ACI UK Ltd Reviews 

The lady I spoke to was very very helpful

Lovely friendly Lady. Very helpful

Had an accident 3 weeks ago , am self employed so money is tight , spoke to Deborah, excellent service , nothing was too much trouble

Liana
Who i spoke wit was very understanding and helpful.
The problem is i am still waiting for portal link to make my payments, If i don't get the link i can't pay the way i requested and will be reset and have to call again which is what i explained i don't like doing(calling on the Phone) so problem not resolved

Spoke to Gordon earlier very compassionate and understanding.Was not expecting this. Made me feel at ease during my phone consultation 🙂

Really helpful folks. Very understand and efficient.

Liana was amazing very helpful made me feel atvease taking tp her

they are constantly phoning my father who is in hospital even though i have told them on numerous occassions over a debt he had been paying off monthly and then suddendly argos closed his account and he could,nt make any more payments they are rude and unhelpful and dont listen to you and just threaten you and so i have written to their ceo in the hope he might listen and be more helpful but i doubt he will be so i have had to contact the financial ombudsmen to get involved now

Spoke with Deborah/Debbie this afternoon about setting up a payment plan. Everything was straight forward and well explained. Ended up having a laugh as well, recommend highly.

Absolutely wonderful. Spoke to Iftkhar who was a very nice young man. He put me at ease and sorted everything out for me. He was very knowledgeable and had a lovely manner. Thank you so much.

I never had an account with next and had this company contacting me about some money i owe. It is so disturbing when you suddenly receive a bill you dont know about. Spoke to a lovely gentleman Sultan very polite and resolved the matter.
Many thanks.

Very understanding and Very helpful the guy I spoke to Dean was great thanks for your support

Bless cuzzy!

Excellent customer service speaking with Alisha today

I’ve been struggling with debt for a while and I’ve always had anxiety about dealing with it.
I was speaking with Raheem and he made me feel very comfortable and offered a lot of usual resources to support me in the situation I’m experiencing.
Wonderful customer service

Thank you

It is always good to have someone who is willing to reasoning out with when you are in such difficulties. I was lucky to have Mr Heritage as an agent whose customer service was on the top. He explained everything clearly step by step. Finally what I could say is Heritage has the CAN DO ATTITUDE.

The agent was very polite and sorted my problem out.

Third operator was brilliant very helpful and informative her name is gift thank you for your help.

Absolutely shocking company!!
I have never known a company so incompetent.
I had two debts with them and decided to pay the larger one in full only to be told over the phone they had paid the wrong one off but don’t worry it will get passed to our team and sorted . 3 months goes by and nothing . Smaller debt was marked satisfied on my credit file and the larger still outstanding. But where did the extra money go I paid . See what the financial ombudsman makes of it . Absolutely fuming

This is horrible company. They send me a offer to pay off a debit which will be state as full satisfied, after I pay the offer they told my will be partial satisfied, in fact I have recorded it in my phone. When I raised the complaint they said that they will investigate and after all the offer me £50 for they mistake.