is top notch.

June 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great trip, could have had better communication pre-trip

ACIS offered a wide variety of tour options for our trip Costa Rica in 2024. The itinerary was interesting, and I really liked the service component. I felt that communication about expectations about different parts of our trip could have been better, but overall, they were a good company to work with, and I am traveling with them again this spring.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Would not lead a tour with anyone else!

I've led two student tours and attended one global conference with ACIS, and I couldn't have been happier with my experiences. Every member of the team has been supportive, responsive, and flexible with a wide variety of requests and needs. I can't speak highly enough about our program consultant, Beth, who has spent countless hours on the phone with me teasing out itinerary options and adjustments. Their tour managers are also incredible
- deeply knowledgeable guides, exceptional advocates for their groups, and overall just FUN people.
I am particularly impressed with ACIS' response to a student medical emergency. They went above and beyond to ensure the student's treatment and comfort despite significant hurdles in a remote location, and they called multiple times to check in until the student had recovered. Their service would be worth its weight in gold for this reason alone.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I looked in to a few different travel…

I looked in to a few different travel companies. ACIS may not be the cheapest, but they are the best. I have been incredibly impressed with their staff. The lodging, food, cultural experiences, and tour guides are phenomenal. They have a wide array of itineraries and the ability to customize to meet your group's needs. After traveling with them for years, they have earned my respect with how they conduct their operations.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Travel Company!

I’ve been traveling with ACIS for several years now, after switching from another company that offered only average experiences — and I couldn’t be happier with my choice! ACIS consistently delivers exceptional trips. The hotels are always centrally located, close to all the major attractions, and the meals are delicious, culturally authentic, and plentiful. Their tour managers are knowledgeable, fun, and keep students engaged every step of the way. Every trip feels seamless and memorable — ACIS truly sets the standard for educational travel!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is by far the best travel company…

ACIS is by far the best travel company available to us as Teachers. We trust ACIS because of the longevity of the company, their amazing tour managers and guides, excellent location of hotels, fun and educational excursions, clear and prompt communication, and all the perks! My colleagues and I have traveled to Costa Rica and Spain with ACIS, and we consistently receive excellent reviews from students and families! They feel safe, comfortable, and they come back the next year to travel with us again! I am so glad we learned about ACIS. I would recommend them to every Teacher or leader who plans to travel with a group.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Always an amazing experience

Always an amazing experience. From the location of the hotels, to the food to the amazing quality of the tour directors, ACIS has it all!

June 21, 2025
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi Cindy,
Thanks for writing a review! We know how busy teachers are and appreciate your time.
Hope to meet you one day in person!
Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

I would never travel with another company!

I would never travel with another company! ACIS prepares the perfect itinerary for both trips I have taken so far! I have asked parents and students who paid for their own trip and they said it was worth every penny! Students commented on how great the food was and how not only did they have the most amazing week of their lives they also learned so much! That is part of what I love as a teacher, they expand their independence and confidence while connecting what they have learned about over their time at school. Cannot wait to continue to partner with ACIS trips to help provide this life changing opportunity for students!

April 11, 2025
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi Elizabeth,
I love to hear that the parents saw the value, but even more that the kids said it was the best week of their life. We are so lucky to be a part of this for so many students, and we appreciate all your work bringing them!

Thank you,
Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

ACIS Delivers Every Time – 20+ Years of Amazing Experiences!

I have been traveling with ACIS as a group leader/assistant group leader for over 20 years now, and I highly recommend them for educational group travel. From the planning stage through the actual trip, ACIS is there to make the experience as seamless and amazing as possible. I've tried another company once before but they just couldn't compare! ACIS pays attention to all the details (hotel location, authentic food, amazing guides, etc) and provides a trip where you feel like you got your money's worth! To me, the greatest testament to ACIS being a fabulous company and providing an amazing experience is that I have families who come back to travel with me time and time again.

June 6, 2025
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi LuAnne,
Thank you for writing a review and even more for 20 years of trips with us!! We are so lucky to have such wonderful and long term clients. I love that I get to see the same group leaders year after year showing students the world. We love that some students even come back!!
Hope to see you out there on the road one day soon!
Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

The gold standard in student. travel companies!


The gold standard in student. travel companies! I tried several travel companies before discovering ACIS, and I’ve never looked back. Since joining, I’ve traveled with them to Costa Rica, Japan, and Peru — and each trip has been nothing short of exceptional. From thoughtfully chosen hotel locations and incredible food to flexible itineraries tailored to meet my group’s needs, ACIS consistently delivers above and beyond. They’ve set the standard for what educational travel should be, and I’m proud to be a loyal ACIS traveler.

March 28, 2025
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi Kevin,
Wow... so many great countries you have traveled to!! Even though these countries are all so different we try to choose hotels and food that we would want to stay in. I love Costa Rica and Peru... but haven't traveled to Japan yet... you beat me there! Thanks for your review.

Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

Reliable and fun, year after year.

I led two tours this year and two last year with ACIS going to: Ireland, Italy, Spain & Egypt! I love the cultural activities that put is in touch with unique art and history. I know I can rely on them for excellent service, so I can relax and have fun with my groups!

July 10, 2025
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi Lucy,
Thank you for writing a review! Love that you have done so many different trips to so many unique destinations. We love our loyal partners!! I hope to see you in some exotic country soon!

Laura Smart
SVP Customer Experience

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look